2.1
  • Look of the office11 votes
  • Staff7 votes
  • Timeliness4 votes
  • Being lied to27 votes
  • Lack of communication20 votes
  • Tooth hurts now12 votes
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  • 16 hours ago
  • Health and Beauty
  • 1
  • 1
  • 25

My initial appointment that consisted of xrays & a brief examine from the dentist took 3 hours! I was told I needed a deep cleaning under my gums that would take two more visits. I was quoted $150 dollars out of pocket to get my teeth cleaned, that was after my insurance paid. I have insurance that covers 80% of cleaning, so that means these 3 visits (1 for the xrays & initial exam... Read more

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  • 1 day ago
  • Dental Services
  • 1
  • 1
  • 18
  • REVIEW RATING 3/5

I was rushed through everything things were not explained.every time I went there things were being done a different way. I never saw the same dentist twice.The office manager was very deceitful. I was charged for work that was never done. The staff never told me that the dentures were temporary and needed frequent adjustments. Also the staff did not listen to me when I told them I had a bad gag... Read more

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They LIE about everything. Don't waste your time!!! Add comment

  • 2 days ago
  • Dental Services
  • Ashland, Ohio
  • 1
  • 1
  • 29
  • REVIEW RATING 4/5

Wooster, Ohio office. Never go here! They tried to push me into a very expensive "deep cleaning". I tools them i would wait to see if my insurance would pay for some or all, but that in the mean time i want just a regular 6 month cleaning. I was told that the dentist must decide what treatment i receive. I said i just want a cleaning today. I was told that i couldn't have one, i need the $500... Read more

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  • 2 days ago
  • Dental Services
  • Muskegon, Michigan
  • Upper Denture Plate
  • 1
  • 1
  • 32
  • REVIEW RATING 4/5

It took about a month to get the denture after being in there for fittings. When finally got them, they had to have some adjustment. During first day of wearing, realized adjustment needed to be done again, gum was getting sore and roof of mouth felt like it was being stabbed by something sharp. Called and can't get an adjustment done until May 5th. Now I can't even put them in because of the gum... Read more

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  • 2 days ago
  • Dental Services
  • Huber Heights, Ohio
  • Office Manager Ignoring My Calls
  • 2
  • 2
  • 69
  • REVIEW RATING 4/5

I WENT TO ASPEN DENTAL IN DAYTON OHIO AND WENT THROUGH THE FIRST APPOINTMENT. GOT X-RAYS AND HAD EXAM AND MET WITH OFFICE MANAGER. WENT OVER TREATMENT PLAN AND WENT BACK AND HAD TEETH REMOVED AND PARTIALSPUT IN. I PAID FOR TOTAL AMOUNT DUE AFTER MY INSURANCE. I HAD A TOTAL OF 22 VISITS SET UP AND WHEN I CONTACTED THEM TO GET FITTED FOR MY PERMANENT PARTIALS WAS TOLD THERE WAS NOT ENOUGH MONEY... Read more

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  • Apr 24
  • Dental Services
  • Peoria, Illinois
  • 45
  • REVIEW RATING 3/5

Went to get all 4 wisdom teeth extracted and wasn't informed whatsoever what was going to happen..they gave me the shot of demmoral without even telling me that it was coming and then they didn't give me enough and I woke up mid surgery and they gave me another dose and charged me for both! Then I had a question for them a few days after and the receptionist told me the dr was busy and would call... Read more

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Went to aspen for 2 partials 1 extraction and a cleaning total was over $3200 they couldn't make the bottom to fit so they refunded 800 that would make extraction and cleaning about 1600 the top is very uncomfortable ( they don't fit) I want my money back Add comment

The staff was really nice until I slid my debit card then all their attitudes changed. They seem to only care about money and all have attitude problems! I will not be going back for anything else. I had a tooth pulled a week ago and I'm still in severe pain! Add comment

  • Apr 23
  • Dental Services
  • Springfield, Illinois
  • Dental Service
  • 3
  • 3
  • 123
  • REVIEW RATING 5/5

In 2012, I went to Aspen. They wrote up a treatment plan that matched the exact maximum on my Care Credit card and billed that amount before services rendered. In the middle of treatment, the dentist was working on me and got up and just walked out of the room, leaving me just sitting there. A few minutes later, an assistant came in the room and said, "They could not help me." They were not... Read more

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