Product: Aspen Dental Billing Department Clear all filters (7 of 7 reviews match)
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1 comment
They bill you before and then some services dont get performed. Plus you end up getting another bill in the mail. Plus in the last 7 years i have dealt with several different dentists there. Which means different opinions each time you go there. I have had many crowns...
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Anonymous
#1712583

Good advice! It is inconceivable that it took you SEVEN YEARS to conclude you were being treated incompetently and you should leave. No telling how much money that slow learni...

Author
Service
Aspen Dental Billing Department
Reason of review
Problems with payment
Review #1573701 is a subjective opinion of poster.
2 comments
1.0
Details
I was told the surgery was not needed by the insurance company, So i started to pay monthly $50 After my mother passed i had too quit my job to care for my dad. This was all i could do. After 4 months i got the down too $150 Then they sent it to collection, Really!!!!...
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Anonymous
#1708769

Money owed is money owed. There's no excuse to fudge the last $150 if you have, in fact, made other payments. You're not going to find anyone to pity you in the collections de...

Author
Location
Port Richey, Florida
Service
Aspen Dental Billing Department
Pros
  • Office staff
Cons
  • Dentist or corporate customer service
Reason of review
Problems with payment
Preferred solution
Let the company propose a solution
Review #1570664 is a subjective opinion of poster.
1 comment
I was told to talk to the regional manager concerning my contract. I have been calling since May 24. It is now June 24 and I received a collection notice! It is impossible to reach the regional manager if you have a account dispute! I am very frustrated.
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Anonymous
#1707658

They don't want to talk to you. They want you to pay all they claim you owe. They don't care if you come back. They got plenty of new sheeple coming in to be fleeced every day...

Author
Service
Aspen Dental Billing Department
Pros
  • Friendly staff untill you ask for a refund
Cons
  • Did not hold true to the agreement
Reason of review
Pricing issue
Loss
$1000
Preferred solution
Let the company propose a solution
Tags
  • Bad Dental Work
Review #1567389 is a subjective opinion of poster.
1 comment
Finally on 4/30/19 after talking to manager for 2nd time about going to better business people, my account was finally cleared to a zero balance. This place has the worse customer service and billing practices I have ever run across. Mean while my credit rating has...
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Anonymous
#1682041

Ha-ha! You fell for the famous Aspen "Free Exam" scam! Don't worry, many people do. LESSON TO BE LEARNED: corporate clinics that advertise on TV are NEVER to be trusted. If th...

Author
Location
Fond Du Lac City, Wisconsin
Service
Aspen Dental Billing Department
Reason of review
Pricing issue
Preferred solution
Let the company propose a solution
Review #1525983 is a subjective opinion of poster.
2 comments
I have been sent a bill that does not add up to the dental work I received!! My insurance company paid there portion and I have from them my portion of the bill that needs to be paid in which I intend to pay in full. However, Trenton a manager at your Horry County,...
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FavorableOrangutan565
#1640439

Like I previously stated!!! I don't need nor do I want a refund for the dental work!!! Doctor D. Is a excellent dentist and I need a crown and would like him to do it, I want ...

Author
Service
Aspen Dental Billing Department
Reason of review
Problems with payment
Review #1446214 is a subjective opinion of poster.
2 comments
1.0
Details
charged Me and My Insurance company over two thousand dollars to pull one molar and an extensive cleaning, part of my work needed was to make upper and lower dentures, have been there 6 times for fittings and they still can not get it right, so now they are telling Me...
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EsteemedHorse108
#1683005

still not happy to this day.

Author
Location
Methuen, Massachusetts
Service
Aspen Dental Billing Department
Cons
  • Lack of concern for patients welfare
Reason of review
Poor customer service
Loss
$1500
Preferred solution
Full refund
Review #1131285 is a subjective opinion of poster.
1 comment
Paid these idiots in full last December for 3 extractions.They send me a check this summer, they over charged me. Now they say I owe them money. It's a year later, why the *** send me a check if I owe you money? I had a zero balance on my axcount. I made sure of...
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Anonymous
#1258048

A$pen's accounting is barely controlled chaos. It has to be, with so many employees coming and going, and probably embezzling along the way. I am surprised you ever got a refu...

Author
Service
Aspen Dental Billing Department
Reason of review
Problems with payment
Review #976155 is a subjective opinion of poster.