Aspen Dental Complaints and Reviews

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Aspen Dental
Main address: PO Box 3126 13220-3126 Syracuse NY
1-800-ASPEN DENTAL,1-800-277-3633, , customerservice@aspendent.com
  • 939+26 mobile complaints
  • $900K claimed losses
  • $935 average
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  • 2 hours ago
  • Dental Services
  • 14

Had work done, not to mention a tooth extracted. In doing so, chipped my tooth and cracked another. Had my billed paid on my care credit account, then they billed me for extra charges. After receiving numerous calls to pay my bill, they told me I had to come in and pay my bill. So I took the drive to resolve this issue and the after 20 minutes waiting, no one still could help me resolve this.... Read more

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  • 2 days ago
  • Dental Services
  • Service After Point Of Sale
  • 1
  • 1
  • 80

I'M VARY UPSET WITH Aspen. I had an appointment to get a wax on my top dentures(which i had to *** work) and after got their was told supplies didn't come in but was told could come in next day which means i would have to *** work again so scheduled for the next Saturday. after a one hour drive each way I went back for appointment they then come and told me nothing had been done , and wanted to... Read more

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  • 2 days ago
  • Dental Services
  • Montville, Connecticut
  • Upper Dentures
  • 2
  • 2
  • 40

I was veey pleased upnuntil yesterday when i wwnt for mu si called soft reline. I told the female tech they felt to large in the upper gum area and she justbsaid oh it is still forming to upur moutj. I called Aspen several times today to speak to someone and was placed on hold multiple times for about 20 minutes each time. My ipper inside of my lip os so irritated that i am just goong to show up... Read more

Was this review helpful? 1 0

Wasn't happy the day I left. Dr said u will grow into it? 2 YRS ago! 2 days ago told them they need repair! Waited 1/12hr for response. This was the most horrific nite dealing with people and not sure if my teeth are in place! Add comment

     

  • Sep 10
  • Dental Services
  • Zephyrhills, Florida
  • Dental Appointment
  • 2
  • 2
  • 276

I went in to Aspen Dental for a broken tooth and pain. I was there for 2 hours. First was the xrays, next a hygienest, who told me I needed a deep cleaning with antibiotics and some other ***. As soon as I told her I was allergic to antibiotics, she left. Then an office manager came in being very friendly and sat with me. Then the financial counselor came in and hung out. Then came the dentist.... Read more

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  • Sep 10
  • Dental Services
  • Dental Exam
  • 2
  • 2
  • 121

I went to the Trussville alabama dentist office and had a bad experience. The wait room was full with lots of people running around. Had the xrays and exam done and was seen by the foreign female dentist. I was not explained what was going on and the exam was very rough. She said something about a partial and left did not answer any questions. they sent me down the hall where a lady played with... Read more

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  • Sep 09
  • Dental Services
  • Allendale, Michigan
  • False Teeth
  • 1
  • 1
  • 168

I went to the Brighton Michigan office,my appointment was at 1:45 finally called back at 2:45 X-ray tech was great. The Dentist comes in and looks at X-rays,looks at my mouth and says you have gum disease and all your teeth need to be pulled. He got up yo leave and said the office manager would be in to explain the rest,waited for another hour for her she had me follow her to her office where she... Read more

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  • Sep 09
  • Dental Services
  • Double Charge
  • 2
  • 2
  • 67

After reviewing my statements from Aspen and my two dental insurance companies, I discovered Aspen has double charged me for the rinse and are charging me for the difference allowed for an insurance claim which is illegal. They have yet to respond to the insurance companies multiple request for more information, which has been 5 months. I have filed a complaint with the one insurance company... Read more

Was this review helpful? 3 0

     

  • Sep 05
  • Dental Services
  • Top Plate
  • 2
  • 2
  • 115

Is it to late to get are money back we been months trying to get top plate made for my wife we paid in full the day they made her wax mold making payments to are credit card and still no teeth Read more

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  • Sep 04
  • Dental Services
  • Wisdom Tooth Treatment
  • 4
  • 4
  • 159

Went to aspen dental because my wisdom tooth was bothering me. They gave me amoxicillin for a week until I could get in to get it removed. Went there this last Tuesday and since yesterday I have swelled up and gotten hives. Called them and they told me it wasn't anything they did, it was something I did after I left. Went to Dr and it was an allergic reaction to the drugs they used. Glad they... Read more

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