Anonymous
map-marker Woburn, Massachusetts

Gyp

I was told I needed two crowns on teeth that were adjacent to one another and that it would be best to do them both at the same time as they would fit better that way. So I agreed and paid for two crowns. When I went into have them put on, I received an inlay instead. Needless to say, I will NEVER go near Aspen Dental again. I get angry when I see their commercials. One had an actress from Men of A Certain Age passing as an ordinary housewife who without Aspen Dental would never have gotten her smile back. LMAO. They would be a joke if they weren't such *** artists.
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Loss:
$1400
1 comment
Guest

An inlay may have been the conservative method chosen over the crown. But I can't imagine that the Dr didn't advise this prior to being quoted the cost of either the crown or inlay. Please review your treatment estimate and confirm whether you agreed to pay for either a crown or an inlay....

Anonymous
map-marker Indianapolis, Indiana

ASPEN DENTAL

Aspen dental overcharge me for a small work, and practically force me to buy an electric toothbrush. They make me apply for a care credit. They work done it does not worth for a cleaning and some fillings. I return a second time and this time been charge over $400.00 for a front teeth fixed. I would like to know where can I file my complaint, and also I would like the name and address and phone number on who to contact on concerning this lawsuit,,,,,,,on Aspen Dental. I thought I was wrong about this situation, but now I see how much people filed a complaint. I would like to join them.
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Loss:
$400
2 comments
Guest

You can contact the Attorney General in your area and see if they can help you with a refund. If you paid by credit card, you can disbute the charges from Aspen Dental and have your card credited.

Run fast from their fraudulent services and find yourself a competent dentist if you can. I hate to see someone else scammed by Aspen Dental..there are so many people!

Guest

How can anyone MAKE you apply for anything? Duh!

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Anonymous
map-marker Paducah, Kentucky

They have no glue wtf there doing

They charge u what they want and then want to pull all your teeth just to malevolent25,000 bucks off of you and they are the most false avertisement that I have ever seen they don't know there *** from *** in the ground and payments liliars or even 6000 bucks they are the most stupidest and money hungry dentist that I've ever been to and all they want to do is pull your teeth when there not bad and give you dentures or partials that you don't need so you have been far warned do not go I wont ever and I'm calling a good dentist out of Murray first thing tommorow stay away from aspen there are liars and rip offs that just want your money and give u dentures when u don't need them
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Loss:
$40
3 comments
Guest

I really hope they find their glue.

Lonie Hvl

Why did you let them pull all your teeth? I would have run out the office as soon as I heard that recommendation.

Andrea Ahw

What?

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Yelanda T
map-marker Terre Haute, Indiana

Aspen dental

Went to get teeth pulled and have dentures made. I was in so much pain from the my teeth being pulled and then the dentures didn't fit. Was told I had a bone that was preventing the dentures from fitting right, but they fix the problem. I ended up having to go somewhere else to new dentures made and because of the way they pulled my teeth I can't get dentures to fit the way their suppose to. Oh by the way this is for my husband. He was in so much pain for weeks, the staff is very unprofessional.
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Loss:
$4500
Anonymous
map-marker Suncook, New Hampshire

They don't care!!!

I went to Aspen Dental in Concord, New Hampshire. I knew my teeth were beyond repair, so opted for a full set of dentures, costing about $5200.00.I actually believe I would rather have the tooth aches! My top ones fit nicely, no complaints, however my bottom ones are a joke, they told me the bottoms are harder to get used to, I totally understand that, however when I got my permanent teeth in as a child, the 2 on the bottom never came in. Well when they made the dentures they added them. They now tell me it does not make a different? well my mouth isn't that big! It's like a minivan made for 8 people and shoving 15 people in there and telling the cop it doesn't matter. Needless to say, I can't wear them at all! I DO NOT RECOMMEND ASPEN DENTAL TO ANYONE!!!!!!!!!!!!!!!!!!!!!!!!
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1 comment
Guest

I had the same experience with the same office!! They gave me more teeth than I originally had - and yes it does matter since they won't fit.

They have a "cookie cutter" type of teeth and that's all they know how to make.

After several visits to correct this to no avail - I went elsewhere and got perfectly fitting dentures. I will never go to Aspen again.

Anonymous
map-marker Indianapolis, Indiana

Teeth straight and white but fall out of my mouth

Went to Aspen dental in April 2012. I had all my teeth removed and an immediate temporary denture to be placed. This part of my treatment went great. When the office called me in Sept. 2012 to schedule my permanent dentures the next month and everyday since has been horrible. My dentures fall out of my mouth randomly and despite all attempts at fixing them in place nothing works. The dentist on my final visit said I have to live with the relining every 6 months or so because the original dentist didn't scrape the bone on my jaws correctly last April. I am a Registered Nurse and feel that as an informed consumer I should tell people to proceed with caution when using Aspen Dental
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Loss:
$3500
Anonymous
map-marker Livingston, New Jersey

Aspen Dental dont go there!

Went clevlend Tn ASPEN DENTAL today to have a emergency tooth extraction wisdon tooth causing alot of pain. called the day before to let them know i was coming in. I get there and wait for hours only to find out thier computers are down and they telk me they arnt sure when it will be back up. so i wait a couple more hours, nothing i tell them i just need a tooty extracted i am in alot of pain! And they tell me they cant acsess my Xrays they are on computers. I had previous xrays done with them and apparently they dont care enough for thier customers to have physical files and xrays on hand in case this happins. so after trying to fond another dentist to help me , nothong. Thanks Aspen DENTAL for really caring for your customers . I am im Alot of pain and am out of luck appently . Way to be professional. Oh by they way when i asked them qhy no back up? I was told by staff that ot saves them money! Wow thanks for putting me last!
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Loss:
$200
Anonymous
map-marker Valparaiso, Indiana

Rther be murdered than go to aspen dental in valpo ind

please people do not under no circumstance use the aspen dental office in valpo Indiana. im not going to waste my time writing a book on these people who work there but if you go there its your own fault and you deserve what you get. I wish I would have listened to patrons who have been done wrong by this company but just call me a fool and kick me in the *** and shoot me id be better off. B E W A R E aspen dentist put me in the emergency room you could be next. P L E A S E be careful.
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Loss:
$6000
2 comments
Guest

To follow up on what happened... I was in the chair waiting when the doctor came in with a huge ***.

It was massive. He lowered my chair and bam, summer sausage right in the cheek. I ended up getting my wisdom teeth out. I woke up with his meat stick still fully aroused in my face.

It was dreamy but still freaked me out. I will never go there again ,)

Guest

What happened?

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Sandra T Hou
map-marker Clinton, Iowa

Two new sets of non-fitting dentures

I went in for upper dentures. The first set of dentures were a joke. The teeth were not aligned right. The dentist, Scott Hanson, told me to try them for awhile. They rubbed the inside of my mouth causing sores and I could not eat. I went back and they made me another set. These did not fit either. I went back again and Scott Hanson said dentures won't fit, your nose is crooked and then he threw my denture on the cabnet and walked out the door. One of the girls came in and we started talking and she told me the people making dentures are trainees.
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2 comments
Guest

:( aspen needs to face up and treat people with professionals not students!! sue them!!!

thanks to everyone helping others like me. 10,000 for a halftooth smile

Guest

My husband also had dentures made and Dr hanson had told my husband that the reason his dentures won't fit right is because of his nose also being crooked. I don't understand when We had to pay alot of money for them and they never offered to pay us back for The Dentures not Fitting Right. Thank you

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Britne Voo
map-marker Indianapolis, Indiana

Horrible dentures

i went into the kokomo indiana office to get a full denture set. the tech said i would benefit from a full upper and a lower that left room for me to keep my two eye teeth that were in good shape and that would help keep the dentures in place. i agreed. i opted for the more expensive dentures. i had 18 teeth pulled and was supposed to have my dentures put in immediately afterward, however the *** lab guy didnt leave room for my two remaining teeth and of course they didnt know this until i was already toothless in surgery so they basically broke out the two and made holes so i had something in my mouth when i left. my face was so swollen i looked like i had been in a car accident! since, i have had my lowers redone once and relined 4 times, and they still dont fit. i have not worn my lowers for 3 years! the tops are poorly fitted and i use a tube of adheasive a week! the last time i went in, they told me 'yeah, alot of people complain about the lowers fitted for the eye teeth to stay, says they are uncomfortable. not a lot can be done' i also have had 5 different dr.s in the 3 yrs i have been going there! i am only 35 and shouldnt have to go through this!!! aspen is a joke!!!!!
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Loss:
$6000
1 comment
Guest

Always to fabricate the denture before the teeth are extracted requires a lot of compromise and guesswork.

Better to extract the teeth, wait as many months as possible, then fabricate the denture.

Of course, a corporate dental chain clinic is never the best place to do this...

Jaziah Gcn
map-marker Mendon, Massachusetts

Stay away from Aspen Dental

Please listen to my warning. I read review after review and there were no bad reviews for Auburn, Ma Aspen Dental. Well I am here to tell you to stay as far away from this scam as possible. I paid $2800. for the worse fitting dentures possible. I have been back at least 10 times for fittings and they still are so bad I cannot eat with them. My temps fit better than the final $2800 product. I tried to fill out a compliant on their website and it kept telling me I had an error. So they do not want bad reviews on their website. That is how I got sucked in. The people are great there but the product STINKS!!! BEWARE!!!!!!!
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Loss:
$2800
1 comment
Guest

I have started going to Aspen Dental in March....I finall got a uppers and I still have to wear goup for them to stay,,,,,Its *** you spend all this money and they dont fit snug like suppose....I love the smile but hate wearing the goup....I have been to aspen dental 3-4 times a month cause they dont know what the *** they are doing,,,,

Nancie Ihl

Hurt and Drained

Aspen Dental messed me up and I want a refund and all of the rest of the money that i was going to spend there back. I went in they told me I had periodontal deases and told me that i needed so much work done that is was going to cost me 4,000 dollars. Anyhow thinking that i was in danger basically I go and get the treatment done and they tell me that i need to get my wisdom teeth tooken out well my bottem to at least. Anyhow I got cancelled the first time and then they call me two days before the day of surgery and they didnt even know that I was coming in for the surgery so they pull my record or whatever and they say oh here is a note stating she is here for this. They did not know that I was to be put under nothing so i had a bad feeling from the beginning. Well I wake up ffrom the surgery and not to metion a friend worked there and they allowed her to take a picture while i was under and she posted it to my facebook like really how professional. Anyhow they never gave me any medicine for infection nothing. they gave me pain meds and sent me on my way. since then i have went to the er after going back and telling them something was wrong and them only giving me muscle relaxers. So i go to er to find out that I have a surgical infection on both sides and so they give me medication finally. Well nothing is feeling any better it is all just getting worse to the point of where i can not take it anymore my ears are hurting not like a ear ache and i still can not open my mouth i can barly eat anything nothing is working, on top of it all they have dif oral surgans every week f that place i wanna sue the f out of them but how to do go abbout it. Sorry for messed up words not to happy right now. Im starting to miss work for this issue also... and i have children to raise off of my own salary
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Loss:
$4000
2 comments
Nancie Ihl

I want to comment on my post that I wrote about aspen dental. i talked to the manager that takes care of the problems from above and she took care of all of my issues I have and had.

I will say they do help you when you need it not everything you hear about aspen dental is horrible because obviously my problems have been fixed. Thank you so much I appriciate it aspen dental....

Guest
reply icon Replying to comment of Nancie Ihl

Whatever. How much did they pay you????? Lol.

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Anonymous
map-marker Albany, New York

Stay Away from Aspen DenTAL

Aspen Dental is the worst .All they are worried about is money and how many patients they can push through the door.If you go there with a problem if you take more than 10 mins it is you have to come back .Doesn't matter to them you just drove an hour to get there.I have paid them over $5500 to have pulled teeth and new false teeth.Your bill has to be taken care of the first visit ,then they keep adding charges.Charged me $85 to clean 4 teeth,took two mins. I have a temp plate and perm plate from them . Both plates don't fit right..The dentist (one of many) told me to use the paste on my plates so they don't fall out.There is no way I should have to use this if they fit right.I was told there was nothing more they could do .the dentist walked out of the room and sent in the financial adviser to talk to me.What does she know about my teeth.This place should be closed down.
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Loss:
$5850
Anonymous

Horrible Dentures - Excruciating Pain!

Jan 28th, 2012 First when I sat in the chair the assistant made me sign a release to have 5 of my upper teeth. I explained there were 6 teeth not five so she wrote it in and was sure the billing was correct. The Dentist was so fast that he broke off one of my front teeth and now two days later I realize he left one of the roots which is now solid and pushing into my denture. My mouth is wide so he ground away bone from the right side of the hole of my back molar but not the left. Now two days later the midline is my front left tooth. The pain is so intense and the denture is so narrow Im getting blisters on each side of my back gum. I told them this the day after for my second visit. He didnt look at my mouth just ground the denture down so that the shoe horn was hanging down onto my tongue. I can not even wear these dentures they dont fit! I have a wide mouth and they should compensate my mouth not my bone with their denture! The right side of the teeth plane hangs down much lower than the left. Then Im supposed to get permanent denture in 6 months? I am very angry because this pain is not right! And the crookedness and mis-alignment is a complete joke! I have missed two days of work and Now I have no teeth!
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1 comment
Guest

You must have had an incompetent dentist. They should do all they can to make them fit before messing with your bones. I would have sued that quack!!

maxina b
map-marker Cincinnati, Ohio

Aspen Dental butchered my husband

they told my husband they would put him to sleep but instead gave novicain.We also got credit which we are not paying for pain and torcher and incompitance.it has been 12 days and he is still in severe pain and he cannot wear his dentures. They said they would not bill him for not putting him to sleep and only charge for the novicain.We still got a bill.I am all for a class action siut, something needs to be done.I just lost my job I have no money or assecets so go on and sue me .You cant get blood out of a rock.
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Loss:
$1000
4 comments
Guest

"Written by nikalseyn on November 4, 2012 from bay city, michigan, US

Now that you are unemployed, perhaps you will have time to take some remedial English and writing lessons. Your spelling is atrocious."

There is no need to insult those of lesser skills or abilities in the English language. Their voice also matters.

Unfortunately, there exist interstate corporate 3rd parties, which have encroached into the Doctor/Patient relationship. Patients have little knowledge, that these corporate entities are directing dental care, making unlawful the Doctor/Patient contract. The corporations will say otherwise, but facts are facts.

Michael W Davis, DDS

Santa Fe, NM

Guest

At least I got my point across.You have only had your job for a month, see how you feel about your company in 5 years or so if they are still in business.

Guest

at least I got my point across.Your staff needs to be more considerate and you do to.

John N Mzy

Now that you are unemployed, perhaps you will have time to take some remedial English and writing lessons. Your spelling is atrocious.

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