Aspen Dental is a franchise similar to McDonalds. My personal experience with them ruined my ability to eat most nursing foods.
I was lied to from the beginning by the sales rep when I asked if after having 11 upper teeth extracted would I be in minimal pain to keep my long scheduled business trip about two weeks after my extraction date. I was assured I'd be just fine.
This was a blatant lie unless the salesperson in the New Port Richey, FL location was clueless about what happens when many teeth...11 in my case are all pulled out at the same time. Needless to say, I was in such agony which no short term pain meds were ever offered. One of the most painful 24 hours of my life happened that August 2016 afternoon and sleepless night where I was in such massive pain, I was constantly soaked in a cold sweat. Plus they put in a temp upper which they said would aid in stopping my bleeding.
It did the exact opposite! My pain immediately lessened when I went back the following day as planned and the temp denture was taken out. Instant relief from extreme to tolerable. And before I left my visit after the temp denture was taken out.
I stopped the constant bleeding I had been doing from the time the teeth were removed and temp inserted. Less than 30 minutes I completely stopped bleeding from soaking through dozens of paper towel sheets I kept filling up with my blood from that afternoon, in the dentist waiting room, and until the temp denture wa taken out. I was never asked if I would prefer to have been put out or at least heavily drugged while the very difficult exactions. In the middle while numb and bleeding, I asked why I wasn't asked to be put out?
Answer..."You never asked us. Plus it would cost you more money." WTF?!?! As I began to heal, I complained about having shards of bone/ tooth slivers causing me great levels of pain. Dentist didn't seem to care about my pain or why I had so many 'splinters' coming out through my gums for more than a month after the extractions.
I even asked if he would leave my two crowned molars one upper and one lower. I told him those teeth aren't hurting me or rotting. They were the only molars I had to chew with. Salads which I always enjoyed, peanuts, Cashews, Almonds, etc.
ANYTHING requiring molars to chew has been taken from me. No impressions or direct answers I kept asking by November when would I ever get my partial bottom and full upper? I was told..."When your gums heal." I can say that my gums had finished healing by mid December. Yet it took until February for me to get impressions taken.
I asked how could they take impressions for my upper or lower without properly sitting teeth either upper of lower to bit down upon? Their answer was stupid which ignored that very simple fact. Then I first got my metal frame bottom partial. It didn't fit correctly and many adjustments were made.
Then as I tried to chew with the temp upper and my permanent lower partial proved to be impossible because I could not chew without searing and stabbing pain where my partial lower was supposed to sit and fit well enough to do. Then at one visit when I complained about how pointless the bottom didn't fit and caused great paid if I tried to chew. The tech stood in front of me using his bare hands, without ever heating up the metal, and snapped my lower metal frame in half. The dentist wanted ME to pay $1,000.00 for a replacement.
WTF?!?! That caused a very heated argument with me and demanded my money back IN FULL which Aspen Dental made me pay in full in advance back in August BEFORE they did a single thing. The local office TAKES your money, but if you want a refund, you're told it must coke from CORPORATE HEADQUARTERS of Aspen Dental. WTF?!?!
The place who TAKES my money should REFUND my money like everywhere else does, right?? After my argument and posted my thoughts and experiences which named names and told step by step what I went through and how much permanent damage had been done during the poor and irresponsible extraction of those 11 teeth. That pompous a-hol BANNED ME from his location and told me to drive to the next location over and hour drive north. I can barely walk, let alone go driving all over to places too far for my health.
But it was that or wait for them to get my refund approved and check mailed to me as my refund. Not a simple refund on the two credit cards I used to pay. Seems fishy to you? Sure is!
I since went to a different dentist to ask if what I had from Aspen could be made locking to four posts for my upper, and a better fitting and useful partial lower so I could eat foods more than mashed potatoes, creamed corn, cooked spinach, pasta, etc. I even bought a blender/chopper kitchen appliance so I could make a real salad, then run it through that processor just so I could still continue to have all the healthy foods included in a good salad. It's really lame to eat a salad a few notches short of being a liquid. Yuck!
Yet again another medical professional has gotten away with screwing me over and I'm unable to find an attorney to stick up for me in a malpractice trial. The other dentist I went to took a full set of X-rays of my mouth and the X-rays clearly show that all of my tooth sockets on the upper right side of my mouth had been broken. This means I can't even attempt to get implants unless I go through major reconstruction of both my full upper and partial bottom. And then do all the molds, etc.
after I healed from ELECTIVE DENTAL SURGERY is NOT covered by ANY insurance. I'm convinced the medical and legal professions have made some type of 'deal' NOT to take malpractice cases that isn't as obvious as death, removal of the wrong limb or other body part, or injuries from any type of accident. Am I the only one who noticed years ago that doctors stopped complaining about high malpractice insurance? Remember when it was in the news and many doctors were leaving states with the highest insurance, or retiring?
It's been more than 10 years or more that I can recall hearing about that major issue that threatened to destroy medical practices in such corrupt states such as the one I've been living in since 2001. Florida!! Anyone lose or have ANY type of insurance changed because the insurance company was losing too much money in payouts of some kind?
Now I'm stuck essentially toothless and completely unable to chew foods like salads, nuts, crunchy snacks, etc. Has justice been completely eliminated from this country??
Product or Service Mentioned: Aspen Dental Tooth Extraction.
Reason of review: Incompetence & Malpractice.
Monetary Loss: $20000.
Preferred solution: Full set of implants after my mouth has been repaired..
I didn't like: Denistry, Being called a liar, Poor managment and cs, Inferior work ethics.