Product: Aspen Dental Dental Cleaning Clear all filters (352 of 352 reviews match)
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Aspen Dental in Yakima, Washington - Seek other dentists first. This co. Is way expensive for haphazard work, and unneeded services. For instance I was charged 3,000 for deep cleaning.

1.0
Details
A year later I went to periodontist who charged 1,000 for higher quality work, and wasn’t charged for extras I did not need. I would like to know if anyone has considered a class action suit on this co.???
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1 comment
Anonymous
#1779058

Yes, many have, but Aspen gets sued all the time and is lawyered up. It is much easier to get your state attorney general to act, or sue them yourself if you have a decent case.

Review
#1710758 Review #1710758 is a subjective opinion of poster.
Service
Aspen Dental Dental Cleaning
Cons
  • Charged for services not needed and overcharged
Reason of review
Pricing issue
Loss
$2
Preferred solution
Price reduction
Tags
  • Aspen Dental Billing
  • Bad Dental Procedure
  • Unprofessional And Complete Liars
1.0
Details
I was tricked into paying $1,400 for a periodontal cleaning which would have been under $500 at any reputable dentist. The hygienist was juvenile and talked to me like I was a child as well as telling me to take a nap while I was in the chair. I later realized that was...
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1 comment
Anonymous
#1772725

If you had indeed received 4 quadrants of periodontal scaling and root planing, it probably would have cost about $1200 at most dentists offices, and taken 3 1 hour appointments. If you got it all in one appointment without being numbed up, you certainly did not receive a "periodontal cleaning." The biggest scam at Aspen is fudging pocket depths to make it look like patients have periodontal disease when they do not.

Then they can upcharge for cleanings. Just remember: When Aspen talks about "deep cleaning," it is talking about your wallet, not your teeth.

Review
#1699831 Review #1699831 is a subjective opinion of poster.
Service
Aspen Dental Dental Cleaning

Aspen Dental - Wonderful

5.0
Details
Correct the above post from pissedconsumer. Aspen Dental of Fayetteville did not open until September of 2019. I'm not sure where pissed consumer was seen but is wasn't at Aspen Dental of Fayettville, NC. They currently have a 5 star review. My experience is that it is a warm and caring staff. Thanks!
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1 comment
Anonymous
#1762993

There is a Fayetteville, Georgia, you dumb ***

Review
#1682367 Review #1682367 is a subjective opinion of poster.
Service
Aspen Dental Dental Cleaning
Pros
  • Excellent systems
  • Open later than other dentist offices
  • Are constantly taking new patients
Reason of review
Good customer service

Aspen Dental in New York, New York - Worst experience I ever had at any dentist clinic. From staff to doctor everyone looked unprofessional. Seems they had a pre-mind setup on what to tell patient so that they can extract money.

1.0
Details
Nothing concrete done by hygenist or the doctor. They just try to make patients fool so they can somehow extract money from patients. The words they spoke looked like scripted as everyone was trying to sell you same thing to extract money even if patient knows that there is nothing wrong with their teeth.
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2 comments
Anonymous
#1754712

Did aspen try to sell you something called Soft Tissue Management 1 or Soft Management 2? This is aspen dental's inside code to charge you for cleanings not needed, $200 electric toothbrush, worthless home products that you could buy at Walmart for $1 all wrapped in one word called soft tissue management.

These terms are used to confuse patients about what they are paying for.

They try to make it seem like your gums are in horrible shape and you must have this. Total Scammers

Anonymous
#1753755

An 18th century snake oil show and a 21st century Aspen Dental are built on the same business model- bilk the public out of every dollar you can. Only difference is the snake oil peddlers left town quickly, but Aspen sticks around to get more suckers from its TV ads.

Aspen takes advantage of desperate patients in pain to sell them treatment they really don't need. The shame of it is the treatment performed is often done haphazardly, so your teeth are worse off rather than better after the Aspen thieves are finished robbing you.

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Review
#1664790 Review #1664790 is a subjective opinion of poster.
Service
Aspen Dental Dental Cleaning
Reason of review
Bad quality
1.3
Details
One of my teeth broke and I looked on line for affordable dentists in Anderson South Carolina. Aspen dental somehow came up at the top of the list. I was able to get an appointment almost immediately. After getting passed around between four different staff members and...
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2 comments
Anonymous
#1743582

That is so funny! You were looking for one crooked corporate flim-flam outfit online, and ended up at another!

Never would it occur to you to seek a competent independent dentist who could really help you. Incidentally, why would you be searching for Affordable Dentures unless you wanted all your teeth ripped out of your skull and cr@ppy dentures put in? Do you have a death wish? You can't have a "check-up" until you have an initial exam.

Since you were there for the first time, you were having an initial exam, NOT a check-up. An initial exam is quite a bit more involved. If it has been years, since your last cleaning, you needs a SCALING AND ROOT PLANING and not a polish prophy. It does not do any good to polish the teeth when there is loads of tartar under the gums.

Of course the treatment plan was a scam. Of course they try to get all your money up front. The owners are Wall Street private equity crooks, not dentists.

What kind of treatment do you expect? Geez, wise up and go to a dentist you can trust.

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Review
#1646004 Review #1646004 is a subjective opinion of poster.
Service
Aspen Dental Dental Cleaning
Pros
  • Friendly reception
Cons
  • Overpriced
  • Should not be listed along with affordable dentists
  • Pay up front policy ridiculous
Reason of review
Pricing issue
Loss
$1000
Preferred solution
Price reduction

Aspen Dental in Mattoon, Illinois - Questions

1.0
Details
Why am I being charged for 6 teeth the same as a full mouth of teeth that is not right!
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Review
#1638127 Review #1638127 is a subjective opinion of poster.
Service
Aspen Dental Dental Cleaning
Pros
  • Hygienist
  • People are all very nice
  • Staff was fine
Cons
  • Billing
  • Price for just 6 teeth
Reason of review
Pricing issue
Loss
$6
Preferred solution
Price reduction
1.9
Details
I was warned by a few colleagues that I would likely walk out with a long treatment plan, costing a few hundred dollars (that’s with my insurance paying half). Since I was desperate to get an appointment for a cleaning before my Insurance changed, I needed an appt...
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2 comments
Anonymous
#1740003

Yeah, they are running an insurance scam and every other sort of scam. But don't worry, they are equal opportunity scammers.

The scam uninsured patients, too. I once had a college kid in for a second opinion. I even took my own x-rays to be clear. Aspen had planned to put fillings in 13 of his pristine teeth.

I found absolutely no cavities. When Wall Street private equity investors own clinics instead of licensed dentists, no good will come to the public.

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Review
#1637883 Review #1637883 is a subjective opinion of poster.
Service
Aspen Dental Dental Cleaning
Reason of review
Unethical practices I believe they are doing insurance fraud
1.0
Details
Went to my local Aspen Dental for a routine cleaning and afterwards young dentist just fresh out of school examined my teeth and recommended that i needed all kinda work on my teeth which i had no cavities and any problems but i simply disagreed with him about the...
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3 comments
Anonymous
#1735294

They want and love young dentists. They are easier to bend into aspen's way of running scams.

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Review
#1618287 Review #1618287 is a subjective opinion of poster.
Service
Aspen Dental Dental Cleaning
Reason of review
disagreed with young dentist about unnecssary unneeded dental work
Preferred solution
Let the company propose a solution

Aspen Dental in Parma, Ohio - Horrible Dental Service + Rude Customer Service

1.7
Details

Update by user Jul 19

There is no way a root scaling and planing is done in 40 minutes!!!!

Original review posted by user Jul 18

Completely dissatisfied with my treatment at this office. During the initial visit Dr. Lindsey McMahan looked extremely worn-out and spent 3 minutes with me at most. I was hardly pushed towards an unnecessary service, which was charged but not performed! Unlike with other dentists during the “deep cleaning” session, the doctor didn't even show up. Other than the initial exam all prices are 20-30% higher than competitive local dentists. After the visit discussion about my experience was conducted awfully rude and unsupportive. I can’t tell about other Aspen Dental offices, but avoid this Parma office like a plague.
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2 comments
Anonymous
#1724364

She's just pissed because she has to work for that dump called aspen dental. No dental vaginist that is any good wants to work for aspen dental.

Anonymous
#1718856

Other Aspen offices are not very different. They are all owned and run by the same organized crime syndicate in Syracuse.

When they talk about deep cleaning, they are talking about cleaning your wallet, not your teeth. People believe TV ads and think they are getting some great deal at Aspen.

I have looked at Aspen treatment plans over and over, and invariably see unnecessary treatment on them. Worse than that, the treatment is delivered haphazardly, and patients often have to pay again to have it done competently by someone else.

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Review
#1592928 Review #1592928 is a subjective opinion of poster.
Service
Aspen Dental Dental Cleaning
Reason of review
Not as described/ advertised
Loss
$700
Preferred solution
Full refund

Contact Aspen Dental Customer Service

Website:
www.aspendental.com
Mailing Address:
13, Ocala Ave
Jacksonville, Florida 32220
United States
Phone:
(606) 653-6206
All Aspen Dental Contacts

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Aspen Dental in Saint Louis, Missouri - Refund

2.3
Details
I paid $800 for work and they didn't submit to my insurance with full explanation and my insurance rejected it till they complete the details. I've called at least once a week to both places and and that was May 2,2019. They want to pay before they send it to your insurance, DON'T DO IT!
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1 comment
Anonymous
#1716683

They may or may not have submitted it wrong. Many insurance companies are as crooked as Aspen is.

You send a claim with x-rays, narratives, and photos, and they say they never received the documentation! It is all about denying claims payment to make more money, baby?

Blue Cross dental is one of the worst offenders. Regardless, you made a mistake going to overpriced crooks like Aspen, when there are plenty of good honest dentists around.

Review
#1588030 Review #1588030 is a subjective opinion of poster.
Service
Aspen Dental Dental Cleaning
Reason of review
Return, Exchange or Cancellation Policy