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At my 1st appointment in their Natick, MA office, the hygienist checked my gums for pockets and refused to clean my teeth. She aggressively pressured me to get a periodontal scaling and purchase costly oral hygiene products. I told her I had good oral health six...
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Anonymous
Anonymous

Here is another place to post this to get the word out. Good luck!...............https://www.consumeraffairs.com/dentists/dds_oh_aspen_dental.html

Anonymous
CindyRDH

"Business manager" = HIC (Hustler In Chief) at Aspen Gyp Joint.

1.0
I liked
  • Reception area
I didn't like
  • Staff and service
#1148395
Reply to reviews
I had an issue with and bill I FAS company called me concerning a bill, I called Aspen to get a copy of my itemize bill for the visit and asked if I could have it fax to me. Well the young lady told me I would need to fill out a authorization form before that could...
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Anonymous
Seasoned Dentist

The staff don't care. They are burned out from money-grubbing and scamming patient-victims at A$pen and will leave for a better job soon. There is no reason to put any effort ...

1.0
I didn't like
  • Customer service is very poor
#1148260
Reply to reviews
From the moment I walked in, the receptionist checked me in with a smile . I was taken on time and a tech called me back and got me ready and the Dr came in ,put me at ease explaining the procedure. The work was done and I saw the office Mgr and she explained the work...
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Anonymous
Seasoned Dentist

"No worries, here," sez the A$pen vice president of online damage control.You were so satisfied, you went to a consumer complaint website to rave about it.Get back to us, chum...

5.0
#1148245
Reply to reviews

Aspen Dental - Worst dental company and dentist

Aspen Dental
#1144728
They are so unprofessional dentist and company aswell as there regional managers. I would not recommend anyone to them. I wouldn't even let them see a animal much less a person.
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Aspen Dental - Worst dental company for dentistry

Aspen Dental
#1144719
Unprofessional terrible dentist worst dental company
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Aspen Dental - Only good thing--

Aspen Dental
#1144059
Only positive about office in Auburn ME is the manager, Tony. Professional, very friendly, and bent over backwards to help us.
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Aspen Dental - Not good.

Aspen Dental
#1143948
They took advantage of me. Told me i needed immediate work done .That it would cost 80000
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They had this old man whom I’ve never seen back there, drill out half, of two of my teeth that only one, had a cavity the size of a PIN point. 3 months later as I’m now having catastrophic pain in that area. I go back, they do X-rays and tell me I need root canals in...
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Anonymous
Seasoned Dentist

And that is not the end of your sorrows. After the root canals, these teeth will need crowns to strengthen them. You will be out $4000-5000 by the time this mischief is remedi...

1.1
#1148080
Reply to reviews
My wife called Aspen Dental for my son's appointment and told them we have Anthem insurance. They tell her they will do x-rays and initial consultation and insurance should cover it in full. I get to the appointment and outside is says "Free 1st visit". I get inside...
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Anonymous
Anonymous

First of all, nothing is ever free at aspen dental, Everything will be charged out and it will cost more than at any other office. The "free exam" for uninsured patients is ...

Anonymous
Seasoned Dentist

First of all, if they give free exams to uninsured patients but charge insured patients full price, they are "overbilling" insurances companies under most states' practice law...

1.0
Ontario, Ohio
I liked
  • Office hours
I didn't like
  • Being charged for having insurance
  • Wait
  • Pay upfront then billed additional
#1147335
Reply to reviews
My wife and I went to oak ridge tenn in early September. She had 19 teeth to pull and I only had 6. They told us it would be 13,000.00 to get them pulled and have teeth made. We paid them. She finally got her temporary dentures around the middle of November and I got...
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Anonymous
Seasoned Dentist

You are really enamored with fleabag corporate clinics, aren't you? First you went to A$pen to have your teeth ripped out. Guarantee you I could have saved some of those teeth...

Anonymous
Anonymous

Aspen dental couldn't keep it together enough to deliver a big mac value meal correctly. Aspen only trains them to grab money not deliver anything right or usable. Lots of pe...

1.3
I didn't like
  • Being told one thing and it not be so
#1145653
Reply to reviews
Dr. Edmondson works there because he failed three times trying to make it on his own. He is a horrible Dentist and employer. To my knowledge he started at the office in Lavale Md. for Aspen. His bad reputation must have sent him out of town.(As well as his poor work)...
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Anonymous
Sarah

Set for six hours and gotten them three times and never got any feelings… And now after getting six fillings on the other side, I have two infections in my teeth because they ...

Anonymous
AspenDentalTruth

Don't worry , being that bad of a dentist aspen will pay him to stay with them forever. If your lawyers ever need to find him, he will still be there at aspen dental. He will...

#1145500
Reply to reviews
12-06-17 appointment Staff very professional & competent. Need to be more explicit re: added often unneeded procedures. $40 is too much for a fluoride rinse. I felt it was a 'tricky' way to get extra $. If I return, I will be very vocal re: this quiet procedure at the...
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Anonymous
Runaway

This aspen dental office will be reprimanded by corporate offices for their restraint. At aspen to only try to tack on $40 is a sin. Most people get overcharged $4,000 to $...

Anonymous
Seasoned Dentist

So what is happening here? A young dentist and hygienist are facing extreme pressure by a corporate owner to bill more revenues. If they don't produce, they will be out of a j...

3.4
I liked
  • Great teeth cleaning
  • Teeth cleaning
I didn't like
  • Surprise flouride treatment cost
#1145498
Reply to reviews
I will begin by saying that I did like the dentist and hygienist. Corporate Aspen is the one that I have a problem with. I went in for a cleaning and exam in July. This was covered by my insurance. Aspen stated I needed another $800 worth of dental work. I could not...
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Anonymous
TimmyG

Even skilled tradesmen like plumbers, roofers, and electricians don't expect the money up front for a job. They might ask for a small amount for materials, but don't expect to...

Anonymous
Anonymous

Just aspen dental at it's best. They put you into a loan, didn't do the work and gave you the phone middle finger by not answering or calling you back. Truly miserable scamme...

Brentwood, Pennsylvania
#1145086
Reply to reviews
The apen dental are so unprofessional specailly surpossed dr.billaire from the mentor ohio office. He is so unprofessional. As is aspen dentals across the u.s. thier dentures are terrible and they make one mold for everyone getting. Calling there regional managers and...
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Anonymous
Anonymous

Aspen's regional managers used to manage at mcdonald's so go figure. One dinky joint to another called aspen dental. Save your teeth and run away.

#1144710
Reply to reviews