Aspen Dental
Reviews and Complaints

I went to aspen dental in trussville al today it was the worst experience of my life they lie and they dont care they told me I had a infection and neede a root canal but didnt have appt available to d o thay for two weeks would not write me an antibiotics for it and told me i had too hurt for two weeks thats so unprofessional snd low down I do not recommend them to anyone run if u c them please

To not do surgery on a patient who is in very poor health is understandable. No oral surgeon wants a patient to die in his office and cause a publicity sensation.

However, if you are in pain and/or have a dental infection, what should you do? If you are in such fragile health, perhaps oral surgery in a hospital is more appropriate. Then there would be life resuscitation equipment ready if needed.

I am sorry to tell you, but refusing a fragile patient surgery and treating a patient rudely, as reprehensible as that is, is not any sort of Board of Dentistry offense, nor is it anything you could successfully sue them for.

My suggestion is you seek a competent oral surgeon NOT ASSOCIATED WITH A CORPORATE CHAIN DENTAL CLINIC who has hospital admitting privileges.

Explain in advance your disability so he or she will know what they are dealing with. It may be that not removing all the teeth at one time that are planned for extraction would be less traumatic.

Your effort should be to get the money back from this chain for all treatment paid for and not completed. From what other posters have written, this will be extremely difficult. Then seek a COMPETENT AND HONEST dentist who owns his own practice and has a good reputation in the community.

If I were you, I would have this clinic's treatment plan evaluated for appropriateness anyway. Chains like this are known for overly aggressive treatment plans.

Hun, if all took to ruin your life was a set of dentures, you didn't have a life to begin with. So get one!

Dentures are not a replacement for teeth, they are a replacement for NO teeth. If they were so *** good, dentists would pull everyone's teeth and give them dentures. Duh.

Over and over again I hear the same story: patients don't take care of their teeth, figuring they will have them all pulled on day, and life will be a bed of roses. Then 99% find out reality: dentures are a poor substitute for teeth, and sometimes cannot be worn at all.

I think those "comfylites" they peddle as the best thing since sliced bread are made of some sort of flexible nylon instead of polymethylmethacrylate.

My experience is they are tougher on the gums, and teeth come out of them more easily. They are also harder to repair and reline.

Never heard of an allergy to the material, however. Did your allergist test it? Could be you are malnourished as well.

I have only met a couple of patients in my life that could not wear correctly constructed dentures.

My advice is to find a good older dentist who owns his own practice and does dentures. A lot of ex-military guys do this. STAY AWAY FROM CORPORATE DENTAL CHAIN CLINICS which you seem enamored with. After having all your teeth pulled, going to one of these sleazy outfits was your biggest mistake.

A couple of implants in each arch make all the difference in the world with dentures.

My favorite trick is to top implants with magnetic heads, and place magnets in the dentures to keep them from moving around. As you can imagine, this is not cheap!

As you found out the hard way, fabricating dentures that look good and fit well enough to allow chewing and good pronunciation is a daunting task.

It takes years to really get good at it, and requires excellent lab work. You are not very likely to get such service at a cheesy corporate dental chain owned by a leveraged buyout firm that heavily advertises on TV.

Seems like most people here and on other sites simply don't understand that some of us indeed have taken care of our teeth during our lifetime, however, due to soft teeth, seizures and other difficulties I am one whose life has been ruined as well. And no not by my lack of taking care of my teeth or going to a sleazy chain as mentioned.

Unless you truly have a clue about what a person has gone through during their lifetime quit making assumptions about denture wearers, which do affect quality of life; difficulty eating and speaking to name a couple of issues. It really makes me wonder why in 2016 there are no better solutions than having a dental covering that feels like a dam or drilling implants into a jaw bone that are extremely costly and look very painful despite all the claims they aren't. I know several people who have had implants and ended up miserable because of them. Seems to me technology is sadly lacking in dentistry and no one cares about those of us who have no choice but to opt for bulky partials that make life and enjoying it no fun.

All I can say is I thought I'd be so happy with my partials only to realize it's the most depressing thing to have, makes me feel like a borg and has greatly affected my self confidence. Food doesn't taste the same and I always taste and feel the plastic of the awful partials. I lost 30 lbs as well but have learned to eat although it's very uncomfortable and no option I've read about seems to be feasible cost or comfort wise.

Many times I really wish dentists and those who make these fake plastic sorry excuse for teeth could wear them and understand just how terrible, cumbersome and absolutely life changing they really are. Sure some have no problems adjusting to these contraptions but some of use do.

Thank you! I couldn't have said it better myself.

I believe many go to places like aspen, because they offer dentures for $800 . Buyer beware.

A common mistake in dentures is to place the denture teeth where they ended up after periodontal disease, instead of in the more ideal position. When most people smile, the lower front teeth are either not visible, or just barely above the lower lip line.

In deep *** cases or after years of periodontal disease, the lower teeth extrude, giving an unnatural excessive display of lower teeth.

Instead of correcting this in you denture, it appears the lab techs just duplicated the unnatural tooth position.

Either that, or you have a very strange way of retracting your lower lip when smiling, that few other patients have. Thank goodness these are temporary dentures. If you find a dentist and lab tech at this chain with any sense, they can make the lower tooth position in the lower denture more ideal. But don't count on it.

Few patients realize the challenges in making good dentures which make the process so difficult.

We dentists have to guess, through studying photos when the patient was young, where the denture teeth should be ideally placed. It is not enough to know where the position is before extraction. Then when plastic teeth are placed in the ideal position of youth, we sweat bullets hoping the patient's tongue and cheeks will re-adapt to the original positions.

Fortunately, there are patients like you who will adapt to nearly anything, and are not picky about looks. These constitute the few "successes" for the dental chains.

I hear some jealousy from this post, I am happy with my looks and I can eat pain free as well. I have been to many of you FINE dentist and many have no clue what the *** they are doing so market your practice some where else

I am happy you had a good dentist at this clinic. One thing I can guarantee you: he will not be there for long.

These chain clinics are a horrible place to work and dentists stay there only until they can find something better or open their own practices.

If you notice, I divulge no personal contact information in any of my posts. That is because my intention is not to market my practice, but to help patients understand what a mistake they are making with their health when they go to corporate chain clinics owned by investor groups instead of dentists.

Of course the dentist will move on with experience. Same with Lawyers and Doctors. What bothers me is as I read it seems people just give up and don't demand that they get fixed to fit and be comfortable and this is from corporate and private practice

And your new choppers look great!

What purpose could you possibly have in posting your obvious self-serving derogatory comments about this understandably proud gentleman's new dentures?!? You certainly are not going to offer to replace these perfectly fine dentures with your much more brilliantly designed ones at no charge to the patient.

Sometimes it's so simple, as our Mother's used to tel us, if you can't say something nice, don't say anything. You should have listened more to your Mother.

I am not henrius, but no one can tell much about esthetics with this distorted photograph, except that the lower teeth appear to be unnaturally elevated, like henries wrote.

Do you find it strange that the patient posted a laudatory report on a website designed for complaints? Think A$pen might have prompted him to do this?

Sure seems like the lower denture teeth are mighty short and you show a lot of pink plastic when you smile, but if you are happy with the looks, more power to you.

Sure glad you saved the lower canines as this will make a tremendous difference. I like to put magnetic attachments in the denture that attach to the lower canine roots, but a chain clinic will not know how the heck to do this.

I don't understand. You said you kept coming back for adjustment appointments until they fit, then in the same paragraph you said you never needed any follow-up appointments.

To answer the top post, you are seeing the plastic because I am not smiling naturally but rather trying to show entire denture. As the question about coming back for adjustments I meant that they hurt and had to be re-lined but I never had to make an appointment, just walk in to have it done.

I do agree that by saving those lower teeth is a big help because they allow the denture to lock on to something.

I can understand that if there was nothing to hold it I am sure there would be many problems. Can you have posts put in for the denture to snap on to and hold in place?

I used to work for these idiots. For aspen only one of your appointments is important to them.

The consult is the only thing they care about because it equals big upfront credit card money for them. The consult is where they run the high pressure sales pitch on you and try to sell you a lot of ridiculous stuff supposedly to help you. Intense pressure is put on the dentist and office managers to get the absolute highest amount of money out of each patient the very first visit.

After the insane consult, you are just a number to them and they will treat you whenever they get around to it. Aspen dental is a huge fraud.

So sorry about your predicament. Corporate chain dental clinics take young graduates and push them to bill the maximum revenues possible.

Most of the time this means overtreating patients.

You made a big mistake going to a clinic like this instead of to a regular dentist that owned his own practice.

By the way, the clinic about which you wrote is owned by a leverage buyout investors' group. Honest dentists are trying to prevent this type of ownership, but State Boards hardly have the money and time to fight big corporate lawyers.

You fill out tons of paperwork, it's like buying a house. They are an "in network" provider for my insurance so, they (aspen dental) tell you what you pay before hand but, with that said they try to sell you services you don't need.

They told me I needed $1500 in "gum restoration" which I would have to pay about $900. My previous dentist who was not an "in network" provider did a complete exam less than 6 months ago and said my gums were great. He has been ranked in the top 5 dentist in the state of NH.

I would still go to him but, being a single father of 2 girls with no financial assistance from their mother I can't afford $300 every time we have a routine check up! It sucks because it seems like the only "in network" providers are these big corporatefranchise offices and they are only out to make a buck off you

Had a patient in today that believed the same as you. He thought he would magically save 40% by going to a network provider.

Unfortunately, it never works that way, as you found out. Nobody could take that big a hit in fees and stay in practice for long. Overhead is just too high, and Obamacare made it even higher. What happens with Prostituting Providers is they just upcode procedures and overtreat patients to make up the difference lost in fees.

Glad you liked your old dentist, but no dental society ranks dentists as the "Top 5 in the state" or anything like that. That is marketing BS. But who do you believe- your honest former dentist who said your gums were healthy, or the corporate-investor owned clinic who said you need $1500 worth of "gum restoration." The answer is clear to me, and should be to you.

Look, here is what to do. Drop the joke of a PPO dental plan, and put the premiums you would have paid into a savings account (maybe a FLEX plan) to pay for family dental expenses.

Cut the visits down at your former dentist to once every 9 to 12 months.

Going to an honest dentist with that frequency beats going to a dishonest chain clinic every 6 months.

Prescribing overtreatment for you is bad enough. Imagine them doing it to your precious children!