Hey there all you happy people who had the Aspen experience, I have read a lot of complaints on Aspen, and as a former lab tech, I can believe all of them. for you removable folks ( the denture and partial denture types) you have been taken. The dentures that Aspen and other clinics like Aspen make, use the cheapest materials in the industry. from the teeth to the acrylic, its all bottom line material. but that's only part of the problem, Aspen makes all there dentures and partials from an alginate impression material, these impressions are NOT accurate enough to make a denture on. also 90% of the dentures made in there on site labs are made of cold cure acrylic. this is important to know. there are two types of acrylic cold cure and heat cure. trying not to be to technical, heat cure is the strongest, color stable acrylic out there. It is the standard in denture bases. cold cure, is mainly used for repairs and relines. It should never be used for a denture base, heat cure sits in a water bath for 8 hours at 165* to cure (become hard plastic)that is why it is so strong. cold cure sits in a pressure pot for 30 minutes, at 120* it is not color stable, so the pink will change color in a short time. cold cure has a tendency to warp so you will notice your denture is getting loose. cold cure picks up odors, and bacteria builds up on it quicker. Also cold cure dentures have a lot of pop offs. that's when the teeth come out of the denture base. they also fracture easier. you think you did something wrong when the base cracks or the tooth pops out, when you didn't do anything at all, its the quality of the material. These clinics use what is called pour acrylic, when its mixed it looks like pink water, and as the name states, it is poured into the denture mold and then placed in the pressure pot to cure. Folks I have over 25 years in dentures, and I can tell you this is NOT how to make denture. even if you went with there high end denture that is heat injected, just remember the model it is being made on is NOT accurate, so the only difference is how much you are going to pay for a loose denture. Also these clinics are high pressure sale offices, they treat you like a retail sales customer, and not a patient.
They also compete between other offices in the company for the monthly bonus, so yes its a numbers game as well. those who hit there numbers, get the bonus. in all fairness, there are some offices who do a decent job. The lab techs in these clinics are used and abused, and when they don't make the dead lines, they are let go, if they don't burn out first.
The bottom line here is buyer beware!! I hope this information was helpful, if you want quality made dentures don't go to these clinics... I feel for all of you who feel you were not treated fairly. Good luck!!
Product or Service Mentioned: Aspen Dental Dentures.