Manufacturer: Aspen Dental Category: Customer Care Clear all filters (117 of 117 reviews match)
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My experience with the owner George McKee is not a good one.If THEY mess up on the dental work and you complain, they will lie in your file and create you to be someone you are not. THEN they will send you a letter saying you can never go to any other Aspen. WOW what...
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Anonymous
Anonymous

Oops, cut off here it is againwww.twothirtydentalcaution.organd FYI I will not respond to anyone who doesn't contact me first via the website.

Anonymous
Anonymous

(917) 600-736 call me

1.0
Product
Aspen Dental Customer Care
I liked
  • Location
I didn't like
  • Lies
#1094267
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Was notified 10:00AM for a 12:15 PM appt.that hygeneist went home early due to family emergency. We all understand that. However what I don't understand is that a backup plan was not in place. Store manager was not helpful. Consumers have jobs and other things in there...
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Anonymous
Anonymous

There probably was no family emergency for the hygienist. She probably quit that morning on short notice because she was contemplating suicide working in that rip-off sh*t ho...

Anonymous
Seasoned Dentist

Funny that you should call the office manager the "store manager." Closer to the truth than you realize. A$pen loves to pull workers from retail with no dental experience. Cre...

1.0
Product
Aspen Dental Customer Care
I didn't like
  • Are scam professionals
#1082041
Reply to reviews
IN APRIL I WAS TOLD THAT I WOULD BE GETTING A CHECK BACK FOR $72.00.THEY SAY IT WAS MAILED ON JULY 2 2017.I HAVE NOT RECEIVED THE CHECK. I CALLED SEBRING FL. WHERE I WENT TO THE DENTIST.I CALLED AN TALK TO SOMEONE ON MONDAY, TUESDAY, WEDNESDAY AND THURSDAY. I TALKED TO...
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Anonymous
Niger E N Scammer

Thanks for the name, address, and phone number. Could you include your social security number as well in your next post?

Anonymous
AspenDental

It actually cost us $75 dollars to ship a $72 dollar check to you, so you us $3. We will mail you the bill shortly. Smartass!

2.9
Product
Aspen Dental Customer Care
I liked
  • Location
I didn't like
  • And the supprize amount had to pay
#1080154
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Aspen Dental - HARASSMENT

#1102083
1.0
Details
10 Calls a Day!! Stop it now!!! Youre Blowing up my Phone!!! I was going to use your services, but your Calls have canged my mind! Im REPORTING your company to the Federal Trade Commission, for Harassment! Leave me Alone!!!
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Aspen Dental - Release of information

#1056755
1.0
Details
They can even put on CD x ray or emailed to patient. Poorly job.
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Aspen Dental Customer Care Review

#910760
2.0
Details
The Valparaiso Indiana office jas the most incompetent staff I have ever seen. It took three requests just to have our address updated. Their billing is a train wreck as I work in the billing & insurance industry. We will never step foot in that office again. Get it together!!
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Aspen Dental Customer Care Review

#905420
1.1
Details
Awful experience..i was lied to and provided with horrible customer service at the coliseum blvd fort wayne location. Proceed with caution please
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Went there after my husband's open heart surgery.Was told it was ok to proceed to teeth pulled. NO We said y es at first got the CC approved. $3800.00 worth Went home and next day we declined the service. Well 4 months later we are fighting with them to fix our CC....
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gmtodjr1_81
Anonymous

Please contact me about the $72.00 check i have not received. Also i came home this year an had 2 root canals. they did not cost me anywhere neat what i paid aspen den...

Anonymous
Anonymous

This place sucks!!!

Product
Aspen Dental Customer Care
#1076834
Reply to reviews
This was quite possibly the worst experience in a medical office I've ever had.Not that I've had many bad ones, but this one takes the cake. Came in with my husband in severe pain and an absessed tooth. Tried to get financial help as only one of us is currently working...
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Anonymous
AspenDental

If you don't like it, then don't come here. We have plenty of business anyway.

Anonymous
Anonymous

Now you have 2 infections. Everyone who walks into aspen's door is infected with their ignorance and don't give a shlat attitude.

Product
Aspen Dental Customer Care
#1076158
Reply to reviews
Had went there with no problem , then talked my husband to going there.Told them we needed a payment plan and they worked one out. Day of surgery while husband still doped up they dropped bomb about needed something else done that needed to be done then. Then they did...
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Anonymous
Anonymous

The words sedation, surgery and doped up never go together with aspen dental. I would rather let a tattoo artist sedate me than the idiots at aspen dental.

Anonymous
Seasoned Dentist

That is a new low for A$pen- having a sedated patient agree to new charges without having a spouse present.Next thing you know they will be signing patients in comas up for th...

2.3
Product
Aspen Dental Customer Care
I liked
  • Some of the staff was really friendly
I didn't like
  • Them not doing what they promised with payment plan
#1066193
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Went to their office with a severely infected tooth, but not able to get an appointment with my regular dentist for at least two weeks.Sign on door says Emergencies and Walk-ins Welcome Well this is a wonderful play on words, because the implies you can get seen by a...
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Anonymous
Bill Schieber

Hey Seasoned dentist, my new dentures from a Professional dentist are still great, they fit and look great, just wanted to update you after being screwed by Aspen dental

Anonymous
Seasoned Dentist

I will never understand why patients who have a problem (which is never an emergency, since there is no risk of death) think they can walk into a dental office and have staff ...

1.8
Product
Aspen Dental Customer Care
#1066083
Reply to reviews

These people did me wrong and all I have ask is fix them befor I have to get a LAWER and a guy calls and says he is a manger or something and he would have them call me and see what could be done they never called and he gave me a number and I tryed to call him back...
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Anonymous
Seasoned Dentist

Good luck with any lawsuit, chum. They got more and better lawyers than you can ever afford.Guess what? Your state board of dentistry can't do much either because they can onl...

1.3
Product
Aspen Dental Customer Care
#1065826
Reply to reviews
Dont come to aspen......run away from here it is soo bad.Read all teviews. Ask people. Do not go........ worst all the way around. Dentists ...customer service.....here.now got here for reline at 1245 appt was 1 not doing anything but sittng in back and its 2:10 no...
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Anonymous
Seasoned Dentist

There are only two and only two types of A$pen patients. The first type has been screwed over. The second type hasn't been screwed over YET. If you want to avoid being in the ...

Product
Aspen Dental Customer Care
#1064315
Reply to reviews
I was given an exam, which was supposed to be free, by a very good dentist.I have a broken tooth cutting into my mouth and was supposed have been seen by the office manager after the exam. This person was too busy so after waiting a hour I was told that I would be...
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Anonymous
Seasoned Dentist

Mr. Ignowski:10 to 1 what happened is the office manager quit on the spot the day after you left. The office is in even more chaos than usual and you slipped through the crack...

Anonymous
Anonymous

This is very unusual. Usually after aspen flips you over and does an exam then you are rushed asap into the manage/loan office/ former used car salesman's office. Then aspen ...

1.0
Product
Aspen Dental Customer Care
#1043323
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