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1.4
Details
Agreed to the top dollar set of dentures paid 3336.00 down had an appointment to see their oral surgeon when the office staff called and said because i owed a balance they would not see me until i paid acct. in full the office manager Justin informed me he was going to...
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4 comments
Anonymous
#1719555

Wow, Mr. Treadwell.

Only one period in the whole mass of print above. Your grammar is apparently as bad as your teeth. You are aware that extracting teeth sends bacteria everywhere, include the coronary arteries that are apparently clogged up? You are aware that full-mouth extractions are a very traumatic and risky procedure.

Why do you want to extract all your teeth? Almost never do I meet a patient where some teeth cannot be saved. Why did you want a chop shop like Aspen to do the dirty deed?

Please go to a regular dentist with some sense before you do such a drastic thing. Start taking care of yourself, for goodness sake.

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Review
#1593666 Review #1593666 is a subjective opinion of poster.
Service
Aspen Dental Dental Service
Reason of review
threated by staff which is unacceptable
Loss
$3884
Preferred solution
an apoligy and refund on dentures

Aspen Dental review: Awful...again

1.0
Details
My PREGNANT daughter went to Aspen in her second trimester to get a tooth pulled that she had been suffering with for months. She had the letter clearing her for work to be done AND she told several of the employees she was 3 1/ 2 months pregnant...AFTER the dentist gave her the numbing shots she mentioned the baby and the dentist DIDNT KNOW SHE WAS PREGNANT!!! What an awfully run office that the DENTIST was unaware his patient was with child!! They say she was given the correct anesthetic that Is SAFE for the baby, but i wonder if they would actually admit if they hadn't?!? Such an unorganized and ill run office! I pray to God the right 1 was given. We will Never go back
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1 comment
Anonymous
#1719554

ANY local anesthetic is safe for pregnant woman. You daughter is irresponsible letting her teeth rot to smithereens.

Why could she not save the tooth with a root canal, which is a whole lot less traumatic during pregnancy. I can only hope she is married and has a husband to support her and pay for the delivery.

We taxpayers are tired of moochers on Medicaid procreating at our expense. It is a bad decision for any patient to go to A$pen, much less a pregnant one.

Review
#1593227 Review #1593227 is a subjective opinion of poster.
Cons
  • Whole experience
Reason of review
Poor customer service

Aspen Dental review in Parma, Ohio: Horrible Dental Service + Rude Customer Service

1.7
Details

Update by user Jul 19

There is no way a root scaling and planing is done in 40 minutes!!!!

Original review posted by user Jul 18

Completely dissatisfied with my treatment at this office. During the initial visit Dr. Lindsey McMahan looked extremely worn-out and spent 3 minutes with me at most. I was hardly pushed towards an unnecessary service, which was charged but not performed! Unlike with other dentists during the “deep cleaning” session, the doctor didn't even show up. Other than the initial exam all prices are 20-30% higher than competitive local dentists. After the visit discussion about my experience was conducted awfully rude and unsupportive. I can’t tell about other Aspen Dental offices, but avoid this Parma office like a plague.
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2 comments
Anonymous
#1724364

She's just pissed because she has to work for that dump called aspen dental. No dental vaginist that is any good wants to work for aspen dental.

Anonymous
#1718856

Other Aspen offices are not very different. They are all owned and run by the same organized crime syndicate in Syracuse.

When they talk about deep cleaning, they are talking about cleaning your wallet, not your teeth. People believe TV ads and think they are getting some great deal at Aspen.

I have looked at Aspen treatment plans over and over, and invariably see unnecessary treatment on them. Worse than that, the treatment is delivered haphazardly, and patients often have to pay again to have it done competently by someone else.

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Review
#1592928 Review #1592928 is a subjective opinion of poster.
Service
Aspen Dental Dental Cleaning
Reason of review
Not as described/ advertised
Loss
$700
Preferred solution
Full refund

Aspen Dental review in Union Dale, Pennsylvania: Scam artist

Went to have a tooth pulled, they told me all of my bottom teeth had to be pulled.bad cavities in all my teeth especially my front teeth. Went to another dentist all my teeth are solid and just needed a cleaning.aspen was going to pull all my teeth just to sell me dentures. Do not go there!!
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1 comment
Anonymous
#1718852

This is truly amazing even to an experienced dentist like me. I had a college student come in that supposedly had 13 cavities planned for fillings by Aspen, and the cavities did not even exist.

But planning good teeth for extractions is a new low, even for Aspen. Aspen started long ago in Syracuse, New York as a yank-all-teeth-and put-cheap-denture racket. It is hard to shake this sleazy heritage.

Glad you got a second opinion. Would have been a shame to have been butchered and impoverished by this organized crime syndicate.

Review
#1592660 Review #1592660 is a subjective opinion of poster.
Cons
  • Not trustworthy
Reason of review
Lied about condition of teeth
Preferred solution
Just want people to know not to trust them

Aspen Dental review in Cincinnati, Ohio: Poor health due to unfitting denture. Poor service

1.0
Details
My dencures have caused me to use unexcess amounts of adhesive. They fall out without adhesive. I cannot eat foods the same. I have lost weight and my face structure has changed. Called corp. Office no results. I am a customer service rep. And deal with customers face to face. Paid over 4,000.00 dollars for this miserty.
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1 comment
Anonymous
#1718374

Good fitting dentures shouldn't need adhesive. Of course, dentures made by slackers like Aspen Dental Crime Syndicate seldom fit well, even when first put in.

A good dentist may be able to reline them.

This usually takes a day in the lab. Wouldn't it have been smarter to have gone to a competent independent dentist to start with?

Review
#1592080 Review #1592080 is a subjective opinion of poster.
Product
Aspen Dental Dentures
Pros
  • Office manager needs some serious customer service training
Cons
  • Shoddy workmanship
Reason of review
Bad quality
Loss
$4000
Preferred solution
Full refund
4.2
Details
I had my new dentures for six weeks and the upper denture cracked. it was the cheapest denture $800.00 but I felt they should have lasted longer. I was at lunch with group when happened 7/14/19. I rushed to the office and was told by staff that they closed at 1:00 pm...
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1 comment
Anonymous
#1718354

No new denture should crack in half. Cheap dentures made of cold-cured plastic do.

See what you get when you are a cheapskate? Wait until that denture cracks a few more times, then tell us what you think of Aspen.

Review
#1591465 Review #1591465 is a subjective opinion of poster.
Product
Aspen Dental Dentures
Reason of review
care given by Dr Jeremy Chen and Monica lab tech
2.0
Details

Update by user Aug 16

Although my status with Aspen Dental is still unresolved I appreciated the platform to be able to warn unsuspecting customers that may believe the Aspen Dental Commercials as I did in the hope that they might not suffer humiliation and be Ripped Thousands as I was.

Update by user Jul 17

...

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2 comments
Anonymous
#1718353

First of all, you should NEVER patronize any health care facility that advertises on TV. It is the hallmark of scammers.

Second of all, it is impossible to make dentures in one day. They take many appointments to make right. Third of all, if a patient is intent on pulling all their teeth, WHICH IS ALMOST NEVER A GOOD IDEA, the way to do it is extract all the back teeth, let the bone heal for 3 months, any only then take impressions.

The result will still have many inaccuracies, but at least be wearable. You chose the worst possible place to do one of the most difficult possible procedures!

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Review
#1591187 Review #1591187 is a subjective opinion of poster.
Product
Aspen Dental Dentures
Pros
  • I appreciated aspen dental paying for an uber ride
Cons
  • Dentures are painful and look awful
Reason of review
Bad quality
Loss
$5000
Preferred solution
Deliver product or service ordered
Tags
  • Front desk dental care incomplete
1.0
Details
At the beginning of the year went in for an evaluation and eventually to have one tooth pulled with others that may have to be pulled in the future. Did the evaluation, x-rays etc., and then had a consultation with the dentist. Which she and I agreed to have ONE tooth...
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3 comments
Anonymous
#1718656

Just normal for aspen dental. Junk work for ripoff prices.

Aspen refers to their offices as "stores" not clinics. Selling junk is normal.

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Review
#1590910 Review #1590910 is a subjective opinion of poster.
Service
Aspen Dental Dental Service
Cons
  • Totally ignore and disrespectful of the patients wishes
  • Superior attitude
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Aspen Dental review: To call a complaint

Employees are rude and dening to give me my records so i can switch dentists also was on hold for over 1 hour the way to resolve this is get better employee's
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2 comments
Anonymous
#1718660

When they give you your records all it will say under patient summery is We ripped this person off!

Anonymous
#1718350

You have got to be kidding. In this tight economy, with so little unemployment, a low-paying chop shop like Aspen get better employees?

It would be easier to find gold nuggets from a gravel pit. Nobody decent works at this outfit for long.

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Review
#1590767 Review #1590767 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Saying insurers don't cover but they do
Aspen Dental review - Follow up on review yesterday after appointment today
My first appointment to have 5 remaing teeth pulled at aspen was oct 30 2018 . Upon arrival i noticed that eveyone working there was dressed up for halloween Looking back since then its been almost 9 months the the title that best fits this story is NIGHTMARE AT ASPEN...
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4 comments
Anonymous
#1718858

When bone fragments surface, which can happen, any honest dentist removes them for free as part of post-op care included in the price of extraction. Aspen Dental- a one-stop chop shop!

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Review
#1590259 Review #1590259 is a subjective opinion of poster.
Product
Aspen Dental Dentures
Cons
  • Rough work resulting in pain during visit
Reason of review
Not as described/ advertised
Loss
$2500
Preferred solution
I will return upper denture and Aspen dental refund $2,500