My wife and I went to oak ridge tenn in early September. She had 19 teeth to pull and I only had 6.
They told us it would be 13,000.00 to get them pulled and have teeth made. We paid them. She finally got her temporary dentures around the middle of November and I got mine shortly after. Hers turned in and looked funny, and mine did not fit at all.
I could close my mouth and stick my tongue out both sides of my teeth. They told me to leave the bottoms on Friday evening and they would make me new ones. I was scheduled an appointment on Monday to pick them up. I got there and I could tell something was wrong.
finally the dentist came in, with the office manager and told me they lost them. Told me they would make me a complete set and give us 2 or 300.00 dollars back for our trouble. Didn't happen. A week before thanksgiving we called to see when I could get my teeth.
We asked for the office manager to call us as she was unavailable. We waited and got no call. We then called back and left the same message. Still no response.
I was so angry. Give these people all this money and could not even get a return phone call. We drove over there the next morning and asked to see the office manager. She told us she had tried to call me back, but must have had the wrong number.
I told her I did not believe her and they could just give our money back. We ended up about 7000.00 of our money. I deposited the check and received a letter from the bank stating I had wrote the wrong amount down and they took back 90.00. I looked at the check stub and it was what I put on my deposit slip They just wrote the check for 90.00 less but had the stub right.
I have not got that back from them yet. I did get me some teeth though. I went to affordable dentures last Monday morning and came home with my teeth that afternoon.
They fit perfect and cost way less. I would not recommend Aspen Dental to a dog
Product or Service Mentioned: Aspen Dental Dentures.
Reason of review: Problem with delivery.
Monetary Loss: $2000.
Preferred solution: Let the company propose a solution.
I didn't like: Being told one thing and it not be so.