Aspen Dental Complaints and Reviews

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Aspen Dental
Main address: PO Box 3126 13220-3126 Syracuse NY
1-800-ASPEN DENTAL,1-800-277-3633, , customerservice@aspendent.com
  • 970+33 mobile complaints
  • $920K claimed losses
  • $913 average
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  • Oct 16
  • Dental Services
  • Temporary Crown
  • 2
  • 2
  • 194

I broke a tooth on a piece of popcorn. Made an appointment with Aspen Dental. X-Rays, etc and they determined that I had indeed a broken tooth. Made another appointment for fixing the tooth a temporary crown. This procedure took three hours, mainly comprised of me sitting with various tools in my open mouth while the dentist was off somewhere else. It took three tries for the temporary crown... Read more

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  • Oct 16
  • Dental Services
  • Brady Lake, Ohio
  • Broken Partial Tooth
  • 1
  • 1
  • 59

I got partials in 2012 2 months after i had to get them fixed. Thanks for the six month warranty. Then in January 2014 the partial tooth broke i had to pay $158.00. Then in July 2014 the tooth broke again. Went to the raynham office and she made my tooth crooked and they are alled messed up. She suggested i pay for another set. I dont have $1,000 to pay and they will deny my the financial thing.... Read more

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  • Oct 15
  • Dental Services
  • Dental Insurance
  • 1
  • 1
  • 82

I have called Aspen Dental 3 times now as I have received multiple bills that have no estimated insurance benefits listed. The bill is almost $230 dollars which I know isn't huge, but my dental insurance should cover some of it. The third time I called, I was informed that the 2nd time I called with my insurance information, it was never updated in the system. The man I talked to said to... Read more

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  • Oct 15
  • Dental Services
  • Cincinnati, Ohio
  • Dental Appointment
  • 1
  • 1
  • 136

*I'm writing this as I sit in the waiting room, again* My initial contact with the staff was to set up my appointment. I told the lady that I needed a cleaning and fillings. When I arrived for my appointment I waited over an hour to be seen. Then I had x-rays and placed inside a room. Another 20 minute wait before the dentist came in. He couldn't see any of the cavities or problems with my teeth... Read more

Was this review helpful? 2 0

     

  • Oct 14
  • Dental Services
  • Teeth Cleaning
  • 6
  • 6
  • 144

Went to aspen dental in McCalla Al. For a routine cleaning. They finally took me back for x-rays then sent me back to the waiting room for quite sometime. I was finally called again to see higenist for exam, then the dentist came in ,looked in my mouth and told me I needed a deep cleaning. Then I'm thinking that I am being taken to another room for cleaning procedure but instead I am lead to a... Read more

Was this review helpful? 3 1

     

  • Oct 14
  • Dental Services
  • Chicago, Illinois
  • Incompetent Dentist
  • 1
  • 1
  • 71

I went Aspen dental in Tri-county. Cincinnati oh. And I was already nervous because the dentist had Indian war paint on his forehead. But Im not judging by appearance . Could be his culture but my experience there was bad. They always act like they were in a hurry to go home. And the dentist left a piece of tooth that was suppose to be extracted in my gums which is very irritating right now.... Read more

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  • Oct 13
  • Dental Services
  • Newnan, Georgia
  • New Dentures
  • 1
  • 1
  • 77

The dentures made had a very rough palate and thin potentially breaking pressure areas. The brand new dentures needed dental paste to keep them in as they were too large. The supposedly dentist, did not tell the dental lab or write down that they were too big in the beginning. I told them but I guess they did not believe me. They are too slow with only one dentist in the Newnan, GA office. I... Read more

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  • Oct 11
  • Dental Services
  • Greenwood, South Carolina
  • Dental Implants
  • 5
  • 5
  • 213

First office visit (March 2014) – I asked about implants to correct a problem with several teeth. Dr Rachel Clay told me that implants were not an option. I was advised to have some teeth removed and partials made. Dr Clay also advised me to have root scaling and planing with additional antibiotic treatment. I signed agreement to have partials made, but refused the deep cleaning and... Read more

Was this review helpful? 5 0

     

  • Oct 07
  • Dental Services
  • Jacksonville, Florida
  • Dental Impression
  • 4
  • 4
  • 248

I had impression taken THREE TIMES, were lost, one within a weeks time, no one could find them. First temporary bridge they sent the wrong ones in to be made permenant, I spent an hour there and walked away discusssed. Aspen keeps charging me for incorrect charges, watch what you are charged. If you do not you will end up overpaying. Do NOT BE afraid to challenge them on thier charges. Wrong... Read more

Was this review helpful? 8 1
 
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