Product: Aspen Dental Customer Care Clear all filters (302 of 302 reviews match)
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I have dentures just put in. They feel fine for a while now. June 15,2019 they started to hurt about a7 and10+ if i put any pressure on that side. I was told to come back if any pain. I called on a Tuesday for pain I got an appointment for a week later. I told them I...
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Anonymous
Anonymous

John, They got your money. They don't want to be bothered calling you back. Dentures change and shift on a fresh ridge after extraction for quite a while. They need a reline u...

Product
Aspen Dental Customer Care
#1561496

Aspen Dental - Just looking

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Aspen Dental Customer Care
#1560923
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Aspen Dental - Horrible!!!!

These people tried the old bait and switch tactics and after almost 2 hours of uncomfortable X-rays-mouth scanning and the dentist tried to up-sell me on services that I didn’t want I finally gave up and walked out the door. They also quoted me on the phone for a tooth extraction and the charges after 2 hours was almost triple to the original estimate. I will never set foot in aspen dental in Sebring Florida ever again!!!!!
1.0
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Product
Aspen Dental Customer Care
#1555424
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I had arrived an hour early for my appointment and they gonna tell me i didn't confirm my appointment i told them i did not receive anything to confirm it so they gonna tell me they gonna have to reschedul me i told them this can not be rescheduled so another person...
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Anonymous
Anonymous

These sleazebags assume you won't be there unless you confirm. Since they aren't honest, they figure nobody else is. Their story was probably one big fat lie. They probably ha...

1.0
Product
Aspen Dental Customer Care
#1549136
I filled out a HIPPA form to get my dental records from Aspen Dental in Lake Wales Florida, now more than 30 days later I still have not received any records. I called Marie Velez the assistant Manager 3 times and she did not even have the courtesy to return my phone...
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Anonymous
Anonymous

It was not my intention to start a controversy re: obtaining dental records. I know what worked in my case. I filed with OCR on the Dept of HHS and my state dental board after...

Anonymous
Anonymous

YOU requesting YOUR records has NOTHING to do with HIPPA. Most states require a COPY of patient records to be provided within a specified period of time. MOST states give dent...

1.0
Product
Aspen Dental Customer Care
I didn't like
  • Staff and service
#1545570
My Fiance' came home from his first visit at Aspen, the doctor he had was rough and had bad mannerisms. (For a man to say this about a doctor, it has to be pretty bad.) My Fiance' was in pain from a infected tooth in front and a swollen face.. the dr pulled and pushed...
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Anonymous
Anonymous

Why your fiance would waste the money to drive 90 miles to a shyster outfit like Aspen is beyond comprehension. Why does your fiance want his teeth pulled instead of saved? He...

Product
Aspen Dental Customer Care
#1540786
Had an appointment on the 16th of may 2019 at ten oclock. Received a message to confirm so I called and confirmed. Then I received another message saying I didn't confirm and to call and confirm so I called the elkton office and they said it was in the system that it...
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Anonymous
Anonymous

Just be glad you only got falsely billed for a cleaning. Aspen's big trick is to usually charge you for a "deep cleaning" costing thousands of $$$$.

Anonymous
Anonymous

Reva, Shut Aspen down? Not when they are raking in so much cash from sucker who believe TV ads. Insurance companies have no enforcement powers. They cannot punish this crime s...

1.0
District 3 Elkton, Maryland
Product
Aspen Dental Customer Care
I didn't like
  • Not proffesional or customer friendly
#1535156
Took loan out for implants decided they were to high. I sent every penny back to loan company Delta Dental uses. My insurance and myself paid for the exam , x-rays and impressions that were done. Delta Dental kept sending me a bill I kept calling them, took 2 to 3...
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Anonymous
Anonymous

Just pay the $2 and wipe aspen dental from your mind and life. Aspen has ruined plenty of people's lives and finances for thousands.

Anonymous
Anonymous

You are confused. You don't owe Delta Dental anything. They are your dental insurance company. You owe Aspen Organized Crime Syndicate and their loan sharks. Or at least that ...

Product
Aspen Dental Customer Care
#1534631
Feb. had the dentist office filed my preapproval claim came back 3-3-2019 denied the dentist office put the wrong dentist name on the claim they re submitted the claim came back denied around the middle of March. Took the claim to the dentist office. the office manager...
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Anonymous
Anonymous

Judith, The Aspen office manager doesn't want to talk to you. The Aspen dentist does not want to talk to you. I doubt the Aspen janitor really wants to talk to you. They all j...

2.6
Product
Aspen Dental Customer Care
I didn't like
  • Bad experience with office personnell
#1534135
March 2017 had wisdom tooth pulled out my insurance cover's here i go 1 year later 2018for more work done and they come up with this bill from 2017 talking about my insurance didnt pay for it called my insurance and they told me we do pay that service but never...
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Anonymous
Anonymous

They don't want to "straigten it out." They want you to pay for their errors. They want you to pay whatever they say, even if it is for a nonsense charge. And if you have a cr...

Product
Aspen Dental Customer Care
#1528859