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  • Customers like
    • Look of the office12
    • Staff9
    • Timeliness5
  • Customers don't like
    • Being lied to29
    • Lack of communication21
    • Tooth hurts now12

  • 13 hours ago
  • Dental Services
  • Framingham, Massachusetts
  • Billing
  • 18

Aspen Dental did not notify me properly that my insurance didn't cover certain procedures and sent my account to Collections. Because of them I now have a collections history in my credit report that I just can't get rid of. They said they've notified me and I recall only receiving 1 letter. They were supposed to notify me and include that bill that wasn't covered in the credit account that... Read more

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  • 1 day ago
  • Dental Services
  • Moline, Illinois
  • Detures
  • 1
  • 1
  • 29
  • REVIEW RATING 4/5

my lower denture do not fit properly. Sometimes they make me talk funny. I've went back several times to have them worked on because they made sores on my gums. He took to much off and then the inner edge of my dentures kept rubbing my tongue so he took more off. It was way to much. So here I am paying for a lower plate that doesn't fit right. So I'm very disappointed I don't like paying... Read more

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  • 2 days ago
  • Dental Services
  • Fort Gratiot Township, Michigan
  • Aspen Dental
  • 1
  • 1
  • 60
  • REVIEW RATING 4/5

Ever had your BLOOD PRESSURE taken at the dentist office? You will here. I think it's so they can tell how high they raised it. Do NOT ask questions about any procedures, just lay there and listen to the scam. Went for first time ROUTINE exam and the hygienist told me I had periodontal disease, she could tell with the naked eye. I have seen a board certified U of M dentist 2 or more time a year... Read more

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  • 2 days ago
  • Dental Services
  • Forty Fort, Pennsylvania
  • 1
  • 1
  • 37
  • REVIEW RATING 4/5

I have a bottom denture made at Aspen looks bear because they had one day service but it took three weeks to get them. When I finally got them it took another five weeks to get them to stop hurting because they were made wrong after that was corrected I still could not you any thing not even toast I took them back because they have a money back guarantee they said they would not cover the... Read more

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  • 2 days ago
  • Dental Services
  • State College, Pennsylvania
  • Dishonest Service
  • 1
  • 1
  • 35
  • REVIEW RATING 4/5

A year ago (approx.) I signed up at Aspen Dental in State College for services that totaled over $1000. I took out a loan thru Dental First which they offered there and that loan was paid off months ago. I was assured that the dentists would do nothing that wasn't covered/paid for- in advance. Not only did they stretch out services for over a year- a simple tooth extraction and a cleaning- but... Read more

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  • 2 days ago
  • Dental Services
  • Hamden, Connecticut
  • Wisdom Tooth Treatment
  • 1
  • 1
  • 31
  • REVIEW RATING 3/5

I just visited Aspen Dental with my daughter for wisdom tooth checking. It took 30 min for to see some one in the reception. Then another 20 min to fill all the paper work which they should send to us before the apt date so that we bring it with us at the time of apt. It took only 10min for the dr. to check everything. We spend more than an hour for that. Only one good thing was the dr was... Read more

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Wish I had never decided to go to Aspen (bristol tn) horrible experience time and time again after they took my $6000. Add comment

  • Aug 31
  • Dental Services
  • Forty Fort, Pennsylvania
  • 1
  • 1
  • 34
  • REVIEW RATING 4/5

I when to Aspen dental because my lower bridge broke in half I went there because they advertise one day service they told me there was five different kinds I paid for the cheapest ones it took three weeks to get them made. Once I got them maythey fit tight longer I wore them theworst my mouth got sore. I finally got it fitting so it didn't hurt anymore but he still cannot eat anything because... Read more

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  • Aug 31
  • Dental Services
  • Redmond, Washington
  • 1
  • 1
  • 41
  • REVIEW RATING 3/5

When I told the girls at work that my dental appointment was at Aspen Dental they all had stories of themselves or family members with bad experiences. I didn't listen - my appointment was at the Sandhills location in Columbia SC. I wished I had listened to the girls at work and gone to another dentist. Read more

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  • Aug 29
  • Dental Services
  • Rochester, Michigan
  • Denture
  • 2
  • 2
  • 105
  • REVIEW RATING 4/5

I'm afraid that I am on a very bad journey. I also went to Aspen Dental for an upper denture and a lower partial. I was shown great looking plates and told I would not go without teeth, etc. Well, both the upper plate and the partial do not fit right and I, too, complained of them giving me buck teeth. I have never had teeth like this. I still cannot eat or chew or even stand to wear them,... Read more

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