Update by user Jan 11, 2018
Thought I would show my teeth a few month before all this happened. Also thought I would share I did call Aspen he department.
They wanted to know how they could fix the problem that was caused. I stated give me teeth. Teeth I can wear and use. That was the last time i was ever talked to fro them I have tried and tried to find someone to take my case but dental suits are impossible.
Btw thought I would share the reason I even went in. The worst thing is I went in for a tooth ache under a bridge.. after seeing g a few dentist a few this all say my mouth won't ever fit dentures if I want teeth I need some for of a bone graphed and implants.
And me living on disability and making 680 a month wont ever be able to afford them. And will have to live with regluing them all day.
Original review posted by user Jan 08, 2018
I was told my teeth needed to be pulled and needed dentures. I trusted Dr.
Lee. Instead my 1-2 appointment became 5. Sometime during my extractionstay Dr. Lee slipped and the tool she was using into the back of my jaw.
Pain was out of this world. After massaging the pain in my jaw and temple she went back to pulling teeth. I have no clue how many shots of novicain I had just know I needed more and more to not feel the pain. Which she tried to tell me was just pressure.
I am 50 years old and a high pain tolerance I know the difference between the two. Fast forward my next visit I let her know my jaw and temple still hurt really bad and then she denied doing anything. Wait what? I explained how the dentures didn't fit as well and was told I'm still healing and again I didn't know what I was talking about.
They were flexing in my mouth and the upper teeth didn't even touch my bottom teeth they fitted wider the my lower. My lower are still my natural teeth. Fast forward next appointment same complaints along with letting her know my front lips don't touch because the dentures sat way up behind my nose pushing my top lip up. I couldn't close to even sucks on a straw my lips don't touch.
She at that point got very rude telling it will be better when I am healed and in a month would put my soft liner in. She couldn't care less how much pain I was in. I had enough found a new dentist he gasp when he saw my mouth. At that point I knew Dr Lee had messed up.
And the new dentist agreed with all the issues I was having. He asked to see my exrays and was shocked he said I did NOT need dentures. I cried. Went home talked to my husband and decided I would have this dentist be my new one.
In the meantime before the big swith my upper dentures finally flexed for the last time and shattered . Now fast forward Aspen refunded my insurance the cost of my denture but my secondare insurance they turned around and billed March 3. They didn't Bill both of my insurances. Just one explains why it cost so much.
They robbed me of my smile. They robbed me of money. They falsely Bill my insurances procedures they didn't do. Over Billing my insurances.
Dr. Lee shouldn't be a Dr. I could keep going on but I think you get the point. And as far as Billing even their corporate headquarters was falsely billing.
My mouth is so bad with the bone loss of her cutting it out. I need snap in dentures or something. I don't have enough bone for a full upper denture. I am a T.V.
Extra and am missing out on work because I have no teeth!!! I could go on and on. I can't even find Dr Lee at Aspen anymore. I am now a year later and I have a flat roof of my mouth because she cut all the bone out of the back of my mouth.
My dentures won't stay in because there is no bone for them to really form too. I did take pictures every time she stepped out thank goodness. Even though she told me I couldn't.
Warning graphic. Here are a couple
Product or Service Mentioned: Aspen Dental Dental Services.
Reason of review: Bad quality.