Product: Aspen Dental Dental Services Clear all filters (596 of 596 reviews match)
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Aspen Dental - They are a total rip off. They are crooks and con artist

1.0
Details
I went to their Fort Walton office with a tooth ache. They gave me an exam . "Dr. T" as they called him wanted to replace a crown on another tooth, not the sore one. Thy paid no attention to the toothache. Charged me $350.oo for basically a tooth cleaning. I went to another dentist who pulled the sore tooth. I reported Dr. T to the dental association. He is a con artist. Tell your friends not to go there
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Review
#1706109 Review #1706109 is a subjective opinion of poster.
Service
Aspen Dental Dental Services
Reason of review
Poor customer service
1.8
Details
North Side, Aspen Dental Do not waste your time. it’s all about the money with them. In addition the manager is rude If you question her she will get nasty with you. Real Nasty!!! They first gave me a bill for $5000 on questioning them the Bill went to $4000. Then I...
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1 comment
Anonymous
#1776071

"Go to Abominable Dentures on Burkhart Road." LOL! Determined to patronize another corporate chop shop!

News flash: Goods dentures take minimum 5 appointments to fabricate correctly. NOBODY can make a denture worth a hoot for $299.

But it's true: out of all the crooked corporate dental outfits, Aspen is by far the worst. 4 state attorneys have gone after them for their hijinx.

Review
#1705681 Review #1705681 is a subjective opinion of poster.
Service
Aspen Dental Dental Services
Reason of review
Pricing issue

Aspen Dental in Clinton, Iowa - Billing

1.0
Details
I had to pay up front for dental care I did not receive, when asked for money back I was told it would be put back into my bank account. I have waited for several weeks and no money back yet.
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2 comments
Anonymous
#1775864

That happened to a friend of mine been waiting since june

Anonymous
#1770368

Because Aspen is strapped for cash and deep in debt. That is the bunch of crooks you dealt with. In the future, do not go to any more dental chains.

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Review
#1693890 Review #1693890 is a subjective opinion of poster.
Service
Aspen Dental Dental Services
Reason of review
Problems with payment
Loss
$3000
Preferred solution
Full refund

Aspen Dental in Tilton, New Hampshire - Dont trust their word

1.0
Details
Went to them because they were cheaper and knew from anothet dentist and xray i had a cavity that needed repair. They told me i had perfect teeth and no cavities. I ended up having to spend more money to go to another dentist to which i had 2 cavities fixed that Aspen didnt find. Ive heard so many horror stories about this place. You were warned.
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1 comment
Anonymous
#1768833

Well that is a twist. Usually A$pen diagnoses cavities that aren't there in order to rip you off.

You went to Aspen because it was cheaper? LOL! Nobody saves money at these scam shops.

Glad you escaped unharmed. Always remember: an honest independent dentist who owns his practice and has his reputation on the line, beats a *** on commission at a chain of corporate chops shops any day of the week.

Review
#1691332 Review #1691332 is a subjective opinion of poster.
Service
Aspen Dental Dental Services
Reason of review
Bad quality
Preferred solution
Listen to your customers

Aspen Dental in Central Point, Oregon - Lousy Service

1.5
Details
When I started with Aspen Dental Clinic right up front I had to pay over 6000.00 and my insurance paid 1000. Before they would even start the work. Thee visits have had me wait between 30 and 55 minutes. I have tried to reschedule my appointment have been told they would call be back not happened yet.
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Review
#1674073 Review #1674073 is a subjective opinion of poster.
Service
Aspen Dental Dental Services
Reason of review
Order processing issue

Aspen Dental

I have a previous complaint regarding Aspen Dental that concerned my grandson. They told him he needed 8 fillings and 3 or 4 crowns. I wouldn't take him back to Aspen because I felt they were taking advantage of him. It took me 9 months for me to get him in to see my dentist. They told him he only needed 2 crowns and 2 fillings. I'm glad I got a second opinion.
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1 comment
Anonymous
#1759555

I was examined a young college student for a second opinion. He was scheduled at Aspen for THIRTEEN fillings.

I did my own exam and x-ray series to be sure. The boy had NO cavities.

NONE! Aspen was going to drill all those perfect teeth just to turn a buck!

Review
#1673967 Review #1673967 is a subjective opinion of poster.
Service
Aspen Dental Dental Services
Reason of review
Order processing issue

Aspen Dental in Dayton, Ohio - Do You Know What Emergency Means??

1.0
Details
I am a retired military spouse with 2 infected teeth. I'm 63 years old, and have Always been phobic of the dentist. I contacted Aspen, explained my situation and they made me an appointment. Oh, yes, they took Tricare, they assured me. When I got there, they insisted on xraying my Whole inflamed mouth ( with me saying Ow, that hurts and them telling me to "bite Down") numbed my mouth, waited until it wore off, and wanted to "check my gums" with a tool. I objected. The dentist came in, dressed in a Tshirt, looked in my mouth and gave me an oral surgeon's number, with a note I should be "put out" for every visit, I Wouldn't take my dog to them! Tonight, my jaw is swollen and sore, nothing is resolved, and I'm calling the BBB.
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2 comments
Anonymous
#1754717

You had a swollen tooth and aspen's only concern was the whole "check you gums" routine. Did they try to sell you something called STM1 or STM2?

Aspen's dentist are told to add up any possible treatment at the first visit, in pain or not.

They then tell the finance person to get you to sigh a loan for ALL THE TREATMENT on the first day. I'm surprised the didn't pinch your toes with pliers until you signed for the loan.

Anonymous
#1752942

Lady, you kind of rolled the dice when you let your teeth rot until they are hurting. Count on paying a LOT out of pocket for IV sedation.

Tri-Care is cr@p insurance and you won't find many dentists worth a damn on their stupid list. By waiting, you cost yourself big buck. My advice: go anywhere except Aspen Dental.

The dentists on your insurance lists won't be a whole lot better. There is no alternative to taking care of your teeth.

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Review
#1663344 Review #1663344 is a subjective opinion of poster.
Service
Aspen Dental Dental Services
Reason of review
Bad quality

Aspen Dental in District 2, Tennessee - A complete scan DONT DO IT

1.0
Details
The whole comapny seems to be a scam. They are overpriced and overrated. I'm very surprised they are still open!!! Then the *** Comenity Bank bs they make you sign up for sucks also. I wouldnt recommend this place to anyone!! We have been paying a open balance on an account that should have been paid of years ago, but all the crap they add to it it makes it seem like youll never see the end of it!!! Very disappointed!!! Still trying to get rid of them. A lesson learned!!
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2 comments
Anonymous
#1749039

A gyp joint partners with a loan shark to put patients deep in debt. No big surprise there Aspen is not above adding nonsense fees to your ledger to wipe out any credit you might have.

The goal is to keep the Aspen corporate bank account perpetually replenished with your money. Moral of the story: 1. Have a reserve in the bank for dental emergencies so you are not forced to borrow from shady characters. 2.

When you need dental treatment, ask friends and coworkers for recommendations of honest and competent local dentists. Don't even think of going to some chain clinic advertising on TV.

Anonymous
#1749941
@Anonymous

They will be in Walmart soon too.

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Review
#1656099 Review #1656099 is a subjective opinion of poster.
Service
Aspen Dental Dental Services
1.9
Details
Aspen Dental - The Dr put a whole in my nasal passage and ear.
She dug *** into my sinus cavity. Now when I intake any type of liquid both my sinus passage and my ear canal fill with water. The office manager Lindsey , spoke with the regional manager Chasity, and they concluded that Dr.Cox had done nothing wrong. Of course they...
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1 comment
Anonymous
#1745949

FYI, sinus preforation happens occasionally with difficult extractions. I have had it happen twice in my 40 year career.

Usually they heal up fine without follow-up sugery. The patient has congestion while it is healing. I have never seen a preforation cause pain. It is not malpractice.

However, in an informed consent before the extraction, the possibility should be mentioned to the patient. Risks like this is one reason patients should take care of their teeth, instead of having extractions.

Tooth extraction is minor surgery, and there is always risk to surgery. Why did you go to a *** clinic like Aspen instead of a regular dentist in private practice.

Review
#1649939 Review #1649939 is a subjective opinion of poster.
Service
Aspen Dental Dental Services
Pros
  • Staff is friendly
Cons
  • Do not stnd behind their work
Reason of review
They seriously injured me.
Loss
$2000
Preferred solution
They fix what they broke and they pay for it!
Tags
  • Bad Dental Procedure

Contact Aspen Dental Customer Service

Website:
www.aspendental.com
Mailing Address:
13, Ocala Ave
Jacksonville, Florida 32220
United States
Phone:
(606) 653-6206
All Aspen Dental Contacts

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Update by user Jul 29

No i would not recommend anyone based on my experience.

Original review posted by user Jul 29

i went to aspen dental in Jan of 2018. to have new dentures they puled my teeth gave a temp ones. i lost over 100 pounds. i could only eat soft foods. finally received them in September of 2018...Had to keep going back for them to just them they could never get them...
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2 comments
Anonymous
#1724332

Everyone who leaves aspen dental is at a loss for words. It is hard for a person to be able to talk when the person's mouth is swollen up from the extractions and the fake-as-shat horse looking teeth aspen dental puts in their mouth.

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Review
#1605309 Review #1605309 is a subjective opinion of poster.
Service
Aspen Dental Dental Services
Pros
  • Ladies in the office was nice
Cons
  • Office manager just seem to want to get the money right then
Reason of review
Bad quality
Loss
$2500
Preferred solution
Full refund
Tags
  • Aspen Dental COMPLAINT