Product: Aspen Dental Customer Care Clear all filters (0 of 226 reviews match)
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Aspen Dental - Horrible

Made an appointment and drove 30 minutes to the location. Was refused service at the location. No apologies or solution offered. The worst customer service experience I have ever had.
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Aspen Dental Customer Care
#1392934
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Aspen Dental - Terrible sercice

i was in the chair for hour nd half and didnr get seen by anybody they did my xrays quick after that didnt see anybody had to leave so i could make it to work and had my app scheduled 5 hours before i had to be at work just pitiful
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Aspen Dental Customer Care
#1391575
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Aspen Dental - To call in a compaint

waited two freaking hours not to be seen by anybody thats ridiculous they better not bill my insurance company or myself
1.0
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Aspen Dental Customer Care
#1391157
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When I went to this Aspen Dental , I have never been lied to as much as they lied to me. They told me everything was wrong with my teeth and I needed a deep cleaning. My teeth are in excellent shape because I had last saw my old retired dentist 1 month earlier. I...
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Anonymous
Anonymous

The best protection against fraud is a knowledgeable patient. Thank goodness your honest former dentist educated you well. I am a little surprised, however, that he did not te...

h.kitchener
h.kitchener

Which begs the question: since you saw your old dentist a month ago, pray why did you go to Aspen so soon? However, your suspicions about Aspen are correct. Try to warn people...

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Aspen Dental Customer Care
#1390202
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Thought i was getting parcials. Instead the did their so called deep cleaning for 2000. So now i am paying on a loan and have nothing. Definetely not a new smile. I got ripped off and want some of my money back. I have written aspen dental a.letter and tried calling...
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Anonymous
Seasoned Dentist

A partial dentures puts additional load on teeth. Therefore, the gums MUST be healthy BEFORE a partial is made. Without examining you, I can't say what services you needed to ...

h.kitchener
h.kitchener

You paid $2000 for a "deep cleaning?" Yes, you got scammed. Find a local dentist.

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Aspen Dental Customer Care
#1389994
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I have waited over two weeks to get a phone call about what my next steps are to have some teeth pulled. I called multiple times with no return call. When I finally got a call they had non of my information. Totally ridiculous.
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Anonymous
ClydeDDS

PLEASE! Take a cue from this customer non-service. God is trying to tell you something! Do NOT use this chop shop for extractions unless you have a death wish. If they told yo...

1.0
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Aspen Dental Customer Care
#1386919
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Aspen Dental - Glad I never went I had an appt!!

Suppose to be a company working with most ( uninsured) that’s a lie compare,, compare ,, compare private dentistry is more professional and kind in explaining AFTER ALL we r the ones paying! Beware
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Aspen Dental Customer Care
#1377133
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All Aspen cares about is insurance. I had an appt at 10 am then they finally told me I did not have an appt until 12. They asked me 3 times about my insurance and that's all they cared about . The Dr took 3 hours to pull one wisdon tooth they suck. Do not go to Aspen
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Anonymous
Seasoned Dentist

THREE HOURS to extract on wisdom tooth, huh? Boy, this guy was even slower than the average young dental school graduate. A$pen routinely cancels patient appointments if more ...

1.0
Product
Aspen Dental Customer Care
#1377045
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I went into the new Enterprise, Al office today. I have always been terrified of the dentist, but from the time I walked in the door, they made me feel SO comfortable. The lady at the front desk, with the purple hair, was SO NICE. Tina was my dental assistant, she is...
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Anonymous
Anonymous

"AMAZING, THE BEST, SO NICE, SO comfortable, VERY Professional SO sure..." With all these superlatives, it has to be from the office of the Aspen Vice President of Online Dama...

5.0
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Aspen Dental Customer Care
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#1376752
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ALL THE DOCTORS I HAVE SEEN ON MY APOINTMENTS HAVE BEEN GREAT DR LUCAS -PERRY AND DR AHAMAD YOSIF DR. MATHEWS ALL ARE AMAZING I WAS SO STRESSED THUROUT THIS WHOLE THING EVERY TIME I WENT IN KYLA IS MY SPECIAL YOUNG LADY THAT KEEP ME FROM STRESSING OUT I HAD TO HAVE 2...
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Aspen Dental Customer Care
#1373135
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