Aspen Dental
Reviews and Complaints
www.aspendental.com
Anonymous
Conyers, Georgia
Review in Dental Services category from Conyers, Georgia
Anyone in georgia looking to get justice for this corporate ripoff? I want to get in on it. Please advise.
Reason of review:
Bad quality
3 comments
Anonymous
South Bend, Indiana
Continual pain
In December I went to Aspen Dental, Ireland Rd, South Bend, In; to have two bottom fillings and cleaning. After the first filling on the right side I had sever pain and swelling. Because it was the holidays and I had other Dr. appointments unrelated to teeth as well as preparing for the holidays I did not push the issue of getting back in. My tooth hurt for two weeks, I used Tylenol and hot salt water for the swelling. upon my return for the second filling I informed the same Dentist of my pain with the right side. I asked what can be done to ensure the tooth she is about to do will not hurt as the previous one. She seem to get offended and kept saying "well they are big fillings". I asked her was she saying she could not do it in order for me to not hurt for two weeks. I expressed to her that I don't feel that is acceptable and I opt not to have it done if I am going have the same results. She said it should not and she gave me a prescription for pain. Well, low and behold I had pain and I am still having pain. I came back in and expressed the feeling of sharp pain in my jaw where I was stuck with the Novocain. NOTE: during the filling of the second #18 tooth it was hurting as she did it and I expressed the cold water was hurting too. She appeared to get offended again and starting sticking me in the jaw; asking if that hurt. It did. When I returned another Dentist saw me and said the filling appear to be sitting on the nerve and had it been her doing the filling she would not have done it. She stated she would have sent me for a root canal first. I have seen another Dentist since December because of the continual pain and I'm told it is nerve damage from when she probed around my jaw with the needle saying "does this hurt". It is possible the nerve will repair itself but, can not give me a time. I to date have not received a call back from the office manager at the Ireland Rd ofc. I would not give that facility good recommendation at all. Thank you for your incompetent service!!!!!! Polly J. Winters
Loss:
$500
Cons:
- Tooth hurts now
Reason of review:
Bad quality
Preferred solution: Let the company propose a solution
1 comment
Anonymous
Bellevue, Washington
Other Product Review
Poor choice bad mistake never again
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Verified Reviewer | Sparks, TexasOther Product Review
Well it will be one month April 19 said they would be march19have not heard nothing from usstill don't have my parcelsabsence sucks
Reason of review:
Problem with delivery
Anonymous
Portland, Maine
Hard lin upper an lower dentures
went for adjustment and the dentisttold me he was to hard reline meplates without even looking at themand I wasn't told that I to have hard reline within one year and they charged me 500.00 for reline I am pissed off for thi and very dis.satisfied with this went back for adjustment for this reline and dent. ground most of the reline away so teeth would fit right and went back todat and he relined top denture again so they would fit right again the service was great and friendly so I feel I don/t owe this bill Gerald rudge
Loss:
$500
Pros:
- Girls at desk
Reason of review:
Bad quality
Preferred solution: Let the company propose a solution
1 comment
Anonymous
Villages Of Oriole, Florida
Staff Review
Aspen is the worst place to work for. The office mgrs are horrible n the corp office up north is just as bad. This is why they have such a horrible turn around!!!
Anonymous
Saranac Lake, New York
Aspen Dental - Xrays Review from Saranac Lake, New York
I went to Aspen Dental in New Hartford Ny for xrays and consultation. They told me I had 11 cavities that needed to be filled. They presured me into their treatment plan which was $2700 and i was going to have to pay $1700 out of pocket. I could not believe it.. I cancelled everything after leaving their office after I had thought about it. I went to my hometown dentist for a second opinion and he told me I only had 1 small cavity that needed to be filled. Aspen Dental is a scam!
Reason of review:
Pricing issue
2 comments
Anonymous
Bellevue, Washington
Aspen Dental - Receptionist Review from Bellevue, Washington
I took off work because I had a HORRIBLE toothache! The dentist only perscribed an antibiotic, very aware of my pain level. Advil and anbesol weren't helping at all, so I called to see if I could get something for the pain. The receptionist told me I could get a prescription if I could get there in 20 minutes. I live 20 minutes away in light traffic. They wouldn't wait 5 minutes for me. They advertise being open until 5. They were closing at 3:30. Now I have to work all weekend with this unbearable pain. I started crying before I hung up the phone.
Reason of review:
Poor customer service
2 comments
Anonymous
Taylor, Michigan
Paid $3000 for dentures/***/mouth sores
Received my teeth in September. In March I got a sore in my mouth. Went to Aspen they hacked the *** out of my teeth. Now they don't fit, I cant eat, and *** the inside of my cheeks when I talk. Went back and they flat out said they didn't do that. They said they barely touched my teeth at all and I came in with them that way. In the first place the problem was on the bottom and they hollowed out the top and made them like razor blades. I told them They should have never touched the top at all and they said well the Aspen Dental in Flint where you originally got them made them wrong and now they are not under warranty. Here is you screwed up teeth have a nice day. I told them I was going to contact an atty. and they said GOOD LUCK WITH THAT. Now I cant eat and my mouth is literally bleeding and I have just been screwed out of $3000.
Loss:
$3000
Cons:
- Cant eat or talk
Reason of review:
I was lied to.
Preferred solution: Full refund
2 comments
Anonymous
Wausau, Wisconsin
Dentures in days not weeks???
I had my first appointment in Jan. of this year. After three visits I still do not have my dentures. Now my next appointment for Friday has just been canceled and rescheduled for May 14th. And that is not the finial fitting, the teeth are still in wax. They do not live up to their advertising. I would like to ask for my down payment back and start some place else, but I fear it is to late for that. Would I recommend Aspen Dental to someone else? NO. What is worse I have to drive 2 hours to get to Wausau, WI.
Pros:
- Girl at the front desk
Reason of review:
The lenght of time to get the teeth.
Preferred solution: Price reduction
1 comment
Amay Ddw
Silver Springs Shores, Florida
Aspen Dental - Dental Implants Review
I went to Aspen dental in Daytona Beach Dr Aljonaldy because i had a small chip in my front tooth. After Xrays and exam the treatment. plan was to extract 8 upper teeth and get a upper partial (which i unfortunately agreed to. After 3months of wearing a temporary plate I finally got my permanent plate. She recommended a flex partial ($400 extra) but said it would be much better but first a lady from the lab would have to look at my teeth to see if i would be a candidate for the flex partial. The lab lady said NO WAY. I thought o well the temporary plate had the wire clasp and i was doing pretty good with that. I get home and get a phone call saying Good News I can have the Flex.(i wondered what changed) $400 more. maybe? Well i get the flex and I cannot wear it. After a few months i go back (i waited that long because i thought i was going through the break in period) well she said a lot has happened. Teeth have broken behind the partial. I guess this is quite common but if she had told me that this would be even remotely possible. I would never have had that work done by the way i learned that information about teeth breaking behind a partial from a polident commercial. Well she adjusted the partial, cut a bit of it so it doesn't cover as much of the roof of my mouth. She said i had to come back the next day to have the edge polished that she cut away as the person that does that was not there. She said no appointment needed i would get in and right out. The next day i waited 45 minutes. Every appointment i had there i had to wait at least that long or longer. Anyway nothing worked and i still have a lot of trouble wearing the partial, I have to take it out a lot because it hurts and i cannot eat very well. One other bad thing is the partial does not match the teeth next to it so she talked me into whitening my remaing teeth (another $300) still do not match. Finally i went to another denist (specialist) and he can fix everything that aspen messed up. He will do 2 implants and give me a smaller partial. Said everything would be so much better would not hurt to wear it,and would not have trouble eating.I DO TRUST HIM. I will have him correct everything that aspen did wrong,however my insurance will not cover a new partial but what i have now is so terrible i will have to pay the cost(Around$6,000) I have a lawyer tring to help me recover some costs (not likely) I hope no one else would have to go through all of this mess.My point is DO NOT GO TO ASPEN DENTIAL IN DAYTONA BEACH!!! eat.
5 comments
Zelia Rpd
West Bend, Wisconsin
Aspen Total Money Making SCAM!
Visited Aspen Dental in West Bend WI. for free X-ray and exam. Latex gloves could not mask the strong odor of nicotine on dental hygienist's fingers. I could not understand Dentist's thick Pakistani accent. I was told I had 3 cavities. Also advanced gum disease which would necessitate a two week antibiotic regimen. Total bill would be over $4,000. I then went to a reputable West Bend Dentist/Oral Surgeon. I had neither cavities nor gum disease. In fact gums were healthy with no underlying bone loss what so ever. You wouldn't go to K-Mart for dental work, don't go to Aspen.
Cons:
- Being lied to
Reason of review:
Bad quality
Preferred solution: Dentist should be competent enough to offer correct diagnosis.
3 comments
Featured
Anonymous
Aspen Dental - Dental Services Review
had 12 teeth pulled with only shots put in mouth to num , was told i was hving surgery, this ws so painful i stil have nitemares about it, then ws snt home with 6 pills for pain, was told i would not have to go without teeth and then ended up without teeth for months, now 6 months with denture it has broke in half and you can see thru where was repaired, never would i want some to go thru what i did
4 comments
Anonymous
Ooltewah, Tennessee
Tooth Extraction Review
The staff was really nice until I slid my debit card then all their attitudes changed. They seem to only care about money and all have attitude problems! I will not be going back for anything else. I had a tooth pulled a week ago and I'm still in severe pain!
Reason of review:
Problems with payment
Anonymous
Scranton, Pennsylvania
Aspen Dental - Dentures Review from Scranton, Pennsylvania
Dentist was nice, when it came to price of dentures I waited over 2 months, ive called once a week and got the same line that the office manager would get right on it today and call me. Intinally when I called to see if my insurance was in network they said it was. Today I call again to see why im not getting a call back they tell me my insurance is out of network and i have to pay over $2,000. Is this really what ive waited for. What a waste of time! When i told the office manager this was a waste of time and I would never refer anyone she said she was sorry and hung the phone up on me. Wow what great customer service this company has! This office is in wilkes barre pa off of Mundy st in the lowes plaza, dont waste your time with this place! I will find a corporate number and report this office manager today!
Reason of review:
Problems with payment
1 comment
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Yes I'd love to sue Aspen in Dalton. Numerous complaints here.
They got more legal firepower than you could ever muster. They just defeated a class action patient lawsuit in New York.
The only thing that can touch them is State Attorneys General like in Massachusetts last December.
The only thing that will touch them is if patients like you lobby state legislators to allow Boards of Dentistry to enact strict practice ownership test.
That will prevent A$pen from putting up fake owner dentist to say they own the practices, while A$pen only "manages" them. That is the scam that keep that chain and others like it operating.
I went you aspen dental in McDonough ga 1 year ago Before my wedding. They pulled out 8 or 9 teeth.
I paid for permanent but I have to take them out each night to clean them. I paid between 3,000 to 4,000 for nothing. Not even a month later win of my regular tooth broke off. And NOW I HSVE To Get 4 More Pulled Very Soon IN The Front Of month.
Now I'm going hve to come ot my pocket again.