Aspen Dental Complaints and Reviews

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Aspen Dental
Main address: PO Box 3126 13220-3126 Syracuse NY
1-800-ASPEN DENTAL,1-800-277-3633, , customerservice@aspendent.com
  • 1,009+33 mobile complaints
  • $940K claimed losses
  • $900 average
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  • 3 hours ago
  • Dental Services
  • Cambridge, Massachusetts
  • 10

AspenDental recommends and charges for dental work that is not needed. They wanted to pull 14 teeth. And also charge recommend and charge for dentures crowns root canals bridges. Obviously, I got a second opinion so thay wouldn't take my teeth from me. I saw a "real" dentist". See a real dentist and don't allow AspenDental to take your teeth from you. They recommend and charge for dental work... Read more

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  • 8 hours ago
  • Dental Services
  • Bay City, Michigan
  • 1
  • 1
  • 13

well I went to aspen dental in 9-8-2011. paid them 3,368.00 got my top plate went well. got my lower plate it was real bad.went six or seven times that was in mt pleasant mi. they did noy fix them,went to midland mi. on joe man bld; she told me she could not fix them. she told me that I better hope I hit the lottery cause I would need it. I haven,t used the lower plate in a while. I have to put... Read more

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  • Nov 24
  • Dental Services
  • Summerfield, Florida
  • Teeth Cleaning
  • 2
  • 2
  • 106
  • REVIEW RATING 4/5

I went to Aspen Dental since my insurance covers x-rays and semi-annual cleaning using them. With the x-rays completed, the hard sell began. First, an oral surgeon came in and recommended an extraction of a wisdom tooth which has never given me any issues. Next, came the cleaning issue. Their cleaning ( as covered by my insurance) only polished the teeth, they stated. I needed each quadrant... Read more

Was this review helpful? 1 0

  • Nov 22
  • Dental Services
  • Birmingham, Alabama
  • Positive Experience
  • 5
  • 5
  • 72
  • REVIEW RATING 5/5

What a difference! I'm simply so impressed with the staff at aspen dental, Trussville AL location, that I had to find a way to share my experience with others. From the moment you walk in to their top notch facility, you realize your past dental experiences couldn't possibly measure up. I see a review on this site that talks about the free X-Rays being a ripoff and just a way for them to give you... Read more

Was this review helpful? 2 2

  • Nov 21
  • Dental Services
  • Floral City, Florida
  • Root Canal
  • 3
  • 3
  • 148
  • REVIEW RATING 4/5

I was there for a root canal consultation and a request for complete payment before service was rendered. I paid with a Credit card $109.00...I was seen by the Orthodontist and he told me that for today there was no charge. When leaving and making an appointment for the root canal the Orthodontist said again no charge for today. I said to the woman making the new appointment please refund my... Read more

Was this review helpful? 0 2

  • Nov 21
  • Dental Services
  • Dental Crown
  • 2
  • 2
  • 185
  • REVIEW RATING 5/5

I went to Aspen Dental today to have a crown reglued that had simply fallen off. I was not in pain and explained that it had had a root canal many years ago, and I just needed the dentist to reglue the crown. At first the young little receptionist said I could be seen, and was offering me the sign in sheet, when an older arrogant woman harshly asked me "What's your problem"? I told her...she... Read more

Was this review helpful? 5 0

  • Nov 21
  • Dental Services
  • East Stroudsburg, Pennsylvania
  • Teeth Cleaning
  • 2
  • 2
  • 63
  • REVIEW RATING 4/5

I had an appointment with the hygienist for a cleaning and when I got to the office after driving for an hour to get there she was not there. I was told that she left early and I did not even get a phone call about that. I was also told by the dentist that my last wisdom tooth had a cavity in it and it need to be pulled out. They also told me that I needed three crowns. It is two years later... Read more

Was this review helpful? 1 0

  • Nov 21
  • Dental Services
  • Weston, Massachusetts
  • Root Canal
  • 1
  • 1
  • 25
  • REVIEW RATING 4/5

AspenMental charges for Dental work that is not needed. Get a 2nd opinion from a private dentist. AspenMental is a clinic, and they are "Putting on a clinic" AspenMental wanted me to get 2 root canals and 2 bridges $4,000. I saw a "real" dentist and he said the only canal I need is to visit the Panama canal, and the only bridge I need is to visit the Golden Gate bridge on my next vacation.... Read more

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  • Nov 21
  • Dental Services
  • Chippewa Falls, Wisconsin
  • Root Canal
  • 23
  • REVIEW RATING 4/5

People seek measures when they are desperate. Not only do I have a hole but have multiple degenerative diseases that where unexplained until I found the following article. This biggest problem is it went undiagnosed for more than seven years. Saw at least five different dental offices over that period of time on many occasions. Menomonie street dental was the start of all the problems. They talk... Read more

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  • Nov 21
  • Dental Services
  • Chippewa Falls, Wisconsin
  • Root Canal
  • 3
  • 3
  • 73
  • REVIEW RATING 4/5

Treated at aspen dental and on 2 occasions my prior dental records where not obtainable after signing releases. Aspen dental examined me treated me and when I came back for the rest of the work questioned if they had refered me to a endodontist because I was supposed to see one but they continued the root canal anyway and did the crown. I was never preferred to a endodontist. I ended up getting... Read more

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