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I have issues going now. July,had 7 teeth extracted. Sent me home bleeding. This happened between 8:30 am and 9. Got home and blood just *** out of my mouth I filled 2 wait basket and a box with paper towels my bath room looked like someone had a terrible avvident....
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Anonymous
#1757014

First mistake: neglecting your teeth, then agreeing to have them removed. Second mistake: Going to a clown club like Aspen instead of a regular private dentist Third mistake: Not eating for so long before dental treatment.

Unless they have GENERAL anesthesia, EXTRACTION PATIENTS NEED TO BE WELL NOURISHED BEFORE SURGERY. A sorry joint like Aspen making a good denture is about as likely as Hailey's Comet returning to earth early.

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#1668566 Review #1668566 is a subjective opinion of poster.

Aspen Dental - Total displeasure

1.0
Details
Scheduled to wear permanent dentures out of office end of august.lab screwed up, then scheduled end of september, phone call morning of appt, dr. went on vacation for two weeks. Moved to middle of october. What kind of sham office is this. They have over 5 thousand out of my pocket and who knows how much from my insurance co. Vestal n.y. office is the biggest scam going Angry
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Anonymous
#1755103

Vestal NY office no different than Vale Colorado office. The goal is to separate every patient from as much of their hard-earned money as possible, and give them third-world quality dental treatment in return.That is, if it gets done at all. That dentist supposedly on a two week vacation probably got disgusted with the patient scams and quit on short notice.

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#1667496 Review #1667496 is a subjective opinion of poster.
Pros
  • Got in a few days
  • Got in quick
Cons
  • Took my money quick
  • Have not delivered month and a half late
Reason of review
Problem with delivery
Loss
$5
Preferred solution
Deliver product or service ordered
Tags
  • Vestal N y

Aspen Dental in Waltham, Massachusetts - Extraction & dentures

5.0
Details
I have to say the staff at aspen dental in waltham mass are outstanding I was treated extremely well from Roshelly,Jess&Payton with a special shout out to Jocelyn & Brianna my 2 new heroes are Dr Matute who performed the surgery & Fadi who made the most beatiful natural looking dentures for me God bless you all & thank you D.J.Rowe
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2 comments
Anonymous
#1754844

Aspen's Vice President of Online Damage Control hard at work again!

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Anonymous
#1754708

You love aspen dental so much that the first thing that came to your mind was to go to a complaint site to post it. Sounds more like aspen dental's employees beating their own drum.

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#1666211 Review #1666211 is a subjective opinion of poster.
Service
Aspen Dental Dental Service

Aspen Dental in Watkinsville, Georgia - Separation document and status change

I no longer work for Aspen dental since 2018. My status is still active in your system. I work for a different company now and I need my separation document and my status to change. I am still showing as active and that is wrong.
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Anonymous
#1754709

Don't ever admit to working at aspen dental or put it on your resume. Aspen dental's reputation is so bad you will be branded a scammer for the rest of your career.

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#1665403 Review #1665403 is a subjective opinion of poster.
Reason of review
I can’t get my separation documents.

Aspen Dental in New York, New York - Worst experience I ever had at any dentist clinic. From staff to doctor everyone looked unprofessional. Seems they had a pre-mind setup on what to tell patient so that they can extract money.

1.0
Details
Nothing concrete done by hygenist or the doctor. They just try to make patients fool so they can somehow extract money from patients. The words they spoke looked like scripted as everyone was trying to sell you same thing to extract money even if patient knows that there is nothing wrong with their teeth.
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2 comments
Anonymous
#1754712

Did aspen try to sell you something called Soft Tissue Management 1 or Soft Management 2? This is aspen dental's inside code to charge you for cleanings not needed, $200 electric toothbrush, worthless home products that you could buy at Walmart for $1 all wrapped in one word called soft tissue management.

These terms are used to confuse patients about what they are paying for.

They try to make it seem like your gums are in horrible shape and you must have this. Total Scammers

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Anonymous
#1753755

An 18th century snake oil show and a 21st century Aspen Dental are built on the same business model- bilk the public out of every dollar you can. Only difference is the snake oil peddlers left town quickly, but Aspen sticks around to get more suckers from its TV ads.

Aspen takes advantage of desperate patients in pain to sell them treatment they really don't need. The shame of it is the treatment performed is often done haphazardly, so your teeth are worse off rather than better after the Aspen thieves are finished robbing you.

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#1664790 Review #1664790 is a subjective opinion of poster.
Service
Aspen Dental Dental Cleaning
Reason of review
Bad quality

Aspen Dental - Conned by Aspen

1.0
Details
I have been lied to and double talked from the beginning. Your trained sales staff only cares about the bonus from charging as much as the can make up to charge for. $5000+ later I have partials that are ill fitting and I can not wear. I found out today Aspen have received insurance payments for and not credited to my account. If I can find out how to join the class action suit I will join because I have some records they would love to add. Sad what Aspen does to good folks,,
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Anonymous
#1753307

Wow! The second patient in ONE DAY who reports his insurance payments were kept by Aspen after he paid them the TOTAL CHARGES up front.

Trying to get your credit refunded will be like getting blood from a turnip. They will gradually eat it up by adding nonsense charges to you tab until you have a zero balance. Too bad you did not go to a real dentist, subject to disciplinary actions by your state board of dentistry. They can do nothing to corporate hustlers like the ones who own Aspen.

In the future, stay away from all corporate dental clinics. Coast, Dental One, Great Expressions, Heartland, Affordable Dentures, Sage, and Western are some more corporate chop shops to stay away from.

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#1663904 Review #1663904 is a subjective opinion of poster.
Service
Aspen Dental Dental Service
Reason of review
Problems with payment

Aspen Dental in Dayton, Ohio - Do You Know What Emergency Means??

1.0
Details
I am a retired military spouse with 2 infected teeth. I'm 63 years old, and have Always been phobic of the dentist. I contacted Aspen, explained my situation and they made me an appointment. Oh, yes, they took Tricare, they assured me. When I got there, they insisted on xraying my Whole inflamed mouth ( with me saying Ow, that hurts and them telling me to "bite Down") numbed my mouth, waited until it wore off, and wanted to "check my gums" with a tool. I objected. The dentist came in, dressed in a Tshirt, looked in my mouth and gave me an oral surgeon's number, with a note I should be "put out" for every visit, I Wouldn't take my dog to them! Tonight, my jaw is swollen and sore, nothing is resolved, and I'm calling the BBB.
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2 comments
Anonymous
#1754717

You had a swollen tooth and aspen's only concern was the whole "check you gums" routine. Did they try to sell you something called STM1 or STM2?

Aspen's dentist are told to add up any possible treatment at the first visit, in pain or not.

They then tell the finance person to get you to sigh a loan for ALL THE TREATMENT on the first day. I'm surprised the didn't pinch your toes with pliers until you signed for the loan.

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Anonymous
#1752942

Lady, you kind of rolled the dice when you let your teeth rot until they are hurting. Count on paying a LOT out of pocket for IV sedation.

Tri-Care is cr@p insurance and you won't find many dentists worth a damn on their stupid list. By waiting, you cost yourself big buck. My advice: go anywhere except Aspen Dental.

The dentists on your insurance lists won't be a whole lot better. There is no alternative to taking care of your teeth.

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Review
#1663344 Review #1663344 is a subjective opinion of poster.
Service
Aspen Dental Dental Services
Reason of review
Bad quality

Just wanted a extraction! Aspen Dental Owasso.

Scheduled an appointment on line for a painful loose tooth. They did alot of xrays, tried to sell me dentures, then told me it would be y insurance plus over $200.oo to pull the "1" loose tooth that is barely attached. My insurance is $1,000.00 which i will fight to not be paid for xrays of ALL my teeth without telling me anything prior to them taking. The dentist messed up my important health history 2 times and I corrected her. Then she did it a third time. Very poor business practices.
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2 comments
Anonymous
#1754718

I don't know why they needed extra xrays. Aspen usually just asks to yank out all your teeth and pay for a junk denture.

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Anonymous
#1752940

Typical Aspen. Instead of treating the patient's chief complaint, for which only one x-ray, they take an x-ray series and try to steamroller you into paying or borrowing big bucks for treatment, a lot of which is probably unnecessary.

That is the way Wall Street shysters operate.

Find an independent office that will treat you off. Never go to a corporate chain clinic again.

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#1663113 Review #1663113 is a subjective opinion of poster.
Service
Aspen Dental Dental Service

5.0
Details

Update by user Sep 24

All of the staffing great, what an awesome team they have there!

Update by user Sep 24

Traci is very easy to express concerns to and take x-rays.

Original review posted by user Sep 24

I love aspen and their staff, you walk in and it feels like family. All are very nice and make sure you are well taken care of, and are...
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2 comments
Anonymous
#1754719

Aspen dental, you are not fooling anyone by posting rave reviews about your own clinic. Go back to selling credit card loans.

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#1662733 Review #1662733 is a subjective opinion of poster.
Service
Aspen Dental Customer Care
Pros
  • Very clean office
  • Reasonable pricing
  • Very nice staff
Reason of review
Good customer service

Aspen Dental - Very poor work

1.0
Details
This is my third visit to Aspen Dental within a week period. I had a tooth that needed replacing so of course they are money hungry but their work is garbage. I paid almost 400 dollars for a replacement tooth until the other tooth comes in and it only stay in for maybe 2 days at the most. This is ridiculous, I don't have the time to sit in this Dental office for hours for the same issue.
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Anonymous
#1752932

I don't understand why you needed a replacement tooth if there was a natural (permanent?) tooth coming in shortly. Why waste the money? There is nothing that will be very stable if a tooth is erupting underneath.

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#1662553 Review #1662553 is a subjective opinion of poster.
Service
Aspen Dental Dental Crown Service
Cons
  • Rude customer service
  • Poor customer service and insurance filing
Reason of review
Bad quality
Preferred solution
Price reduction
Tags
  • Awful Office Manager