Customer service
Diversity of Products or Services

Went to office yesterday, had 5 abcessed teeth. Wasn't even given antibiotics by the dentist on the way out of exam room.

Had to ask the checkout clerk for them. Nothing for pain. Not surprised about that, but worried about the same happening if they were pulled. Dentist seemed to be too busy to hear my concerns.

Wasn't even given the prices for services needed. Would not recommend. Easley, South Carolina office. Need to have 5 teeth pulled and dentures.

Will be going to someplace else in area. Wasn't talked to about implants or other options.

No prices on anything. Won't be going back.

Product or Service Mentioned: Aspen Dental Dentures.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

I liked: Timeliness, Cleanliness.

I didn't like: Not getting my dental work done, No prices, Seemed too busy.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Never had a patient that had FIVE teeth abscessed at the same time. I guess it is possible, but highly unlikely.

Antibiotics alone don't do much for abscesses.

You got to either start the root canals or extract the abscessed teeth to truly deal with the problem. More and more bacteria are anitbiotic resistant anyway.

Hope you are pleased with dentures. Most patients aren't, and could kick themselves in the rear end for not saving their teeth.

Do yourself a favor and immediately transfer your A$pen x-rays to a competent dentist who owns his practice. To decide which one, seek recommendation from friends and coworkers, NOT online reviews which can be doctored.

Then call recommended dentists and make sure they do their own root canals and extractions, instead of referring them out to expensive specialists. Ex-military dentists are especially good about this.


Believe me they did you a favor. I was a customer and would NEVER go there for anything again. Count your lucky stars and go to a dentist that owns their own practice......and they ARE NOT cheaper, maybe more expensive in some circumstances.

You May Also Like