Last year I went to Aspen dental in Springdale (Cincinnati), OH. They replaced my tooth with a crown.
I was not impress with the workers at this location so I decided to switch to the Aspen Dental in Western Hills. After six months I went to the Western Hills location for a cleaning. They said my teeth were doing great. After another six months, I return for another cleaning and they took xrays.
The xrays showed a cavity underneath the crown... the Dentist claims this should not have happen. The Western Hills location told me to contact the Springdale location and tell them the situation. The Springdale location, claims it was my fault for the decay underneath the crown and there not going to be held responsible.
I am not blessed with the best teeth, but I do brush and floss everyday. I feel like they did not place the crown in properly.
Product or Service Mentioned: Aspen Dental Tooth Crown Services.
Reason of review: Poor customer service.
Monetary Loss: $1100.
Preferred solution: Fix there mistake and my crown for free.
I didn't like: Business practices, Quality of workmanship.