Went to Aspen Dental today on a rear molar tooth that needs a root canal and crown. Was in a great deal of pain from exposed nerve.
The dentist (female) was continually over bearing about needing other dental work outside of what was needed today. For obvious reasons, was not in the mood to continually go over something that was not the focus for why I was there today. For future reference, when you have a patient that is experiencing pain in one area---You may want to focus on doing your best to deal with that area first! To add insult to injury, we move past what's needed procedure wise (root canal/ crown)--- to the cost before the procedure is done.
She shifts me out of the room, where procedures are taken place, to the finance rep. (finance cubicle) There the finance rep discloses that the dentist has passed on information about my frustration with how she dealt with me. Which should have never happened. Secondly, the finance rep discloses that the fee for root canal/crown will be 3000.00 !!!
UNBELIEVABLE!!! Whats worse is this, I go home and do some research on Careington 1, a local network source membership that you can join for 99.00 per year and the root canal cost (ADA CODE 3310) IS $ 294.00 !!! The porcelain crown cost (ADA CODE 2752) is $483.00!!! Guess who is a a network provider to the Careington 1 network????
You guessed it ...ASPEN DENTAL!!!Please do your homework before you are swooned into these ridiculous fee schedules!!! ITS MORE THAN OBVIOUS THAT THEY ARE MAXING OUT HARD WORKING, HONEST INDIVIDUAL'S INSURANCE PREMIUMS WITH OVER PRICED SERVICES!!!
I'M NOT IMPRESSED AT ALL !!! PLEASE SEE LINKS BELOW TO LOOK AT CAREINGTON 1 DENTAL NETWORK PROVIDER LIST AND "ACTUAL COST" TO COMPARE AS MENTIONED ABOVE.
Product or Service Mentioned: Aspen Dental Dental Services.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
I didn't like: Obviously overpriced unprofessional service.