Product: Aspen Dental Customer Care Clear all filters (0 of 241 reviews match)
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I called Aspen Dental and they said to come in and they will check it I said I did not want to pay for this after all no ins, and now I have to pay again !! Well I went in the women Dentist was not there they had me checked and said I would need a filling again and...
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Anonymous
Seasoned Dentist

Not a good idea Claudette to leave all your personal information on this website. Be prepared for a lot of scams and viruses. So a crummy filling you had done at A$pen fell ou...

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Aspen Dental Customer Care
#1448962
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Aspen Dental - Horrible service. Denture problems

They gave me appt for 2 weeks out. Am I supposed to be in pain for 2 weeks from a partail I got 2 days ago
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Aspen Dental Customer Care
#1445646
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Horrible practice. Hidden fees and they try to bill you for services that your insurance covers. Horrendous customer service. Never completed a filling, had to be redone twice and it chipped again. Was scheduled to come in on a Saturday to find the clinic closed. Would...
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Anonymous
Anonymous

That was the best Aspen prank ever! Give the patient an appointment on a day the office was closed! Those Aspen guys are some real pranksters. Maybe the third time will be a c...

1.0
Product
Aspen Dental Customer Care
#1445208
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Aspen dental over charged me, when I asked for a refund, they would not refund onto my card. Only a check, when I went to cash the check I had to wait 3 weeks for, it was bad. They gave me a bad check.. now they won't refund me or speak to me. I'm requesting more now...
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Anonymous
Seasoned Dentist

Wow! That is a new low for even the corporate slime that runs A$pen. Think that company is cash-strapped? Of course it is. With as much debt as they have, the increase in inte...

1.1
Product
Aspen Dental Customer Care
#1432218
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Aspen Dental - Evaluation

Breck(alias boss),she is a very good employe very plea,snat,funny,. Very good patient-technician rapore Arthur Warner
5.0
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Customer service
Product
Aspen Dental Customer Care
#1430022
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My husband paid $35.00 that they insisted he pay. Our insurance pd them so they owe us a refund. I spoke with them several times & each time they say give it 2 more weeks for refund & this went on & on. I asked for corporate ph # they said we dont have one, ya right....
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Anonymous
Anonymous

The famous Aspen "The refund check is in the mail" nonsense. If you ever get that refund check, which is doubtful, it might bounce. These scamsters are always short of cash. L...

1.0
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Aspen Dental Customer Care
#1429977
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I paid $500 more than the Insurance provider (Delta Dental) allows to be charged by Aspen Dental under contract. I have contacted them and discussed my problem and requested a refund of the $500 overage paid to Aspen Dental in Terre Haute, IN. It has been 2 months...
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Anonymous
ClydeDDS

Your first mistake is you expect dentist signed up for a low-paying junk dental plan. "Participating" dentists cannot bill honestly, and turn a profit. Your second mistake was...

Product
Aspen Dental Customer Care
I liked
  • Clinicians were friendly
  • Teeth cleaning
I didn't like
  • Poor service - lost my insurance money - suffering pain
#1423275
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Had a lot of dental work done here. Then I got in to a car accident and couldn't make my last appointment. I called repeatedly to try cancelling my appointment but couldn't get through. I left a message, but never got a call back. A couple of months later they returned...
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Anonymous
Schumate

Your lucky they dumped you when they did. They haven't messed up as many teeth as they could have messed up. Your next surprise will be when your Aspen dental treatment starts...

Anonymous
Trash

QUOTE : "calling for about 4 months" At what point did you realize that your method was ineffective ? Run don't walk away from that vendor ; read the posts to this website to ...

2.2
Product
Aspen Dental Customer Care
I liked
  • Dentist
I didn't like
  • Appointment person
  • No call return
  • Being in pain
#1422167
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My oral surgery was cancelled, I requested a refund weeks ago and have still not received my money.
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Anonymous
Seasoned Dentist

In what other type of practice do you have to pay in advance for treatment you will have in the future? None that I know of. Some ask a deposit so you won't waste their time, ...

Product
Aspen Dental Customer Care
#1418050
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On Aug 21, Went in for repair to my partial which had a tooth fall out of it. Had that repaired for a fee, then they wanted to make new partial. I agreed as mine were getting old I guess. They then gave me the estimate of $2400, and included a scaling which I didn't...
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Anonymous
ClydeDDS

First of all, a new partial done right takes time to design, and at least 4 appointments plus time in the lab. No way it can be done in a day. Second of all, teeth and gums MU...

1.9
Product
Aspen Dental Customer Care
I liked
  • Technicians
  • Dr who did the extractions
I didn't like
  • Anything esle
  • Tme i waited without any teeth
  • Fit of product
#1415187
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