I had a problem with the lima ohio office. But if you call the main maneger of the company the will go out of there way to fix it.
They have with me and I am sure the will with everyone else.
When going there talk to the dentist first and make sure they know what they are doing my mouth was messed up all weekend but on monday I got a hold of corp and so far they have done there best to fix the problem. ANd if this dosen't work then you can always go over there head till it dose get fixed.