Aspen Dental Complaints and Reviews

Had an experience with Aspen Dental?   Submit review ›
Aspen Dental
Main address: PO Box 3126 13220-3126 Syracuse NY
1-800-ASPEN DENTAL,1-800-277-3633, , customerservice@aspendent.com
  • 940+29 mobile complaints
  • $900K claimed losses
  • $931 average
  • Show More
Had an experience with Aspen Dental?
Submit review › Submit review ›

Like used cars salesman they will promise anything to get you in the door. Then they waste your time, pull some bait and switch bull and feed you every generic line they've been taught. I got no real medical information from anyone, just jargon and bs. They struck me as money hungry and uneducated. Never going back. Add comment

     

  • 22 hours ago
  • Dental Services
  • New Hartford, New York
  • Tooth Pull
  • 4
  • 4
  • 58

I want a tooth pulled. Rep told me over the phone that since they last saw me was three years ago I'd have to pay for an exam. I don't need an exam to know I need a tooth pulled. They're just trying to get an extra $95 from me. When I was a new customer and was qualified for a free exam three years ago I was told I had periodontal disease and needed over $1500 worth of work. I had no... Read more

Was this review helpful? 0 0

Poor schedule and appointment planning ....had to wait three hours to be seen ...trying to bill me for an implant cleaning that other dentist do accordingly to my tricare insurance ..I wouldn't recommend these guys to anyone ....bad experience ....however the staff was nice Add comment

*** poor planning and poor appointment schedule...want to charger extra for service .....a real rip off Add comment

     

  • 1 day ago
  • Dental Services
  • Tooth Extraction
  • 1
  • 1
  • 94

Had work done, not to mention a tooth extracted. In doing so, chipped my tooth and cracked another. Had my billed paid on my care credit account, then they billed me for extra charges. After receiving numerous calls to pay my bill, they told me I had to come in and pay my bill. So I took the drive to resolve this issue and the after 20 minutes waiting, no one still could help me resolve this.... Read more

Was this review helpful? 1 0

     

  • Sep 14
  • Dental Services
  • Bellevue, Washington
  • Dental Insurance Coverage
  • 1
  • 1
  • 87

I went to aspen dental in springhill and waited while they checked my insurance and so were getting an approvel. I even let another customer go ahead of me, so could do that. So tech came finally to get me he did 18 x-rays, panoramic and more. Escorted me back to see the doctor. The looked at everything and nothing wrong. As I was about to leave the office manager came up to me and the insurance... Read more

Was this review helpful? 2 1

     

  • Sep 13
  • Dental Services
  • Appointment Reschedule
  • 1
  • 1
  • 102

I'M VARY UPSET WITH Aspen. I had an appointment to get a wax on my top dentures(which i had to *** work) and after got their was told supplies didn't come in but was told could come in next day which means i would have to *** work again so scheduled for the next Saturday. after a one hour drive each way I went back for appointment they then come and told me nothing had been done , and wanted to... Read more

Was this review helpful? 0 0

     

  • Sep 12
  • Dental Services
  • Montville, Connecticut
  • Upper Dentures
  • 3
  • 3
  • 55

I was veey pleased upnuntil yesterday when i wwnt for mu si called soft reline. I told the female tech they felt to large in the upper gum area and she justbsaid oh it is still forming to upur moutj. I called Aspen several times today to speak to someone and was placed on hold multiple times for about 20 minutes each time. My ipper inside of my lip os so irritated that i am just goong to show up... Read more

Was this review helpful? 1 0

Wasn't happy the day I left. Dr said u will grow into it? 2 YRS ago! 2 days ago told them they need repair! Waited 1/12hr for response. This was the most horrific nite dealing with people and not sure if my teeth are in place! Add comment

     

  • Sep 10
  • Dental Services
  • Zephyrhills, Florida
  • Dental Appointment
  • 2
  • 2
  • 323

I went in to Aspen Dental for a broken tooth and pain. I was there for 2 hours. First was the xrays, next a hygienest, who told me I needed a deep cleaning with antibiotics and some other ***. As soon as I told her I was allergic to antibiotics, she left. Then an office manager came in being very friendly and sat with me. Then the financial counselor came in and hung out. Then came the dentist.... Read more

Was this review helpful? 5 0
 
×
You are reading about Aspen Dental.
Filing a new complaint about
×