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I went in for consultation and was given a price, when I went in for my pre-op the price went up $15,000 and they acted like it was no big deal. They said first quote was estimate of what they thought my insurance would pay but after talking to my insurance it changed....
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Anonymous
Anonymous

I have been a customer of theirs since 3/06/17. Right now they owe me money or services. Will NEVER go back! I do not trust them to put ANYTHING in my mouth. Pay attention to ...

Anonymous
Seasoned Dentist

You story is exactly the reason I refer to A$pen as a "One Stop Chop Shop."Those wonderful girls you like so much will be gone inside of a year. Nobody with any self-respect w...

3.0
#1116011
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This complaint is about Your Aspen Dental Office in Cranberry, PA. My Husband, John Funtal, paid $7,000 in 2015 to have His few remaining teeth removed, which were all abscessed, prior to treating the Cancer on His Vocal Chords with Radiation. That $7,000 covered...
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Anonymous
Anonymous

Aspen has no decency or mercy on people. Total scammers.

Anonymous
Seasoned Dentist

Marie,My sympathies on the loss of your beloved husband.You might not know, but no honest dentist I ever have met bills all the charges up front for dental work that will span...

1.0
Muncy, Pennsylvania
I didn't like
  • Are not honoring their money back guarantee
#1114540
Reply to reviews
If you are looking for a corporate strip-mall dental company, where you will see a different dentist and hygenist every visit, this is the right dental office for you. Also, if you enjoy being asked to buy extra products (mouth guard, flouride, etc.) every visit, you...
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Anonymous
Broken Tooth

I went there this morning as I don't have a dentist (new in town). I have a cracked tooth or missing filling (not sure). They told me they might be able to seem sometime today...

Anonymous
TruthTeller

If Ronald McDonald represents McDonald's, I guess it is the Hamburgler that should best represent Aspen.

1.7
I liked
  • Staff were ok
#1110009
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Aspen Dental - Coerced fluoride treatment

Aspen Dental
#1114452
I am being coerced when I made my appointment to get a cleaning for $89 which is fine they did my x-rays in June of this year they said I would also have to get a fluoride treatment for $50 or else I could not get a cleaning
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Aspen Dental - Being charged and extorted basically course until getting a

Aspen Dental
#1114451
Made an appointment for a cleaning which was priced at $89 which is fine they already did my x-rays previously in June of this year and being coerced into paying another $50 for a fluoride treatment or else I can't get the cleaning was actually told that it should be patient choice and left up to me I am a disabled veteran on a very limited income
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Aspen Dental - Did not do the job the first time.

Aspen Dental
#1114192
1.0
Details
I went to Aspen Dental on Coliseum Blvd. In Fort Wayne,IN. They put filling on four teeth when I wanted them out. Hasn't been a year and the pain is back. They also left the brown tooth in my mouth. Now they want me to pay for their mess up.
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Product or Service Quality
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Aspen Dental - Charging us $2000.00 plus the finances amt.

Aspen Dental
#1113601
1.3
Details
My son got temporary dentures. We never got the real ones but still over $ 5000.00 plus the 2 for aspen dental. Temporaries cost 7 grand.
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Additional Fees
Customer service
Diversity of Products or Services
Price Affordability
Reliability
Staff
Value for money
Website
9/28/17 Apen Dental: Erie, PA After a few years of being unable to make it to a dentist due to lack of dental insurance, I knew I needed to have my teeth cleaned pretty badly. During my time away I had kept up a pretty good care routine at home. My teeth felt and...
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Anonymous
Anonymous

It doesn't matter if a person has insurance or not. When aspen dental sees a person about to walk through their doors , aspen's mouth starts watering with a con-artist's grin...

Anonymous
Seasoned Dentist

Don't understand how not having dental insurance barred you from preventive dental visits for several years. 36% of my patients have no insurance. Paying $130 or so twice a ye...

#1107757
Reply to reviews
They have figured out how to add "many more services" that your insurance policy does "not pay", in order to charge "way more" than is necessary or warranted. PLEASE read your policy and paid services before entering the door. You will be SHOCKED to learn how Aspen...
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Anonymous
Seasoned Dentist

The office manager "closers" at A$pen make time share condo salesmen look like rank amateurs.It's what you get when Wall Street private equity shysters own dental offices inst...

Anonymous
Dukiee

Going to aspen dental is like going to prison and dropping the soap in the shower, you're going to get stuck where you don't want it. Screw aspen dental.

#1107418
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This is a billing issue that ended in collections. My insurance has a nogotiated rate which I paid 1600.00 for three procedures. That is all I owd. I received my first bill for 1045.00. I called Aspen Dental and was told I owd the money. I call Delta Dental they said...
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Anonymous
Anonymous

Aspen dental should quit hiring used car salesmen to come up with ways to scam people.

Anonymous
Seasoned Dentist

Only a chop shop like A$pen would have the nerve to charge patients for a fluoride or chlorhexidine rinse. Most of us do this all the time and don't charge any outboard fee fo...

1.0
#1107073
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I started going to Aspen having no idea that there could possibly be be dentist that do business in the manner they do. I had enough issues that I started looking into them, to my horror and surprise, they are a rip off. Even worse than being a rip off they are...
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Anonymous
Seasoned Dentist

A dentist can use the upper denture for an impression tray, but there are several disadvantages to doing it this way. Let us just say it is usually not the best way to do it. ...

2.0
I liked
  • Regular staff
I didn't like
  • Dental prosthetist
  • Dentist and
#1107000
Reply to reviews
I was scheduled on a Saturday with someone who did no speak English and another individual who literally refused to talk to me. I HAD MY MOUTH CUT OPEN AND GOT ORAL WARTS from whatever the unqualified hygenist did (It was supposed to be a cleaning but I wasn't given...
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Anonymous
Anonymous

Aspen tells the dentist to act like they can't understand english and to just go ahead and not explain what they are doing and pad the bill. Aspen only wants one language spo...

Anonymous
Veronica L

I hate to tell you but usually you won't find anyone except desperate or inexperienced young dentists working on Saturday.

1.8
#1106548
Reply to reviews
I went to my first vist...after hearing everything they needed to do, i paid fir things upfront. As i was talking the office/billing lady told me that every first time paient got a free electic toothbrush..i thought wow thats great..until i got my insurance stuff in...
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Anonymous
DonJTrump Jr

You could have skipped aspen dental by buying dental insurance for $3..... a toothbrush at walmart.

Anonymous
Sandy Neuman

Just think of all the free things A$pen gave you!1. The ink you used to sign their high-pressure treatment agreement was free.2. I bet you used the office restroom without pay...

#1106537
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My husband had dentures from there. He went back at least 15 times. He asked for his money back & they would only give him partial. They never did fit correctly . He as I said went back almost every week. They gave him the denture crème to glue them in. His mouth then...
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Anonymous
Seasoned Dentist

Fabricating partial and full dentures that look good and function correctly is one of the hardest things we dentists do. It typically takes 5 or 6 appointments to make a good ...

h.kitchener
h.kitchener

Your mistake was in going to a dental mill like Aspen. Find a dentist in private practice in your area and get an exam so your husband can explain what is going on and the den...

1.0
I didn't like
  • Deceiving practice
  • Not getting all our money back
#1106423
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