I simply cannot believe how badly I was treated as a new patient and am giving thanks for being smart enough to bail out on them before doing a mouthful of expensive dental work. I made an appointment with them because they were recommended by my insurance company.
There were 12 or so dentists listed and I thought it would be a way to get quality service--ha ha. There is one dentist, maybe two--the rest are "corporate dentists that don't exist locally." They are scamming our insurance company. It took me a 6 week wait to get in and then I had my appointment. I filled out the traditional paperwork and then got back to have my x-rays.
Then I was taken back to a dental work area and chair where I sat for well over 50 minutes, being entertained by an office gal explaining their services. Finally the gruff dentist came and fussed at me when he lowered the seat and I couldn't get back there fast enough because of the metal bar holding my back together. He saw me for about ten minutes and made his dental plan which may be correct. Who knows.
After that, I waited again and then spent about 40 minutes with the smarmy office dude who ran my credit through two credit companies and talked money this and money that. I left with the plan to contact them the next day with my dentist insurance information t he next day. I did just that and then tried to find out what was next. I called and they made an appointment for me to have impressions done for my future upper denture.
I went for that appointment and it turned out to be a "not appointment" but more time with Mr. Smarmy. I again tried to talk to him about the dental procedure I needed and how I wanted to do it. However, that guy couldn't manage to work with me and I accepted that I had no choice.
Anyway, that bugged me a lot, so I contacted my dental insurance company and got some other names. I found a good local dental group who got me in in two days and they are not so distant and so prepared to avoid any patient care. Patient care, isn't that a novel idea for a dentist??? Grr-rr.
I think I dodged a bullet--but it was a big battle to get my x-rays for the new dentist. I am sure that I can't get the insurance company to cover them again and I wanted them. It took two phone call scenes and then one in the office when I went to pick them up.
YEP, I dodged a bullet!! WooHoo!!
Product or Service Mentioned: Aspen Dental Dentures.