Not resolved

I am writing a story about an Aspen Dental patient who posted here a few months ago. I posted asking for any info on this patient and that any other dissatisfied patients contact me. I was contacted by a "patient" with the email address and the sender identified her/his self as valerie welles an Aspen Dental PATIENT.

I admit that I skipped the computer classes at NIU and focussed on Journalism and Literature, so Aspen will probably blame me for not figuring out sooner that ASPEN DENTAL is VALERIE WELLES. I turned over most of my contact info to a researcher for verification and it took them two seconds to find out the email from this PATIENT came from Aspen Dental.

I sent this PATIENT info on my story this week that should have gone to a REAL PATIENT not an Aspen Dental poser.

I would say shame on you to ASPEN DENTAL for having employees pretend to be PATIENTS but is seems clear they they have employees pretending to be DENTIST!!

I'm going to write this story!! I will include the email you sent me and the fact that you have your employees going on sites like this pretending to be victims of your own company to elicit information.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

If you have been a patient of Aspen Dental and you believe that you have received unacceptable dental care resulting in:

- Physical injury associated with the dental care provided

- Unnecessary, excessive or questionable dental treatment

- Poorly fitting or cosmetically unacceptable dentures

- Protracted pain after your dental procedure

- Emotional Distress as a result of your dental visit

- Financial abuse which you cannot resolve with Aspen Dental

You may have a Legal Right to financial compensation.

A multi-state Mass Tort Lawsuit is forming against the Aspen Dental Group. If you would like to have your complaint against Aspen Dental considered for inclusion in this action, please send a complete description of your “Aspen” experience, including your name, contact email address and phone number to the following email address:

Attn: Aspen Dental Management Mass Tort Unit

we are requesting that in your email you identify your complaint as being in one of the three following categories:

1.DENTAL MALPRACTICE – In which you have been physically injured by their dental “care.”

2.CONSUMER FRAUD – Includes cases in which office personnel of Aspen Dental used high pressure sales tactics designed to take your money with false promises of providing competent dental health care.

3.Combination of Malpractice and Consumer Fraud.

You can remain anonymous!

When you email the description of your complaint for inclusion in this action, simply request that we assign you a confidential identity. As a new patient, a reasonable person would not expect Aspen Dental to take unfair advantage of a dental problem – after all, they are considered to be a healthcare facility; however, when you sit down with the Office Manager to discuss your dental treatment plan it becomes clear that your money, not your health, is Aspen's primary objective. The job of the Aspen office manager is to force you into accepting the most costly and extensive dental work possible. This is termed “conversion” and is against the law.

Aspen Dental rewards its employees with financial bonus incentives for exceeding monthly production goals. This bonus system is based upon Aspen's internal use of “metrics” which pressures each office to compete against other Aspen offices. Unfortunately, since Aspen’s Management Team is composed of individuals whose background is in “consumer retail” – not in healthcare - they operate the dental care facility as a retail business in which you are not viewed as a patient - instead, you are simply a paying customer. Aspen Dental’s motto is: “To create a happy, paying patient.” But, unfortunately once you pay, you quickly discover that you are not happy.

This Mass Tort Lawsuit will effectively make Aspen Dental accountable for their acts through the unified and coherent voice of thousands of patients who have been wrongfully injured by Aspen Dental.

This Mass Tort Lawsuit will channel thousands of patient complaints into a collectively powerful force which will finally stop Aspen.


Read your story very informative. Thank you.


is it true this dentist killed a patient?

what was the cod? was it because of bad work, infection, pain, stress???


Please post the name of the paper your story will be in when written. It should be download and sent out nationwide. The best defense is often being warned in advance!


How could a company this large allow this to happen? Makes you wonder what they have been getting away with all along doesnt it. 8)


Can't wait to read your story in the paper. Its about time someone started taking a look at these corporate run medical practices. Money first patient care a distant second.


OBVIOUSLY they have NO respect for their patients.


I wont give you the phone number but the manteno ladys email is annjolietillinois at yahoo.

Good luck!!


posting my own review thanks for the info sent it out to all. tweet tweet where's the puddy cat


This is garbage.What the *** is this doctor up to now.Nervy to try something like this r they just ***! wasn't going to post here but no the lady ur talkin bout shes in town saw her this morning with her hub and dogs.lives in Manteno and is always out with two small dogs and a German Shep.

u should ask her name at the church on 50 seen her there.

Can't remb her name I'll ask round and send it to ur email. what a shtty thing for aspen to du


Wod. Is there any underhanded trick they won't try?

I look forward to reading you article in the newspaper.

It's about time someone started taking these dental corporations to task for approaching dental pain as if it's just good for business. In some cased creatint that pain themselves.


Just another indication of how little respect they have for their victims...oops I mean patients 8)

You May Also Like