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I went to the SE 14th location in Des Moines Iowa. In May i went through the periodontal cleaning. They told me that my insurance would not pay for $1325 dollars for the procedure. Based upon that information I signed their agreement and allowed them to charge the...
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Anonymous
AspenDental

We got your money now so we don't care. Do something about it. Sincerely, Aspen Dental

Anonymous
Seasoned Dentist

The question is: Did you really need the deep cleanings? Maybe so, but almost everyone who comes through A$pen's doors are told they do. Treatment planning needless periodonta...

2.2
I didn't like
  • Billing practices
#1100436
Reply to reviews
I was placed in a room and sat in a dentist chair for 45 minutes, all the while being told someone would "be right with" me. Prior to that, the girl taking my x-rays was busy blowing her nose and coughing in my face, so I made comment to the office staff, (which may...
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Anonymous
Anonymous

100 years from now they will probably find the mummified remains of patients who died waiting to be called back in A$pen Dental offices.The "scheduling error" was undoubtedly ...

Anonymous
Anonymous

You should write the hygienist that was coughing and hocking a loogie in your face a letter of thanks. She might have given you a cold but she saved you the damage aspen would...

3.0
#1006466
Reply to reviews
Well, I went back to get my dentures completed, and I had to get that clay-like "stuff" in my mouth again, so that they could make an impression of the top dentures and a few on a Flex (bottom) denture. Instead of giving me what I paid for previously, they stated that...
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Anonymous
Seasoned Dentist

I don't get it. You paid for one set of dentures and never received them? Why didn't you object at that point, rather than having them make you a second set of dentures?You do...

1.9
I liked
  • Entire staff
  • Front office staff ok
  • Girl at the front desk
I didn't like
  • Not getting my dental work done
#988869
Reply to reviews

Staff Review

Aspen Dental
#600517
1.3
Details
Awful! I will never return. STAFF OF THE PLEASANT HILLS, PA OFFICE ARE TOTALLY UNPROFESSIONAL
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I would not recommend anyone to Aspin Dental in Dalton Ga. I had a lot of work done. They will keep scheduling appointments after you have met what your insurance is going to pay. They scheduled three appointments that I am having to pay because my insurance amount has...
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Anonymous
Tammy

Waste of time. Over priced corporate soul suckers who won't take state funded insurance because they can't rip it off. They will be happy to lie to you over the phone though a...

Anonymous
Seasoned Dentist

The sad thing is you never know if all the dental treatment you had was necessary. A$pen is famous for recommending treatment to teeth that don't have any problems.That being ...

1.4
#938362
Reply to reviews
I don't mind being told I can't have any pain relief, that I'm not feeling pain. What I DO object to is being told I've been remiss and taken too much time taking care of my teeth when in fact I've been waiting on the schedule of the folks doing a major reconstruction...
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shambaugh01
shambaugh01

Definitely the Dollar Generals of Dentists

Anonymous
Anonymous

The only way to get a problem resolved with aspen is to run as far away from them as possible.

1.7
Delano, Minnesota
#867058
Reply to reviews
I went to Aspen Dental, here, in Pottstown Pa. , to get a bridge re-cemented in and found out that they wanted to do extensive work to restore my ***, due to the fact that I had lost so many teeth over the years. I ended up getting a loan from Dental First for...
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4.0
I didn't like
  • Leaving with the same problem i went in with
  • Higher bill then i went in with
#823794
Reply to reviews
From the front desk staff to meeting with the Doctor everything was such a pleasant experience. The doctor explained everything step by step and gave me all my options. They offer the best payment plans there is to help me afford my work. Thank you everyone for all the...
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Anonymous
Anonymous

Not true. I went there.These b@stards will steal money from anyone.

Anonymous
Dental Advocate

No, they don't have "the best payment plans there is." If you are late with one payment the penalties are horrendous. CareCredit and most other health financing plans are far ...

4.6
#802535
Reply to reviews

Resolved

Never go to Aspen Dental in Lima, Ohio. Had to get full upper & lower dentures, i had 9 appointments before i got dentures i could take home, they stilk wasnt right, but felt like i was forced to take them , after 2 more visits still didnt fit right, on November 9...
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Anonymous
Seasoned Dentist

Sorry to tell you, but:1. The ADA is a professional organization and has no disciplinary power.2. Because you chose to go to a clinic owned by investors rather than licensed d...

2.0
#743822
Reply to reviews

Resolved

Went to Aspen Dental in Haverhill Ma. to have my dentures adjusted had them made around 2 years ago could never get back with my job and moving out of state. So when I got there on 09/23/15 they told me that I would need a new hard reline to the tune of $655.00. I told...
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Anonymous
Anonymous

Are you kidding me lady you waited two friggen years..HELLOO!!

Anonymous
Seasoned Dentist

Goes to prove you don't save any money with this corporate chain clinic creep show. A hard laboratory reline in my office is about $485 and it included adjustments for 6 month...

1.4
I didn't like
  • Are a rip off company
#704597
Reply to reviews
On January 10, 2015 I had an appointment for xrays, checkup and cleaning at the Mesa, Arizona office.. I was taken in on time for the xrays and then back to the treatment room where I waited 40 minutes before the dentist. NO ONE from the staff ever came back to...
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Anonymous
Anonymous

Aspen Dental needs to be shut down. They take advantage of senior citizens by talking them into paying for services that are not needed. They charge twice as much as a regular...

Anonymous
jane doe

Odessa Texas aspen dental had all my teeth pulled gum problems what is frustrating expect you to wear the dentures over gums swelled and hurting told not to take then out ...

#584601
Reply to reviews