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1.6
Details
Went to Aspen Dental to have 4 teeth removed and get implants with a denture. Their advertising is a lie. The temporary plate I received is the worst looking and badly made thing I have ever seen. I told them when I saw this yellow ugly thing that I could not wear that...
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1 comment
Anonymous
#1759182

Evelyn, "Why can't something be done," you ask? Start with yourself.

Why could you not be more skeptical when you see TV ads? Why did you not talk to other dentist BEFORE going to a chop shop like A$pen? Why did you not talk to REAL PEOPLE about their experiences with Aspen before you gave them all that money??? Here is the sad news: the stupid mini-implants that Aspen probably placed will fall out in no time.

They are famous for overcharging and under-delivering. Nobody but crooks demands all the money up front when they begin a complicated case.

Not much you an do except contact your state attorney general. After that, write your state representative and demand that corporation that violate state dental practice statues be prosecuted and run out of Dodge.

Review
#1674529 Review #1674529 is a subjective opinion of poster.
Service
Aspen Dental Dental Service
Reason of review
Not as described/ advertised
Loss
$5500
Preferred solution
Price reduction
Tags
  • Unprofessional And Complete Liars
  • Cheap Dentures

Aspen Dental review: Client Robert Shockley

If your client “Robert Shockley, Ret SgtMaj, is really a retired military person, why would he choose to pay you when he has FREE dental thru the VA? Truth in advertising??
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2 comments
Anonymous
#1761611

VA furnishes dental for 100% disabled only. I am 20% service connected and cannot get dental care under VA.

Anonymous
#1759553

Try to get dental treatment through the VA. It is not easy.

Very few get it. If money is an issue, better to get care in a third world country than at a chop shop like Aspen.

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Review
#1675461 Review #1675461 is a subjective opinion of poster.
All they wanted was my teeth deep clean. I told them I wanted them to fix my tooth. when I got home the tooth was not completely fill. I had already pd 302 .00 for the first portion of cleaning. I called to tell about my tooth and Jennifer was rude. I said I wanted...
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2 comments
Anonymous
#1774099

They set up this whole plan to "get my smile back" & I had to hound them about starting with a partial cause they left huge holes from pulling front teeth which cost me jobs without being able to smile toothless. Then they made a partial to last 6months but used up the entire $1000 on my insurance for that & tried to charge me over $400 for a cleaning that was supposed to be free but they called it something else 'cause the girl picked on my teeth for 30 mins with a metal tool.

Bad people get poor people in there like there's hope for fixing teeth and they just pull them and didn't even contact me until a year so they could use up my next insurance and still not fix my teeth. I'm going to call my insurance company & tell them to sue rather than charge me for something I didnt get.

There's no help for bbn people like me. Now toothless and jobless.

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Review
#1674184 Review #1674184 is a subjective opinion of poster.
Service
Aspen Dental Dental Service
Cons
  • Do not stnd behind their work
Reason of review
Bad quality
Loss
$456
Preferred solution
Full refund

Aspen Dental review in Central Point, Oregon: Lousy Service

1.5
Details
When I started with Aspen Dental Clinic right up front I had to pay over 6000.00 and my insurance paid 1000. Before they would even start the work. Thee visits have had me wait between 30 and 55 minutes. I have tried to reschedule my appointment have been told they would call be back not happened yet.
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Review
#1674073 Review #1674073 is a subjective opinion of poster.
Service
Aspen Dental Dental Services
Reason of review
Order processing issue
2.3
Details
I went into Aspen to get my bottom plate fixed. (They were 8 y.o and made by Aspen) I was told they couldn’t be fixed. I started the process of getting new dentures. The top plate fits good and looks good but the button temp plate is a whole different matter. These...
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1 comment
Anonymous
#1758800

Any broken denture can be fixed, as long as it can be pieced back together. Fixing a broken denture costs about $180 in my practice.

Fixing dentures doesn't earn Aspen Dentists much commission, though.

That is why they want to sell you a new one. Trouble is, at Aspen you pay New York City prices for denture, and get quality that would be scandalous even in underdeveloped countries.

Review
#1674048 Review #1674048 is a subjective opinion of poster.
Product
Aspen Dental Dentures
Pros
  • Nice dentist
Cons
  • Poor
  • Poor customer service no communication
Reason of review
Poor customer service
Loss
$200
Preferred solution
Let the company propose a solution
Tags
  • Worst customer relations service

Aspen Dental

I have a previous complaint regarding Aspen Dental that concerned my grandson. They told him he needed 8 fillings and 3 or 4 crowns. I wouldn't take him back to Aspen because I felt they were taking advantage of him. It took me 9 months for me to get him in to see my dentist. They told him he only needed 2 crowns and 2 fillings. I'm glad I got a second opinion.
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1 comment
Anonymous
#1759555

I was examined a young college student for a second opinion. He was scheduled at Aspen for THIRTEEN fillings.

I did my own exam and x-ray series to be sure. The boy had NO cavities.

NONE! Aspen was going to drill all those perfect teeth just to turn a buck!

Review
#1673967 Review #1673967 is a subjective opinion of poster.
Service
Aspen Dental Dental Services
Reason of review
Order processing issue

Aspen Dental review in Carrollton, Georgia: Over paid and horrible customer service

1.7
Details
They charged me almost $3000 for two extractions and half of a periodal cleaning and told me if I came back for the other half of my mouth to get cleaned it would cost me more money. While I was there after they numbed my mouth they sent me out to the waiting room for me to wait an hour for my teeth extraction. The rude Dentist there told me they will keep giving me shots to numb it more. Not to mention needles in my mouth made me cry. Someone needs to shut this place down.
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1 comment
Anonymous
#1758799

Who would shut it down? It is operating illegally in most states anyway.

Ownership of dental practices by non-dentists is illegal in most states.

Aspen's powerful team of lawyers is usually able to prevent the law from being enforced. Four state attorneys-general have filed suits against those bandits, however!

Review
#1673871 Review #1673871 is a subjective opinion of poster.
Cons
  • Waiting time
  • Overchanged
  • Overcharged
Reason of review
Poor customer service
Loss
$2000
Preferred solution
Full refund

Aspen Dental review in Milton, Florida: Disappointed

1.0
Details
Wow...thank you for your comment.....I know we've kept up with our teeth ...when they told my husband this we were upset but it gets worse.... they told me mine were fine however we bought a new home in Milton and when we switched (within a two week period) the new Aspen Dental with all my previous X-rays and probing reports said they had to exam first before cleaning and they told me I needed that deep cleaning too. I was beside myself and when I asked for proof she could only show me one tooth that had bad receeding though she said I had over 9 but couldn't show me stating the numerous X-rays were made and couldn't show it.
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1 comment
Anonymous
#1758715

The bogus "gum disease" claim that allows A$pen to rape the patient for unnecessary fees. Find yourself an honest independent dentist to care for you. Kick the Corporate Clown Clinic habit!

Review
#1672669 Review #1672669 is a subjective opinion of poster.

Aspen Dental review in Troy, New York: PATHETIC

2.4
Details
MONEY! MONEY! MONEY! They are more concern with making money then pleasing their patients! I will never go back to them and will never recommend them to anyone including those I don't care about!!!!!
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Review
#1672065 Review #1672065 is a subjective opinion of poster.
Service
Dental Service
2.6
Details
Kat at the front desk is great at her job all over. I have a lot of Health Issues and they have always been very Accommodating and Caring. I am not good with names but the Doctor that pulled my teeth did a great job but one of my teeth was being a pill so i had to go...
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1 comment
Anonymous
#1762311

All this praise and you gave them a two star review?!?! You realize your praise will be counted as another complaint, as this is a consumer complaint forum?

Review
#1671741 Review #1671741 is a subjective opinion of poster.
Reason of review
Good customer service