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I had $1459 worth of dental work done which was overpriced anyway, charged to my carecredit credit card, still had $41 available credit on that card, planned on having additional work done and prepaid for the work an additional $465. I changed my mind since I now havr...
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Anonymous
Anonymous

Nobody but crooks charge for dental treatment before it is actually done. Don't think this Aspen office is different from any other Aspen office. All Aspen gyp joints are cut ...

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1.8
Vincennes, Indiana
#1551784

I had used Aspen Dental in Latham, NY for a couple of years. When most of my dental work was finished, they tried to talk me into Invisiligns. I told them that unless I had enough credit on my Dental First Account I could not afford them because I didn't have a full...
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Anonymous
Anonymous

That $2000 charge you did not authorize helped the office make bonus that month. Thank they want to give their bonuses back? Not a chance. Good luck on Invisalign doing much o...

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1.4
Colonie, New York
Product
Aspen Dental Dental Service
I didn't like
  • False charges
  • Overcharging and shoddy work
  • Being lied to
#1550909

No call back from the owner of Aspen Dental at Retail Court in Myrtle Beach SC! This all started first week of March 2019
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Anonymous
Anonymous

You didn't talk to the "owner" of any Aspen Dental. At most, you talked to a fake owner dentist that makes this criminal enterprise look legal for the state board. The owner o...

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#1550907

I was told to call Theresa Trainor from the Epping NH location by my son who had just talked with her...I was suppose to call her so we could come up with a plan for my Granddaughter, Maddison Ryan. I know the expense was going to be quite high and that's why we needed...
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Anonymous
Anonymous

A guardian was looking out for your granddaughter. Sometimes we are blessed without our knowledge. Find a good dentist who has her best interests for oral care as the primary ...

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Epping, New Hampshire
Product
Aspen Dental Manager
#1550242

In calling aspen dental emergency line after having complications with an abscessed tooth extraction FORGET IT!!! they say they will have the doctor call you back but they NEVER do. I had to go to the ER 3 times since they extracted my abscessed tooth. all they want to...
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Anonymous
Anonymous

Why should they call you back? They got your money already! They don't make any more money treating the post-op problems they caused. You got A$pen mixed up with a legitimate ...

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Concord, New Hampshire
#1549795

Aspen Dental - Very bad customer service and there is definitely no privacy practices in place.

Each visit was worse than the last. They don't listen to your concerns and treat you horrible when you do voice your concerns.
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#1549604
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I had arrived an hour early for my appointment and they gonna tell me i didn't confirm my appointment i told them i did not receive anything to confirm it so they gonna tell me they gonna have to reschedul me i told them this can not be rescheduled so another person...
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Anonymous
Anonymous

These sleazebags assume you won't be there unless you confirm. Since they aren't honest, they figure nobody else is. Their story was probably one big fat lie. They probably ha...

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1.0
Product
Aspen Dental Customer Care
#1549136

Aspen Dental in Patton, Pennsylvania - The State College, PA office is the worst!

You have to sit for hours, just to be seen. Then if you ask about how much longer will it be to be seen, you get your head snapped off
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1.0
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Customer service
Staff
Patton, Pennsylvania
#1547535
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I filled out a HIPPA form to get my dental records from Aspen Dental in Lake Wales Florida, now more than 30 days later I still have not received any records. I called Marie Velez the assistant Manager 3 times and she did not even have the courtesy to return my phone...
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Anonymous
Anonymous

It was not my intention to start a controversy re: obtaining dental records. I know what worked in my case. I filed with OCR on the Dept of HHS and my state dental board after...

Anonymous
Anonymous

YOU requesting YOUR records has NOTHING to do with HIPPA. Most states require a COPY of patient records to be provided within a specified period of time. MOST states give dent...

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1.0
Product
Aspen Dental Customer Care
I didn't like
  • Staff and service
#1545570

i JUST DROVE ALMOST 70 MILES THERE AND BACK. i HAD AS APPOINTMENT TO GET MY TEETH CLEANED. ONLY MY TEETH CLEANED.YESTERDAY I GET A MESSAGE THAT I WOULD BE EXPERIENCING WHEN I GOT THERE. GETTNG FULL EXRAYS, TALKING TO A DOCTOR, TALKING ABOUT FINANCING. oK i FIGURED I...
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Anonymous
Anonymous

A dental office is different from a car wash. You just don't pop in to have your teeth cleaned. You must have an exam and x-rays first, to know the condition of your gums and ...

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1.0
Plainfield, Illinois
Product
Aspen Dental Dental Service
#1545297