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3.2
Details
Aspen Dental - Hire just graduated student and limit their time per patient
Oh my god, the *** I am going through now because of over $7,000 worth of work done by them 3 years ago. I now am looking at a little over $11,000 for a total reconstruct because my bite is so off and the redoing of faulty crowns and bridges done by them. I have...
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2 comments
Irene Moore
#1706686
Shopping Expert

According to the Aspen Dental faq page, the company has a Money Back Guarantee promising to return money if a customer is not happy with dental services. Unfortunately, the refund request should be submitted only within 90 days after the services are given.

Please contact your Aspen Dental dentist with your issue details to inquire if they have any solution for you. You may also try to contact your state dental board or state dental society and ask for assistance.

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Review
#1563322 Review #1563322 is a subjective opinion of poster.
Reason of review
Bad quality
2.5
Details
I went in for 2 crowns. 1st shot of novacaine hurt like heck till tears were coming out. Not enough novacaine to remove temp crowns, so got another shot of novacaine. After waiting for awhile (I didn't time it), temp crowns still couldn't be taken out because of the...
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3 comments
Irene Moore
#1706688
Shopping Expert

According to Aspen Dental 303 Customer Care reviews, poor service is one of the issues the company patients complain against according to the statistics on the Pissed Consumer website. You may try to share your experience with other Aspen Dental customers as well as the company top management via the Aspen Dental social media.

You may also contact your state dental board or state dental society and ask them for assistance. Should you have any questions about Aspen Dental services, you may look through the Aspen Dental Questions and Answers tab on the Pissed Consumer website.

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Review
#1563316 Review #1563316 is a subjective opinion of poster.
Reason of review
Bad quality
1.8
Details
I went to Aspen Dental in 2014 through 2016 in North Charleston, SC. Six month after they preformed over $6000 worth of dental work on my front teeth and a few molars a filling fell out. I called to have the filling fixed, apparently they had all my insurance...
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2 comments
Irene Moore
#1706689
Shopping Expert

You may try to contact the Aspen Dental top management by email or by sharing your experience with their dentists via social media. Please check out the company contact information on the Aspen Dental Contacts tab on Pissed Consumer.

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Review
#1563243 Review #1563243 is a subjective opinion of poster.
Cons
  • Not a free exam
  • Bad customer service at the end
  • Lying about the cost
Reason of review
Finally seeing a dentist that cares more about me than getting money.
2.3
Details
I’m not satisfied with Aspen. I went into Aspen knowing I was going to deal with some nonsense and I was right. I had an appointment two weeks ago and once I arrived and signed in, I was told that I couldn’t get my cleaning done, because of the TWO hygienists they have...
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1 comment
Anonymous
#1704375

Aspen is a cluster-f_ _ _ of Wall Street investors pressuring corporate managers to pressure office managers to pressure dentists and hygienists to overtreat patients. The goal is to extract as much money as possible from patients, even if it means putting them in debt.

Once they have the patients' money, interest in helping patients with their problems evaporates. Don't know that the place is "going down." It has pretty much always been a slimy gyp-joint.

Review
#1563103 Review #1563103 is a subjective opinion of poster.
Reason of review
Order processing issue

Aspen Dental - I felt they were just trying to make money.

I have gone to another dentist for over 4 years and that dentist had never expressed that i needed all that work. After leaving i found out that Aspen Dental had done this same thing to others. If you can't pay they will make sure you can get in debt by offering you a payment plan through an agency. A racket
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Review
#1563024 Review #1563024 is a subjective opinion of poster.
Reason of review
Bad quality
1.5
Details
I took my wife to Aspen Dental to get her teeth pulled and a full set of dentures. From the very first visit it has been a frustrating experience. Very unprofessional staff, in fact smart mouth belittling attitude. They kept adding three extra teeth and charging us for...
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1 comment
Anonymous
#1704344

Why you wanted all your wife's teeth extracted shall remain a mystery of the universe. Some teeth are always better than no teeth.

Even if the roots are underneath the denture. (Look up "overdenture" on the internet.) Seems like if you weren't an idiot you would have gone to anywhere besides Aspen Dental.

The thing to do is to let the ridge heal for at least 6 months. If too loose, you can have an competent dentist do a tissue conditioner lining before taking impressions for the new set.

Review
#1562380 Review #1562380 is a subjective opinion of poster.
Reason of review
Bad quality

Aspen Dental - Refund problem

They said it was the wrong number
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Review
#1562300 Review #1562300 is a subjective opinion of poster.
1.0
Details
They put in a permanent bridge that still hurts after 6 months, said they didn’t “see” anything wrong. Also have a temporary bridge that has now been in. For 6 months and they said they would replace it over the phone and we go there and they will only willing to clean...
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2 comments
Anonymous
#1705049

That is why serious dentist don't do bridges on natural teeth that much anymore. Too often, the nerves of teeth get inflamed and hurt after the bridged teeth are cut down. You make a big mistake when you go to a sleazy shyster outfit like an Aspen office instead of a regular dentist

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Review
#1562255 Review #1562255 is a subjective opinion of poster.
Reason of review
Bad quality

Aspen Dental - Burnt mouth

I went to have a set teeth made they have not fit and i have been back four times and they still want feet went back to have top plate relined what ever they used burnt the roof of my mouth i cant eat or drink
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1 comment
Anonymous
#1703708

Everyone wants cheap relines done on the spot. The only way to do it is put plastic with lots of monomers directly in patients' mouths.

Sometimes this creates burns. The proper way to do a reline is to make an IMPRESSION inside the denture and send it to the lab. Heat cured plastic takes several hours to cure, so the patient may be without their dentures for a day.

Do it cheap and fast by a flim-flam outfit like Aspen, or have a quality independent dentist do it right. Those are the choices you have.

Review
#1561534 Review #1561534 is a subjective opinion of poster.
Reason of review
Bad quality

Aspen Dental - Not going to fix pain

I have dentures just put in. They feel fine for a while now. June 15,2019 they started to hurt about a7 and10+ if i put any pressure on that side. I was told to come back if any pain. I called on a Tuesday for pain I got an appointment for a week later. I told them I needed the work now. well don' t know if they even made the appointment. The dentist told me to come in if pain anytime. When I was getting them everything was great but now I have pain almost unbearable. Can you call me at 508 4550120 and talk to me. thank you shrugging: John Snell email jmsnell63atcomcast.net if you answer on email I will never get it
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1 comment
Anonymous
#1703473

John, They got your money. They don't want to be bothered calling you back.

Dentures change and shift on a fresh ridge after extraction for quite a while. They need a reline usually in 6-9 months.

You made a huge mistake extracting all your teeth. You made an even bigger mistake going to a chop shop like Aspen.

Review
#1561496 Review #1561496 is a subjective opinion of poster.
Reason of review
Bad quality