The TV advertisement out by Aspen Dental says free x-ray, exam and consult. Beware as I received a bill in the mail after visiting the dentist.
Upon calling them, I questioned about the ad on TV and they confirmed it was indeed free of charge. Therefore, I asked why I received a bill. They said they would write off the amount in which my insurance company did not cover....Okay, but why was my insurance company charged anything when this service was supposed to be free?
I was told this service is free to patients without insurance.
If a patient has insurance, it would be billed and then the remaining balance would be wrote off. Might sound okay to some, but my insurance plan only pays a max of $1000 per year and Apsen charged $198 for these services without touching a tooth.
Therefore, the ad should say "free to non insured". Aspen quoted me $8,375 for the work I need done and this $198 would have certainly helped toward the actual dental work needed.