Aspen Dental
Reviews and Complaints
I was treated badly by aspen dental and also RIPPED OFF
User's recommendation: Beware I would not Go there
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Verified Reviewer | Temple, TexasFalse billing claims
- False billing to insurance
- Lied to
Preferred solution: Full refund
User's recommendation: Do not go fraudulent insurance claims
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Wooster, OhioCrooks
- Good location
- Entire experience was awful
Preferred solution: Deliver product or service ordered
User's recommendation: I don't recommend
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Temple, TexasFalse billing
- False billing
- Cheated my insurance
Preferred solution: Full refund
User's recommendation: Never to there.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFELT LIKE i WAS DEALING WITH A CAR DEALERSHIP
Went in for appointment, had exam and. Was told I needed 2 caps.
The cost would be about $2800. ok @ this
point. Then went back to have procedure done and this is when
everything went wrong had cleaning and told the fluoride would be done later after the cap was fitted. That never happened because the front desk now I was going to be responsible for $4300
And that didn't include the second cap I was told about in the first exam for another $1400.now I was going to owe $5700.
Sat there in the SALES chair in shock all numbed up could
hardly talk.
Then they wanted me to sign a contract to barrow the
money @ 24% interest. In addition, they charged me for the fluoride that was not done after speaking to them about that.
After well over an hour later and in extreme sticker shock the
cracked tooth was extracted, and I was given a appointment to come back for everything else needed to be done. The next day
I realized that I kinda felt railroaded through there Billing system
was a stressful experience with not time to think, did they
crack my tooth? Were they just to busy to really take care of me
There were people everywhere in and out of chairs all just waiting to be next, hard to explain but not professional!
So the next day I decided to tell them that I wanted to cancel everything and of course at this point was missing a cranked tooth???
Took me two weeks to get refunded and now that is short by $93. and I need to deal with that.
They are a real MONEY HUNGRY GROUP its hard to believe that they are dentist, Bad experience , don't go there they much to busy and cant offer a good experience at all. 1 to 10 there a 3!
- Close by
- To busy for personal service
Preferred solution: Full refund
Snatching denture plus keeping part of refund
Preferred solution: Full refund
User's recommendation: Never use either company. Crooks
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Elizabeth City, North CarolinaStill waiting for my crowns
Given temporary crowns until permanent ones were to be placed, upon arriving for permanent crowns did not match the color of my teeth was told new ones would be reordered well after waiting for 3 weeks due to practice stating crowns were never delivered so supposed to put a trace on crowns and would call when delivered no call so call the practice and crowns were at the practice so have to wait another 2 weeks to be seen well those crowns were the same color as the first so once again had to reorder given another appointment in 2 weeks so show up for this appointment only to be told I was not scheduled when I was given an appointment card with the date on the card. The Supervisor comes out and tells me no crowns were delivered which makes me think the crowns were never reordered, so I am told she would once again put a trace in to find out what happened to the crowns and would call me still waiting for that call so-called today and goes to voice mail no return call yet. Happily take your money put do not deliver!!!!!!!!!!!!!!!!!
- Excellent dentist
- Customer service
Preferred solution: Deliver product or service ordered
User's recommendation: DO NOT WASTE YOUR TIME OR MONEY ON THIS PRACTICE!
Excuse for not letting me keep my appointment
User's recommendation: Don't go there!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerScam artist 100%
- Dislike
- Lied about procedure and cost
Preferred solution: Let the company propose a solution
User's recommendation: Stay far away!!! Scam!
Not satisfied with Dentures
On July 30, 2019, I paid 3193.60 for a set of Dentures that didn't fit. I told the Dr.
at the time of service that I had to be finished with getting the teeth fixed as I was going out of state and would be gone until sometime in 2020. The Dentures did not get fitted properly by the time I had to go, so I put them in the container and left them until I got back. When I returned home, I made an appointment to continue to work on them. A few adjustments were made, and I was told that I had to wear them but I could not without sore spots and biting my cheeks.
I couldn't eat with them at all. I had to put my old ones in to eat and then put the new ones back in to try and get use to them. All this time I have paid for the dentures while they sit in the container. I went back in after I got back from another trip and the Dr.
acted like he didn't recall me or our conversation about my travel.
I would like them fixed, redone or my money back. Not only that, but I was told that they would work with me to get them right but I'm afraid that won't happen.
Preferred solution: Let the company propose a solution
User's recommendation: Don't stop going back until you are satisfied no matter how frustrated you or they may get.
Not happy with the way the do business
User's recommendation: Don’t go to Aspen dentist
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Jacksonville, FloridaPushing over priced products
- Expensive
- Scammers and over priced
- Overcharge customers
Preferred solution: Full refund
User's recommendation: DO NOT USE ASPEN DENTAL. THEY ARE SCAMMERS
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Hobbs, New MexicoPOORLY TREATED!
User's recommendation: Not saying that they treat everyone the same but as for me never again!
Account Balance refund
User's recommendation: Check into everything first but all in all a good company. I would recommend.
Can't Be Trusted and need to be put out of BUSINNESS
- You would be good if you was honest
- False ads & charges took from my insurance under cover
Preferred solution: CALL ME BEFORE I TAKE IT TO MY NEWS TEAM!
User's recommendation: RUN!!!! FAST!!!
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You don't think they would give you poor service before they got your money, do you?
I hope all see