Manufacturer: Aspen Dental Category: Managers Clear all filters (31 of 31 reviews match)
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Do not visit any of their offices! I went to two of them, (one in Greenwood, SC and the other in Greenville, SC. The "so called Manager" of the Greenwood Office, Levy Suarez, "runs the office", not thinking about the Patients, but of the money. The day we sat to...
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Anonymous
Verde Greene

Maybe if you try the office in Greenburg SC it will be different.

Anonymous
Anonymous

I got your money bc you was too scared to make me prove the cost. Your family will bow to me too!

2.0
Product
Aspen Dental Manager
I didn't like
  • Poor managment and cs
#1089342
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Btw this store is located in moline, il. After 4 hours of total wait time, i tried putting my dentures in my mouth and they didnt even fit, and they want to charge me $200.I had to take my dentures elsewhere to have them professionally fixed. Run dont walk away from...
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Anonymous
As***Horrible

You should have taken the broken denture into the sales managers office and smashed it to pieces in front of her face. It will be in a worst condition than that if you let asp...

Anonymous
Seasoned Dentist

1. Wow! Threatening to destroy your personal property if you didn't behave! That is a new low for these corporate clowns.2. Every patient needs an extra pair of dentures so if...

1.0
Product
Aspen Dental Manager
I didn't like
  • Rude and unprofessional staff especially manager
#868364
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Today, after my crown was fitted to my tooth, I paid the entire balance. I had already paid a substantial amount as the deposit on the crown. I paid the balance today and assumed i was going to see a "paid in full" on the receipt. To my surprise, instead, next to...
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Anonymous
made in china crowns

If you look at the side of the crown, you will see Made in China written on it. China is where they get their crowns made, $3 crown from *** lab.

Anonymous
Seasoned Dentist

Well, if you will read but 10 reviews, you will see about half of A$pen have this same complaint of overbilling and not being able to get a refund. That is what cash-strapped ...

Product
Aspen Dental Manager
#705970
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Aspen Dental Manager Review

#688613
5.0
Details
Aspen dental has met my dental needs in every way possible. Everyone from starting from the manager to the Doctor and the Dental Assistants are polite, courteous and treat me with respect specially the hygienist Christina, very kind person. I would recommend Aspen Dental in West Springfield, MA to friends and family for sure!!!
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Aspen Dental Manager Review

#494668
Walked in to make appt girl at front desk was helping 2 other patients and the lady behind her told me to hae a seat and the girl at front would help me soon. I asked why can't u help me so said sorry I'm the office ma I don't Handel that! Are u kidding me nice office manager !! Place is a joke
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I went in with a bad infection in my tooth. The infection was at the tip of a tooth that had previously had a root canal. I was told it would have to be pulled and it was going to have to have two crowns put on. They said it would cost over 3,000 dollars, when I said...
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Anonymous
Aspen Dental 1

We at aspen are so tired of people posting bad reviews about our terrible treatment of people and telling the world about the horrible truth about our crappy clinic. We will f...

Anonymous
Seasoned Dentist

You might wonder: why did this happen?First, you have to realize that this sleazy chain is the bottom of the heap for dental employment. It is a last resort for a job for most...

Product
Aspen Dental Manager
I didn't like
  • Lack of service
  • Amount of mistakes made
#682392
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During Christmas of 2014, my husband made an appointment to have a toothache fixed. He went to their consultation visit and they scheduled him for the appointment. A day before the appointment they called to cancel because someone else had a tooth ache....Hello so do...
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Anonymous
Seasoned Dentist

The corporate, investor-owned business model does not include treating people with respect. It entails treating patients like cash cows, luring them in with a "free exam," the...

1.8
Product
Aspen Dental Manager
I liked
  • Dentist and dental assistants
I didn't like
  • Unprofessional business
  • Management staff
#675385
Reply to reviews
Office manager presented and had me sign a revised contract after she added discounts and coupons that should have been added to the original contract. I signed the contract and she verbally advised that the balance remaining would be the total after all treatment. ...
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Anonymous
Seasoned Dentist

How many times has this story been repeated?Patient needs dental work. Patient chooses a dentist not on the basis of honesty and competence in the community, but on the basis ...

2.0
Product
Aspen Dental Manager
I liked
  • Timeliness
  • Look of the office
I didn't like
  • Being lied to
  • Lack of communication
  • Not being billed correctly
#620267
Reply to reviews
After reviewing the other victim complaints, I got off lucky... I made an appointment for at their Kissimmee, Fl location. The office manager assisted me, as the reception was trying to get an insurance company to pay them on the phone.. Their office was empty, unlike...
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Anonymous
Anonymous

You didn't go to a dental office. You went to a pawn shop called aspen dental. All the office managers there know nothing about a dentist office other than demanding money thr...

Anonymous
Seasoned Dentist

Yours must be the hundredth story or so exactly the same. You got them figured out. Good for you.The first commandment given us in dental school was to relieve a patient's suf...

1.3
Product
Aspen Dental Manager
I liked
  • Look of the office
I didn't like
  • Being lied to
  • Tooth hurts now
  • Lack of service
#586071
Reply to reviews
I didn't have work done and I'm being billed for it . Several times they were to send the bank a statement I didn't owe anything . The banks calls and sends me bill. Now If this isn't straighten out I will get a Lawyer and go to the BBB and the NEWS . I feel I'm...
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Anonymous
aspen scams

This is what aspen calls the "aspen way". Each officer scammer is required to ask,beg or demand that each patient gives them all the money up front. They demand that the offic...

Anonymous
Seasoned Dentist

Yikes! That was not wise posting a bank account number on the internet.No other dentists that I know of bills for treatment before it is performed. The sleazy outfit you patro...

Aspen Dental Angola, New York
Product
Aspen Dental Manager
#574917
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Compained about the fit and the look of my top plate.was told the office manager would have to confer with the Doctor to see if they were going to fix or give a refund.I don't. Want a refund. I would like to be a 100 percent satisfied customer you promised I would be....
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Anonymous
Anonymous

Nobody is ever satisfied with the junk dentures they make. Take the money and run.

Anonymous
Seasoned Dentist

Don't know why you decided that a shyster investor-owned chain of clinics would be the best place to get a new dentures, but you made a big mistake.It takes a long time to rea...

Product
Aspen Dental Manager
#567778
Reply to reviews
I had impression taken THREE TIMES, were lost, one within a weeks time, no one could find them. First temporary bridge they sent the wrong ones in to be made permenant, I spent an hour there and walked away discusssed. Aspen keeps charging me for incorrect charges,...
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Anonymous
Anonymous

I called with a tooth hurting that the previous week I had the same tooth fixed. Today, I have a tooth ache. I will call for some medication but I plan to get a new dentist ...

Anonymous
Seasoned Dentists

Sounds like pretty normal operations for this goofball outfit to me. When you bring hoards of patients in, overbook the schedule, send lab work to China, and have a revolving ...

2.5
Product
Aspen Dental Manager
#543488
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