Aspen Dental Complaints and Reviews

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Aspen Dental
Main address: PO Box 3126 13220-3126 Syracuse NY
1-800-ASPEN DENTAL,1-800-277-3633, , customerservice@aspendent.com
  • 1,005+33 mobile complaints
  • $940K claimed losses
  • $904 average
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  • 11 hours ago
  • Dental Services
  • Floral City, Florida
  • 22

I was there for a root canal consultation and a request for complete payment before service was rendered. I paid with a Credit card $109.00...I was seen by the Orthodontist and he told me that for today there was no charge. When leaving and making an appointment for the root canal the Orthodontist said again no charge for today. I said to the woman making the new appointment please refund my... Read more

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  • 14 hours ago
  • Dental Services
  • 66

I went to Aspen Dental today to have a crown reglued that had simply fallen off. I was not in pain and explained that it had had a root canal many years ago, and I just needed the dentist to reglue the crown. At first the young little receptionist said I could be seen, and was offering me the sign in sheet, when an older arrogant woman harshly asked me "What's your problem"? I told her...she... Read more

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  • 16 hours ago
  • Other
  • East Stroudsburg, Pennsylvania
  • Service
  • 1
  • 1
  • 14

I had an appointment with the hygienist for a cleaning and when I got to the office after driving for an hour to get there she was not there. I was told that she left early and I did not even get a phone call about that. I was also told by the dentist that my last wisdom tooth had a cavity in it and it need to be pulled out. They also told me that I needed three crowns. It is two years later... Read more

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  • 19 hours ago
  • Dental Services
  • 12

AspenMental charges for Dental work that is not needed. Get a 2nd opinion from a private dentist. AspenMental is a clinic, and they are "Putting on a clinic" AspenMental wanted me to get 2 root canals and 2 bridges $4,000. I saw a "real" dentist and he said the only canal I need is to visit the Panama canal, and the only bridge I need is to visit the Golden Gate bridge on my next vacation.... Read more

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  • 19 hours ago
  • Dental Services
  • Weston, Massachusetts
  • 4

AspenMental charges for Dental work that is not needed. Get a 2nd opinion from a private dentist. AspenMental is a clinic, and they are "Putting on a clinic" AspenMental wanted me to get 2 root canals and 2 bridges $4,000. I saw a "real" dentist and he said the only canal I need is to visit the Panama canal, and the only bridge I need is to visit the Golden Gate bridge on my next vacation.... Read more

Was this review helpful? 1 0

     

  • 1 day ago
  • Dental Services
  • Chippewa Falls, Wisconsin
  • 3
  • 3
  • 43

Treated at aspen dental and on 2 occasions my prior dental records where not obtainable after signing releases. Aspen dental examined me treated me and when I came back for the rest of the work questioned if they had refered me to a endodontist because I was supposed to see one but they continued the root canal anyway and did the crown. I was never preferred to a endodontist. I ended up getting... Read more

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  • 1 day ago
  • Dental Services
  • Tooth Extraction
  • 2
  • 2
  • 49

I made appointments for my whole family. The hygienist was GREAT! Very kind & did a great job on my cleaning. But the dentist was NOT so great. I needed my embedded wisdom tooth cut out & was told they did sedation. I made the 1st appointment to have it cut out & was told, while in the chair waiting for my blood pressure to go down due to nerves, that I would not be sedated. WHAT? ... Read more

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  • 2 days ago
  • Dental Services
  • Oak Creek, Wisconsin
  • Partial Dentures
  • 2
  • 2
  • 36

I got an upper full denture and a partial. In 2 years time the metal broke in half on the partial. I think that this was improperly made and should not have broken 2 years time. I've had other partials in the past for 15 years or more and they have never ever broken. I went to the office today and they could not repair it so that means I had to get a new partial. I don't think that I should have... Read more

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  • 2 days ago
  • Dental Services
  • Frankfort, Kentucky
  • Positive Experience
  • 2
  • 2
  • 107

Due to finances and the number of children my parents had going to the dentist was just out of the question. When I got married 33 years ago, my husband basically made me go to the dentist. Needless to say I was terrified. Everyone treated me as though was something wrong with me which didn't help. All this called for some very painful experiences. So when we moved to Kentucky and my husband got... Read more

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  • Nov 18
  • Dental Services
  • Port Huron, Michigan
  • Billing Procedures
  • 2
  • 2
  • 50

as above- over billing-local office says call 866-no help-transferred to someone else. next step without prompt resolve to call attorney general. cc: file legal advisor i have been to the office and tried to correct billing and was told nothing could be done. after some dental care and another exam in excess of six hundred dollars was needed!!! what the ???????? today i called the 866 phone... Read more

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