Aspen Dental Complaints and Reviews

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Aspen Dental
Main address: PO Box 3126 13220-3126 Syracuse NY
1-800-ASPEN DENTAL,1-800-277-3633, , customerservice@aspendent.com
  • 974+33 mobile complaints
  • $920K claimed losses
  • $909 average
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  • 19 hours ago
  • Dental Services
  • Indiana, United States
  • Poor Dental Service
  • 1
  • 1
  • 33

I started in Indiana, for dentures. Moved to NC where there are no Aspen Dental. Was told by dentist at aspen dental there never would be, because NC standards are high. Went to 2 offices in SC, FLORENCE, service was really, really bad. Switched to Myrtle Beach, at the Florence office manager recommendation (guess I complained too much, when I contacted the main office). Dr Mills is great, and... Read more

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  • 23 hours ago
  • Dental Services
  • Pennsylvania, United States
  • Insurance Acceptance
  • 3
  • 3
  • 50

Aspen-Dental is awful. I called them twice to make sure they accepted my insurance, both times they stated YES. Went to my first appt. had to ask to have my chair switched because the spit cup had dried blood on the side of it....I should have ran then. So after looking in my mouth it determined I had 4 cavities one in each wisdom tooth. After calling to make sure my insurance good they told me... Read more

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  • 1 day ago
  • Dental Services
  • Parkersburg, West Virginia
  • Positive Experience
  • 2
  • 2
  • 54

I just went through Aspen dental and it's been a wonderful experience. They told me which teeth needed extracted and which needed filled. As these teeth are breaking in the same manner I told them I'd rather have them extracted. They agreed that it was my choice and did not try to "sell" me on anything else. I have to go to an oral surgeon in order to have all of them removed because some of... Read more

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  • 1 day ago
  • Dental Services
  • Warsaw, Indiana
  • Overpriced Dental Service
  • 1
  • 1
  • 30

The Aspen Dental in Warsaw is a very bad dentistry. They overprice and make money out of x-rays and other things. They should hire experienced professionals. I don't recommend this place to anyone. They're not friendly and should take more time in letting their patients understand them. They're not good with kids. If your looking for a good dentist around the Warsaw area. I truly suggest not... Read more

Was this review helpful? 1 0

I'm being double billed I contacted the office but they won't get back with me. Add comment

     

  • Oct 16
  • Dental Services
  • Temporary Crown
  • 2
  • 2
  • 418

I broke a tooth on a piece of popcorn. Made an appointment with Aspen Dental. X-Rays, etc and they determined that I had indeed a broken tooth. Made another appointment for fixing the tooth a temporary crown. This procedure took three hours, mainly comprised of me sitting with various tools in my open mouth while the dentist was off somewhere else. It took three tries for the temporary crown... Read more

Was this review helpful? 7 3

     

  • Oct 16
  • Dental Services
  • Brady Lake, Ohio
  • Broken Partial Tooth
  • 1
  • 1
  • 116

I got partials in 2012 2 months after i had to get them fixed. Thanks for the six month warranty. Then in January 2014 the partial tooth broke i had to pay $158.00. Then in July 2014 the tooth broke again. Went to the raynham office and she made my tooth crooked and they are alled messed up. She suggested i pay for another set. I dont have $1,000 to pay and they will deny my the financial thing.... Read more

Was this review helpful? 2 1

     

  • Oct 15
  • Dental Services
  • Dental Insurance
  • 1
  • 1
  • 134

I have called Aspen Dental 3 times now as I have received multiple bills that have no estimated insurance benefits listed. The bill is almost $230 dollars which I know isn't huge, but my dental insurance should cover some of it. The third time I called, I was informed that the 2nd time I called with my insurance information, it was never updated in the system. The man I talked to said to... Read more

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  • Oct 15
  • Dental Services
  • Cincinnati, Ohio
  • Dental Appointment
  • 1
  • 1
  • 217

*I'm writing this as I sit in the waiting room, again* My initial contact with the staff was to set up my appointment. I told the lady that I needed a cleaning and fillings. When I arrived for my appointment I waited over an hour to be seen. Then I had x-rays and placed inside a room. Another 20 minute wait before the dentist came in. He couldn't see any of the cavities or problems with my teeth... Read more

Was this review helpful? 3 0

     

  • Oct 14
  • Dental Services
  • Teeth Cleaning
  • 6
  • 6
  • 204

Went to aspen dental in McCalla Al. For a routine cleaning. They finally took me back for x-rays then sent me back to the waiting room for quite sometime. I was finally called again to see higenist for exam, then the dentist came in ,looked in my mouth and told me I needed a deep cleaning. Then I'm thinking that I am being taken to another room for cleaning procedure but instead I am lead to a... Read more

Was this review helpful? 3 1
 
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