Product: Aspen Dental Customer Care Clear all filters (0 of 165 reviews match)
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My son needed dental work and after an exam the office help told him they would see if he qualified for financing. Within a few minutes they had opened up a line of credit and wanted to go ahead and put 40% of $4200 on it to get him started! He thought they were just...
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Anonymous
Seasoned Dentist

Opening a credit account at A$pen is like having a gang member find your wallet on the street full of cash. That money will disappear pronto, never to be seen again.NOBODY who...

Product
Aspen Dental Customer Care
#1292813
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A week ago I got another bill and sent the $100 plus a "nastygram" on their invoice for immediate payment. I'll probably end up having to pay and I might do it willingly if my new top teeth fit better and they weren't a daily misery. I cannot in good conscience recommend Aspen Dental...
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Anonymous
Seasoned Dentist

WHAT??? Your A$pen experience did match the happy portrayal on the TV ads?Billing is utter chaos. The idiots they hire can't balance their personal checkbooks much less keep p...

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Aspen Dental Customer Care
#1282246
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Liars and thieves by trade. Didnt even have a dentist on site at the Columbus, Ga office. Sat in the waiting room for 2 1/2 hours before leaving out of frustration. Talking to office mgr was like talking to a 3 yr old with ADHD
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Anonymous
Seasoned Dentist

Georgia may be one of the states where it has been made legal to have a hygienist working without the direct presence of a dentist on premises. If so, you know scammers like A...

Product
Aspen Dental Customer Care
#1281888
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ON 6/15/2018 I had a 9 AM appointment to have a bridge put in. I arrived at Lady Lake Aspen office. At 9:20 the office person said my appointment is changed to 7/2/2018 for my bridge was not ready. So my complaint is that I sat in the lobby for almost an hour before I...
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Anonymous
Seasoned Dentist

First of all, with implant, few competent dentists do bridges anymore- unless they are implant bridges. I sure would not want good healthy teeth whacked down for bridges if I ...

2.2
Product
Aspen Dental Customer Care
I didn't like
  • Service
#1280681
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My wife and I have been calling the Poinciana, Florida office and it appears that they have all of the business they can handle or chose to have. We have called numerous times without anyone answering at different times of the day when they were open, but there is no...
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Anonymous
Seasoned Dentist

The chance of an executive calling you back is about as likely as a meteor strike on planet earth. Management really does not care.They get their new patients from the sucker ...

Anonymous
Ed

EMERGENCY ! Read the comments about Aspen Dental on this website ! Do it now !I'm certain you will sensibly explore other options ; I'm sure there are plenty of dentists withi...

Product
Aspen Dental Customer Care
#1280621
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Everything went great. Mercedes informed me of the good & bad things that can happen while having a extraction. Edde was a sweetheart he helped me schedule my follow up appointments very promptly. He also explained different options for playment plans. Dr. Sharks was...
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Anonymous
Seasoned Dentist

And the first place you post after having a great experience is not some business rating website like Yelp, but a consumer complaint website. And when you enter a praise for t...

5.0
Product
Aspen Dental Customer Care
#1279190
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Billing in the Fort Walton Beach, FL office have no idea what they are doing, can't explain anything correctly and won't resolve issues timely, if at all. I also contacted the regional director and have not been able to resolve the disputed amount they owe me back....
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Anonymous
Seasoned Dentist

Billing at A$pen Dental Crime Syndicate is barely-controlled chaos. They aren't supposed to figure out your billing discrepancies. You are just supposed to pay any amount they...

1.0
Product
Aspen Dental Customer Care
I didn't like
  • Customer service
  • Customer service and billing concerns resolution
#1251955
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They were very unprofessional. Did not tell me what i needed Before i had Made the 30 minute trip over there. The lady at the desk was rude. She was the one on the phone therefore she should’ve said something OVER THE PHONE BEFORE I MADE THE TRIP. This place is so...
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Anonymous
B. Cordle

So far I am very pleased with their service and everyone who works there. I have been there 3 times.How can they tell you what you need before you go into the office?

h.kitchener
h.kitchener

Altho you didn't say what it was you needed that they neglected to mention it seemingly all worked out for the best---you won't be going back to Aspen. Find a dentist in priva...

Product
Aspen Dental Customer Care
#1250691
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Aspen Dental in clarksville TN filled out form for refund in Jan 2018 and still not received. Manager very rude. They get you in in dedit and leave you hanging. Very poor service and work. {{REDACTED}}.
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Anonymous
Seasoned Dentist

Easier to extract blood from a turnip than get a legitimate credit refund from A$pen Dental Crime Syndicate.Think this business is cash-strapped?The A$pen corporate bank accou...

1.0
Product
Aspen Dental Customer Care
I liked
  • Inadequate
I didn't like
  • Lie by ommissin
  • Lack of knowledgeable staff
  • Unprofessional
#1249513
Reply to reviews
They had a guy who has aspberger's disease in their office get him to buy a bunch of stuff,that he could of bought at walmart for a lot less.Had him sign an agreement for over 4 thousand dollars of work, made him get a credit card for 3 thousand dollars and they took...
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Anonymous
Seasoned Dentist

Not the least bit surprising. The crooks that own this place would steal from their own grandparents.To be fair, no decent dentist mess with Medicaid. It is a money-losing pro...

1.2
Product
Aspen Dental Customer Care
#1244038
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