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Aspen Dental

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366 complaints

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Aspen Dental is the Dental Practice Management Company. Aspen Dental was established in Syracuse, New York in 1964. Aspen Dental serves approximately 1.5 million dental patients at 200 office locations in 21 states: Arizona , Connecticut , Florida , Iowa , Illinois , Indiana , Kentucky , Maine , Massachusetts , Michigan , Minnesota , New Hampshire , New York , Ohio , Oregon , Pennsylvania , Rhode Island , Tennessee , Vermont , Washington and Wisconsin . Each office has certified oral hygienists, dentists and oral surgeons for general dental care. Additional offerings include: emergency and major cosmetic dental care, crowns, bridges and oral surgery. The mailing address of the company is

PO Box 3126

Syracuse, NY 13220-3126.The customer service is available at 1–800-ASPEN DENTAL or (1-800-277-3633) and via email at



Please try to contact Aspen Dental Customer Service directly prior to posting any complaints on this site.

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Aspen Dental Complaints & Reviews

Aspen Dental Reviews

Benluk
Aspen Dental Des Moines IA

PATIENTS BEWARE!!!This place is full of unnecessary overhead (like branch manager's salary) which eventually passed to patients.I am new to Des Moines I...

#292219
Jan 26, 2012
23

Anonymous
Aspen Dental - Treated like *** by employees.

The guy who made appt. over the phone acted like it was his first day on job. Needed to ask me evrythind at least three times and could not give me complete directions to office. R...

#291818
Jan 25, 2012
41

Bummer21
Aspen Dental. 4 crowns and 4 removels, I am looking at 15,000.00

So I went to the dentist today, to start the process of getting 4 of my front teeth fixed. I am 21 years old. And don't really have that much money to throw around, So when I h...

#290465
Jan 20, 2012
169

Anonymous
Aspen Dental - WELCOME TO THE MACHINE!

Went to Aspen Dental for a tooth that needed pulled. The FREE x-rays & examination plus the advertized 18 months same as cash offer sounded great. All A SCAM!! The 21st CENTURY COR...

#289907
Jan 18, 2012
190

Craig4465
Aspen Dental - Pissed

I went to Aspen Dental because from their advertisement the accepted emergencies and walk ins. so yesterday my crown came loose. I went to aspen dental, they recommended that I mak...

#289833
Jan 17, 2012
198

Chermick66
Aspen Dental - Gental Dental!!!DO NOT GO!!!!!!!!!!!!

In February of 2009, I broke a tooth. the only place open that took my insurance was Aspen Dental in Johnston RI. I wen there and they told me my first visit was free, because I ...

#289683
Jan 17, 2012
174

Anonymous
Aspen Dental=excruiciating pain

I went to have two teeth extracted. The novacaine shot felt like a drill going into my jawbone. It did not numb the area. When I told the dentist this, she acted like she did no...

#289207
Jan 15, 2012
159

Arhalcik
Aspen Dental - Kept my gold crown and said it was worth $15.00

Went to the new South Lebanon, Ohio location. Spent $2000. for treatment of my gums and removal of a gold crown molar. Prior to the extraction I told the dentist I wanted my gold...

#288999
Jan 14, 2012
233

Anonymous
Aspen Dental - X ray machine broke and dentist too busy

Drove 30 miles to appointment with Aspen in Hermitage Pa. X-ray machine broken!! Dentist too busy to do the scheduled exam. With insurance cost was $58 for cleaning. Was told t...

#288532
Jan 12, 2012
151

Lightning9
Aspen Dental il

I went there i had 6 broken teeth. they told me i need twelve teeth pulled.they did all one time put in partials. sent me home 5 hrs later i cant move bleeding wont stop.finlay a w...

#288511
Jan 12, 2012
201

Reb4624
Aspen Dental

After 13 visits and 1500. my new dentures do not fit properly. I saw 3 different dentists during that time. An *** could see that the bite was completely off ( and still i...

#288409
Jan 11, 2012
144

Malloryn...
Aspen Dental ,dentures don't fit,can't get fixed.

I am still waiting for Aspen Dental to fix my dentures, the don't fit and I can't wear them. I was told I could go to the Manchester, CT. office where I got them to have them fixe...

#287895
Jan 10, 2012
175

Anonymous
Aspen Dentals unprofessional services

I went to Aspen with the intentions of getting a lower partial denture. I was told they couldn't just do a lower denture they would also have to do an upper as well. I really d...

#287796
Jan 10, 2012
156

BFJ
Aspen Dental,Portsmoth N.H. WARNING!!! Save your $$$

I hadnt been to a dentist in nearly 20yrs. I knew I needed some work. I was having severe pain in one of my back molars so I called Aspen Dental to get an appt. They took my right ...

#287704
Jan 09, 2012
221

Anonymous
Aspen Dental - It would be nice if they acted professional in the office front and back.

New Spartanburg location: There is a lot of giggling and talking about the patients.They walk around with arms folded and sometimes yell out patient info.Oh lord if you are ...

#287615
Jan 09, 2012
156

Anonymous
Aspen Dental - upsell, upsell, upsell - all for bad service

As a former employee they even tried to upsell me. I Was told i needed three root canals when only a replacement filling was needed in one tooth. The filling hy did replace - fell ...

#286659
Jan 05, 2012
215

AshNJud
Aspen Dental Not Worth It - Scam

I saw an ad on TV for Aspen Dental. The main reason we chose to switch was because they advertised Invisalign with free financing options and my husband was interested. I called ...

#286276
Jan 04, 2012
282

Cissyrae
Aspen Dental in albany oregon

Eight months ago went to have a painful tooth looked at. I have bone loss and knew that and knew i needed dentures and that was their opinion as well. I went in to have both upper ...

#286085
Jan 03, 2012
218

Anonymous
Aspen Dental albany oregon disaster

Went to aspen dental in albany eight months ago. Needed all teeth pulled. Which turned out a horrible experience i almost passed out which has never happened so i was uncomfortable...

#286068
Jan 03, 2012
178

Anonymous
Aspen Dental - I am Not Happy

After all of the adjustment appointments, my Fri 12302011 visit was a disgrace to the dental field. There are not enough words to describe what happened to me. After a 3.5 hour of...

#285582
Jan 01, 2012
290

ElfinW0LF
Aspen Dental in Oregon

In November I went to aspen dental for the first time. The Dentist there checked my teeth, all in about 20 minutes and told me they all needed to come out, except for my canine tee...

#285230
Dec 30, 2011
205

Proud Ma...
Aspen Dental - Sick of the Politics in Medical Treatment

I have a broken, abcess tooth called my local Aspen Dental, Florence,SC. to see if they took walk-in emergencies. YES we do but...OMGoodness, I was given every opportunity in 30sec...

#284913
Dec 29, 2011
299

Kittykit...
AVOID Aspen Dental... COULD HAVE KILLED ME

I had a tooth pulled in august, went fine felt great. a few weeks ago i started getting pain at the extraction site, waited a week to see if it would go away. nope, went back to as...

#284555
Dec 28, 2011
317

Bnscook
STOP!! Don't go to Aspen Dental

They over charged my insurance after taking a loan to pay for most work done. DOUBLE CHECK what they charge your insurance co. Aspen Dental looks good on the outside, only ...

#284433
Dec 27, 2011
212

Bethw04
Aspen Dental-Terrible!!!

Let me start this off by saying i have good dental insurance (with a total amount that they will cover for the year at $2000). I went in to aspen dental for a piece of a t...

#284191
Dec 27, 2011
297

Anonymous
Aspen Dental - Turned away for dental work after being accepted

I went to aspen in 2010 was accepted looked at and approved for credit care for around 5000.00 worth of work. I wasnt able to have the work done due to my job I run a rather large ...

#283386
Dec 22, 2011
259

Tin
Aspen Dental - Not providing insurance company proof of crown needed

One year ago, they said I needed to a crown. They billed my insurance and my insurance asked them for proof. They did not respond to them. Instead they billed me saying my insuranc...

#283026
Dec 21, 2011
205

Kimberly...
Aspen Dental - Sorry service

Went to aspen denta,on shallowford rd,chattanooga tenn.at first they were all nice everything was good.i pay the 19.00 fee to be seen xrays etc.then when its all said and done i gi...

#282789
Dec 20, 2011
316

Anonymous
Aspen Dental, Amy Heneghen,uniongap wa

I have been recently informed that Ms. Heneghen has always been under the influence of any and every pain pill since she has started the job. It frightens me to know that she not o...

#282418
Dec 18, 2011
236

Anonymous
AVOID Aspen Dental

I have never gone to ASPEN DENTAL however someone I know works for the company. I have heard many stories of excessive treatment plans pushed on patients all for the bottom line. ...

#281814
Dec 15, 2011
301
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Related Information

Dental Services
Dentists diagnose, evaluate, prevent and/or treat disorders, diseases, and/or conditions of the oral cavity - teeth and tissues. They also give advice and administering care to help prevent future problems. The dentists provide instruction on flossing, brushing, diet, the use of fluorides, as well as other aspects of dental care. These doctors remove tooth decay, examine X rays, fill cavities, straighten teeth, place protective plastic sealants on children's teeth, and repair fractured teeth. They also perform corrective surgery on gums and supporting bones to treat gum diseases. Dentists extract teeth and make measurements and models for dentures in order to replace missing teeth. They also write prescriptions for antibiotics and other medications as well as administer anesthetics. Dentists use a variety of equipment, which include x-ray machines, mouth mirrors, drills, forceps, probes, brushes, and scalpels, to name just a few. They wear gloves, masks, and safety glasses to protect themselves and their patients from infectious diseases. Most dentists are general practitioners they handle a number of dental services. Other dentists practice in any of nine specialty areas. They may be orthodontists; pediatric dentists; oral and maxillofacial surgeons; prosthodontists; endodontists; periodontists; public health dentists; oral pathologists; as well as oral and maxillofacial radiologists.

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