Submit ›
or
1.9 Based on 640 reviews
Compare to others
Respond to your
customers
  • Customers like
    • Look of the office 13
    • Staff 11
    • Dentist 7
  • Customers don't like
    • Being lied to 31
    • Lack of communication 21
    • Tooth hurts now 14

I went to the Greenway office to get my dentures fixed they were made so thin in the back that they had a hole.I also was told i had 3 yr guarantee and could get them adjusted but to my surprise i was told the fixing the hole was part of the guarantee and the adjusting would cost $300.00. When you go for the first time everything is peachy then they treat you like money falls off of trees. I feel disappointed when not even the manager tried to... Read more

Was this review helpful? 0 0

Not happy! Had an 8:00AM appointment on a Friday and they said be there 15 min early. So I was standing at the door at 7:45, however the doors were locked up. Stood there for 2 or 3 minutes thinking their clock could be off, but no one showed. Left at 7:50... Called back at 8am to cancel and they did answer the phone. Neighbor tells me they also post they are a Gun Free Zone. I don't carry a gun, but I do support those that do. If they said they... Read more

Was this review helpful? 0 0

Over a year and $1600 lost I still don't have a permanent crown. Last visit over a month ago. They took temporary off and replaced it with a tooth that was completely not the color of my permanent teeth. They left me sitting there until they closed. I was so angry as this is a front tooth. I refuse to wear a crown that is blackish when the rest of my teeth are fairly white. They left me sitting there with no tooth until I got so angry I walked... Read more

Was this review helpful? 0 0

I made an appointment to have my teeth cleaned. I arrived 15 minutes early to fill out paperwork. The employee explained to me that this visit would be for an examination, not for cleaning my teeth. Long story short is all I wanted was my teeth cleaned and not the elaborate reasons for other services which in fact may be a way to generate additional revenue. I called Aspen's corporate office and told them of my experience. I was told that's how... Read more

Was this review helpful? 0 0

they sell dentures! when i said no i want to keep all my good teeth they tried to pressure me and i left. i now get calls and letters trying to collect 10$ in office visit fees. this has been going on for 3 years. avoid these theives! Read more

Was this review helpful? 0 0

Had 6 teeth pulled on 11/21/16 to get upper denture. everything went well until I was about to leave. I was asked to get a blood test because the assistant was cut by one of the instruments the had my blood on it. with blood coming out of my mouth, swollen face, and not being able to speak I went to urgent care, they could not give a blood test. I went to ER at a local hospital which I would have to have a script and wait for up to 2 hours. I... Read more

Was this review helpful? 0 0

My first appointment with Aspen on Wednesday November 23rd led to about $1,400 worth of medical needs, out-of-pocket. The other three thousand was to be paid by the insurance company. I went in for a deep cleaning, as I was diagnosed with a gum disease on Friday November 25th. As the hygienist was cleaning my mouth, my crown suddenly came up. I heard her coworkers when she went back down the hall to try to get a room ready for me for the doctors... Read more

Was this review helpful? 0 0

Thank you so much,this isn't the first time I have heard similar results, my X smashed out my front teeth and I have been having trouble coming up with the money for dentures and Aspen has been begging me to come to them only because they were under the impression that Victims Comp. was covering the cost but reading this definitely puts up more red flags and I would rather have no teeth at the moment than something that's just how gonna Cause me... Read more

Was this review helpful? 0 0

I was walking when I felt something in my mouth to much of my surprise, my front tooth of my new dentures fell out. For no reason or fault of my own it just came out of the denture. So I went to Aspen in Eastgate and told them it needed to be fixed it was a defect of them making the dentures. They said they would not fix it without me paying for it to be fixed. What! It is a defect from the denture maker so why should I pay for your mistakes?... Read more

Was this review helpful? 0 0

Stay far away from this branch and all Aspen dental practices. These people only care about profits and I mean only. The last six months have been the worst of my life and it is completely due to the mismanagement and dehumanizations I've faced in dealing with Aspen Dental. I received very poor quality work, was lied to, over charged, double charged, mislead, taken advantage of, and given the run around. After 40 plus trips, many wasted, I am... Read more

Was this review helpful? 0 0
Did not find what you were looking for?
 
×
You are reading about Aspen Dental.
Filing a new complaint about
×